Okaloosa County BOCC — September 16, 2014 — Action Item Printout

BOARD OF COUNTY COMMISSIONERS AGENDA REQUEST DATE: September 16, 2014 TO: Honorable Chairman and Members of the Board FROM: Dino J. Villani SUBJECT: EMS Collection Agency Selection and Contract Negotiation DEPARTMENT: Public Safety BCC DISTRICT: All STATEMENT OF ISSUE: Request approval to select PennCredit as the Emergency Medical Services (EMS) collection agency for delinquent accounts and begin contract negotiations. BACKGROUND: The contract for the current EMS collection agency expires on September 30, 2014. Professional Adjustment Corporation has provided collections services for Okaloosa County EMS since October 17, 2000. The County received proposals from 5 companies to provide EMS collection services. The selection committee ranked PennCredit as the first choice, followed by Professional Adjustment Corporation and then LifeQuest Services. PennCredit proposes a fee of 18% for primary collections and 25% for secondary collections. The County will have the ability to access account activity online through PennCredit's client portal. The client portal also allows the County to place accounts on hold for 30 days, submit a payment or adjustment to an account, and to request cancellation of an account. OPTIONS: Approve/Disapprove. RECOMMENDATIONS: Approve the selection of PennCredit as the EMS collection agency and begin contract negotiations. RECOMMENDED BY: APPROVED BY: Ernie Padgett, County Administrator