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System Safety Program Plan SSPP Maruti Fleet & Management, LLC. Maruti Transit Group, LLC. ORIGINAL ISSUE June 2016 Maruti Fleet & Management, LLC. 2301 South Division Avenue Orlando, FL 32805 System Safety Program Plan (SSPP) SSPP Document Activity Log Date Activity Concerned Remarks (Review/Update/Addendum/ Person Adoption/Distribution) (Signature) 06-10-2016 Adoption 2 System Safety Program Plan (SSPP) TABLE OF CONTENTS SECTION 1: POLICY STATEMENT & AUTHORITY…………………………………………………………..4 SECTION 2: GOALS, OBJECTIVES AND SCOPE………………………………………………………………5 SECTION 3: COMPANY DESCRIPTION………………………………………………………………………...9 SECTION 4: SSPP CONTROL AND UPDATE PROCEDURE…………………………………………..……10 SECTION 5: IMPLEMENTATION ACTIVITIES & RESPONSIBILITIES……………………………...…..11 SECTION 6: SAFETY AND SECURITY CERTIFICATION……………………………………………...…...12 SECTION 7: DIVISION SAFETY REVEIWS……………………………………………………………...…….13 SECTION 8: RULES COMPLIANCE……………………………………………………………………...…….15 SECTION 9: TRAINING AND CERTIFICATION………………………………………………………...…....16 SECTION 10: BUS OPERATOR/DRIVERS REQUIREMENTS……………………………………..………...20 SECTION 11: MEDICAL EXAMINATIONS FOR BUS OPERATORS……………………………………....24 SECTION 12: EMPLOYEE AND SUB-CONTRACTOR SAFETY………………………………………..…...24 SECTION 13: HAZARDOUS MATERIALS…………………………………………………………………..…25 SECTION 14: DRUGS AND ALCOHOL PROGRAM………………………………………………………......26 SECTION 15: FACILITY AND EQUIPMENT INSPECTIONS…………………………………………..…....27 SECTION 16: PROCUREMENT…………………………………………………………………………….…...29 SECTION 17: MAINTENANCE AUDITS AND INSPECTIONS………………………………………..…….33 SECTION 18: ACCIDENT AND INCIDENT REPORTING…………………………………………..………35 SECTION 19: EMERGENCY MANAGEMENT………………………………………………………..………37 FORMS AND CHARTS 1. SSPP DOCUMENT ACTIVITY LOG........................................................................................................................2 2. ROLES AND RESPONSIBILITIES MATRIX ............................................................................................................12 3 SECTION 1: POLICY STATEMENT & AUTHORITY MARUTI TRANSIT GROUP POLICY STATEMENT SYSTEM SAFETY PROGRAM PLAN Maruti Fleet & Management and Maruti Transit, LLC, Inc. (Maruti) are committed to providing a safe and efficient transportation system to all customers within its service. This System Safety Program Plan affects all levels of our company’s activities, to include: contract start-ups, vehicle/fleet planning, employee training and testing, service operations and vehicle maintenance for all Maruti locations Therefore, all employee and sub-contract vendors are charged with the responsibility for ensuring the safety of passengers, employees and property. Maruti’s Senior Management Team is responsible for developing, implementing and administering a comprehensive and coordinated system safety program that includes a plan to identify, prevent, control and resolve hazards of unsafe acts and unsafe conditions in its service locations and operations. Each of Maruti’s locations are also required to develop and implement formal written methods and processes to ensure full compliance with the local requirements of general contractor’s/government agencies that have a contract agreement with Maruti. Under this policy statement, all company seniors managers, supervisors and safety representatives have the authority to order the immediate cessation of any unsafe activities or operations that present an unacceptable hazard within the system, to conduct unannounced inspections, audits and evaluations aimed at identifying and eliminating hazards and unsafe practices, operations and/or conditions. Nita Parikh President June 10, 2016 Date 1.1 System Safety Program Plan (SSPP) development Maruti developed this System Safety Program Plan (SSPP) to comply with Florida Department of Transportation Directives, state public transportation statutes and the Federal Safety & Security Oversight Program (SSO) Standard Manual 725-03-014. The SSPP identifies Maruti’s SSPP, authorities and responsibilities associated with the SSPP for all levels of the company’s management, employees, and for all organizations or persons under contract with the company. Maruti’s Safety Department is authorized by the President to administer and implement this safety plan throughout the transit operations of the company. 1.2 REGULATORY AGENCIES AND GUIDELINES 1.2.1 Regulatory/Oversight Agencies, Regulations and Criteria The State of Florida requires that Maruti develop and implement a SSPP for their transit system in compliance Florida law. The Florida Department of Transportation (FDOT) is the responsible agency for monitoring the implementation and compliance oversight. The requirements imposed by the Federal SSO, as amended, are also incorporated by this SSPP. This SSPP also incorporates Amended Rule Chapter 14-90 Florida Administrative Code as it applies to public bus transit systems. 1.3 System Safety Management and Employee Compliance All company employees are responsible for ensuring system safety compliance as defined in this SSPP. Employees are responsible for preserving life and health for themselves and others and the preservation of public property. To ensure that all reasonable standards of integrity are achieved when implementing the requirements of the SSPP, all company divisions must provide a current copy of this document to each of their employees for reference. In addition, each Project Manager shall conduct classroom and field instruction on the contents of this document. All employees participating in the system shall be responsible for understanding its contents and observing the SSPP program policies, rules and procedures in all daily operations. SECTION 2: GOALS, OBJECTIVES AND SCOPE 2.0 Safety Goals The goal of this document is to provide guidelines to achieve the highest standard of safety and security for Maruti operations. The following are the goals Maruti has established for its SSPP: a. Achieve a high standard of system safety in all areas of the transportation system b. Develop and implement a comprehensive, systematic, and coordinated program to identify, assess, and control all safety hazards c. Develop and maintain a high level of safety awareness among all employees through pre-employment screening and systematic training and testing programs d. Establish safety standards for contract service operators and ensure compliance e. Ensure that system safety is integrated with daily operations through operational standards and procedures, vehicle maintenance, inspections, record keeping, audits, quality assurance and quality control f. Ensure that all vehicles and equipment operated by the agency meet established safety standards g. Maintain a formal process for event investigation, emergency preparedness and response, and handling security threats h. Ensure a drug free workplace i. Comply with all regulatory requirements. 2.1 System Safety Program Objectives In accordance with Florida Administrative Code, Chapter 14-90, Maruti’s SSPP addresses the following safety elements and requirements to achieve our safety goals: a. Establish and document system safety policies and procedures in compliance with Rule 14-90 b. Establish a coordinated and documented process to implement the SSPP during the operations of the system in order to achieve system safety goals c. Identify and delegate safety functions and responsibilities to units and personnel within the organization and contract service operators d. Facilitate internal and external safety audits to identify, track, and resolve safety program deficiencies. 2.2 Scope In accordance with Rule 14-90 (included in Appendix A), the SSPP addresses the following safety elements and requirements • Safety policies and responsibilities • Vehicle and equipment standards and procurement criteria • Operational standards and procedures System Safety Program Plan (SSPP) • Bus driver and employee selection • Driving requirements • Bus driver and employee training • Vehicle maintenance • Investigations of events • Hazard identification and resolution • Equipment for transporting wheelchairs • Safety data acquisition and analysis • Wireless communication plan and procedure • Safety standards for private contract bus transit system(s) that provide(s) continuous or recurring transportation services for compensation as a result of a contractual agreement with Maruti Fleet/Transit, LLC. 7 SECTION 3 – COMPANY DESCRIPTION Maruti Fleet & Management, LLC was established in 2008. Together the two companies operate as Maruti Transit to provide transportation service in several locations within Florida. The company currently administers and manages a variety of transport service contracts and has several divisions that operates 24 hours /7 days a week. Maruti provides over one hundred thousand trips to the public on an annual basis. The company is a certified DBE provider (Woman Owned and Minority Operated Business). Maruti’s transportation experience includes: fixed bus service for the general public and private organizations, tram service, trolley service, as well as, specialized paratransit bus operations for senior citizens and people with disabilities and non-emergency stretcher transportation. Management has the overall responsibility of safe and secure operations of transit in Okaloosa County and contract service operators. Each employee is required to carry out specific system safety responsibilities, depending on his/her position, in compliance with the SSPP. The organization information provided shows each position and the reporting structure. 3.0 General Manager/ Assistant General Manager The General Manager and Operations – Management is responsible for pre-employment qualifications for drivers, proof of valid license, training and testing, drivers work periods and driving hours, medical examination requirements, and daily vehicle inspections. Operational rules and procedures shall be implemented in accordance with Chapter 14-90 and all newly employed operators shall be instructed on such rules and procedures. 3.1 Maintenance Manager The Maintenance Manager ensures that all vehicles are regularly and systematically inspected and maintained for safe operation. Maintenance and operations shall coordinate all

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