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Okaloosa County BOCC — March 3, 2015 — SELECTRON CONTRACT — reading text
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SELECTRON CONTRACT — extracted reading text
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future periods are estimates, and do not include increases to reflect additional
functionality purchased.
e Maintenance estimates for future periods are not a guarantee that annual support agreements will be
offered. You will receive a minimum of 12 months notice of discontinuance of annual support agreements.
VoiceUtility™ Interactive Voice Response Base Solution (12 Port)
Server Hardware & Configuration (includes new voice & fax cards)
Selectron-Provided HP Proliant DL 380 G8
e Microsoft Windows 2012 Server ¢ Intel Xeon Quad-Core 2 GHz Processor
¢ 16 GB RAM ¢ Three (3) 300-GB SAS Hard Drives
e Redundant Hot Plug Power Supply e RAID 5 (Striped + Parity) SCSI Controller
¢ Redundant Cooling fans * DVD ROM, 56K Modem
» Integrated Gigabit Network Adapter * Fax Card
» Hardware for Four (12) Ports
Solution Design Includes the Following Functionality:
» Current Balance Owed e Transaction Logging
e last Billing Date and Amount « VoiceUtility Reporting Module
* Next Billing Date ¢ Professional Voice Recording ~ English & Spanish
® [ast Payment Date and Amount e Smart Delivery
Outbound Delivery Services Engine, Alerts
Utility Account Collection Notification
Delinquency Notification
PayEngine
Credit Card Processing
E-Check Processing
Revised 1/07
Customer Support Contacts
Company Name:
Address:
City: State: Zip:
Contact: Email Telephone:
Contact: Email Telephone:
Contact: Email Telephone:
Group Email for all three contacts:
Revised 1/07