Okaloosa County BOCC — January 20, 2015 — Okaloosa Century Link Software Support Contract Copy

Contract No. 141001495835 Products and Services Agreement This Products and Services Agreement ("Agreement") between CENTURYLINK SALES SOLUTIONS, INC., as contracting agent on behalf of the applicable affiliated entities providing the Products and Services (“CenturyLink™) and E911 Florida Okaloosa Co ("Customer") sets forth the terms and conditions for CenturyLink’s provision of those Products and Services to Customer. Electronic signatures on this Agreement will be accepted only in the form and manner prescribed by CenturyLink. 1. PRODUCTS. CenturyLink will sell to Customer the Products listed on the Products List, attached and incorporated by this reference. This Agreement begins on the date all parties have signed below (“Effective Date™). 2. PURCHASE ORDERS. This Agreement controls over any Customer-issued purchase order, and any terms or conditions contained in a Customer-issued purchase order or other Customer ordering document will have no force or effect. 3. UNIFORM RESOURCE LOCATORS (URLS). References to URLs in this Agreement include any successor URLs designated by CenturyLink. 4, ENTITY. For an interim period until all work is completed to update systems and platforms related to the combination of EMBARQ and CenturyTel, and the acquisition of Qwest, the names EMBARQ and CenturyTel may be used in association with the products and services provided by CenturyLink in this Agreement and Qwest products and services will be sold under a separate agreement. DECLINE: Customer and CenturyLink acknowledge that CenturyLink offered Customer CenturyLink™ Centurion®™ Maintenance Service to support the Products and Customer declined. CUSTOMER INITIALS CENTURYLINK INITIALS AGREED: CENTURYLINK SALES SOLUTIONS, INC. E911 Florida Okaloosa Co By: / By: Printed: Mok Dhuid Lhloe Printed: Title: Dy Title: Date: [l'/ { 71/ H Date: Address for Sales Administration Customer Okaloosa County Department of Notices: 665 Lexington Avenue Address: Public Safety Mailstop: OHMANBO0107 90 E College Blvd Mansfield, OH 44907 Niceville, FL 32578-1343 And if related to a dispute to: Address CenturyLink — Attn: Sr. Assistant for Notices General Counsel, Commercial Law (if different 5454 W. 110" Street from Overland Park, KS 66211 above): Sales Rep: Paul Boynton Sales Rep Phone: (352) 368-8805 316835v.10 1 05.13 Prd Only Quote Contract No. 141001495835 PRODUCTS LIST 1. PRODUCTS. CenturyLink will provide to Customer those Products identified in the CenturyLink Price Quotes, attached and incorporated by this reference (each, a “Price Quote”). The entity providing Products to Customer is the applicable CenturyLink local operating company supporting Customer’s location. CenturyLink sells Products under the Standard Terms and Conditions for Communications Services and the Equipment Sales Product Annex, and other applicable annexes based on Customer’s selection of specific Products and Services, all as posted at http://about.centurylink.com/legal/rates_conditions.html. CenturyLink Price Quote Number(s): 14-038365 2. PRICING. 2.1 Per Unit Price. CenturyLink will charge Customer the per unit price listed for each Product described in each Price Quote. 2.2 Non-Recurring Charges (“NRCs”) or Non-recurring Rates (“NRRs”). CenturyLink will charge Customer the NRCs or NRRs listed on each Price Quote, including charges related to CenturyLink labor and shipping of the Products to Customer. For purposes of this Agreement, NRCs and NRRs have the same meaning and may be used interchangeably. 2.3 Additional Charges. Rates do not include applicable local, state, or federal taxes or surcharges that CenturyLink may bill Customer related to the Products. 2.4 Additional Payment Requirements. CenturyLink reserves the right to require Customer’s payment of the amounts listed above as described below: Down Payment Due 0.00% Amount Due Upon Delivery of 0.00% "Products Amount Due Upon Customer 100.00% Acceptance of Products 316835v.10 2 05.13 Prd Only Quote