Okaloosa County BOCC — March 3, 2015 — Contract with Selectron Technologies, Inc. — agenda request

BOARD OF COUNTY COMMISSIONERS AGENDA REQUEST DATE: March 3, 2015 TO: Honorable Chairman and Members of the Board FROM: Zan Fedorak SUBJECT: Contract with Selectron Technologies, Inc. DEPARTMENT: Purchasing BCC DISTRICT: All STATEMENT OF ISSUE: [PUR] Request approval of contract with Selectron Technologies, Inc. for PremierPro Support and Maintenance and authorization for the Chairman to sign the contract. BACKGROUND & ANALYSIS: Selectron is an interactive phone system that allows customers to make payments or inquire about billing information such as: consumption history, payment history, and charge history. Selectron also sends out automated outbound calls to delinquency and collection customers, as well as, sending information to customers about Water & Sewer emergencies. Water & Sewer normally handles 60,000 plus incoming and outbound calls per year with the use of the Selectron. The contract term is for one year but may be renewed with consent of both parties. The contract has been prepared and is ready for the Chairman's signature. The contract term is through September 30, 2019 with a total value of $101,175. OPTIONS: Approve/Deny the contract with Selectron Technologies, Inc. for PremierPro Support and Maintenance and authorization for the Chairman to sign the contract. RECOMMENDATION: Staff recommends approval of the contract with Selectron Technologies, Inc. for PremierPro Support and Maintenance and authorization for the Chairman to sign the contract. RECOMMENDED BY: APPROVED BY: John Hofstad, County Administrator