Okaloosa County BOCC — November 4, 2014 — Systems Specialists Contract - South Courthouse - FY '15 — reading text

material basis. Normal Labor Rates: $85.00 Overtime Labor Rates: $127.50 Mileage Rates: $1.00 per Mile B. Standard Labor: - Accepted by: (Net included in this agreement) All of the necessary unscheduled emergency labor to restore, repair or replace the equipment on the list of maintained equipment during System Specialists, Inc. normal working hours is included. Any material replacement will be invoiced on a preferred pricing basis. C. Gomprehensive Coverage: Accepted by: (Not included in this agreement} The labor and material components and parts necessary to restore covered equipment to normal operation are included. These replacements will be of like or current design to prevent system depreciation or obsolescence, All work will be performed during System Specialists, Inc. normal working hours. D. 24-Hour Coverage: Accepted by: (Not included in this agreement) This coverage includes back-up emergency services for critical responses on a 7-dayAveek, 24-hour/day basis. OPERATIONAL SUPPORT ‘On a regularly scheduled basis, Systems Specialists, Ine will make recommendations to the owner to improve system efficiency and reliability, or reduce operational costs. A summary of services performed will also be prepared for customer review. . Systems Specialisis, inc. Page 3 of 8 Systems Specialists, Inc. Authorized Representative Barber Colman, Siebe & invensys Building Systems, TAC — Schneider Electric 114 East Wright Street Pensacola, FL 32504 Phone: (850) 472-2147 SYSTEM SUPPORT SERVICES AGREEMENT Fax: (850) 472-2146 As outlined under this proposal, Systems Specialists, Inc., agrees to provide System Support Services for the Facility Management System installed in accordance with the listed drawings or system description: SSI Project #99760 System Application Suppert Systems Specialists, Inc. agrees to provide recommendations to the customer regarding modifications to the existing system applications for added energy savings, more efficient operation, and further enhanced information and facility management capabllities. Software Revision Upgrades (For Graphical User Interfaces) Software upgrades and revisions are not included in this agreement. As applicable, hardware platform upgrade costs, installation material and labor charges of the software upgrades, and additional application engineering required by the upgrade will be presented to the customer or the authorized agent of the customer for approval prior to any releases being installed. Area Controller Firmware Upgrades Firmware upgrades of Area Controllers and Network interface Modules are not included in this agreement. As applicable, installation material and labor charges for the firmware upgrades and additional application engineering required by the upgrade will be presented to the customer or the authorized agent of the customer for approvai prior to any releases being installed. Database Maintenance Annually, as a minimum, Systems Specialists, Inc. will review all application software databases and verify that such databases are maintained in accordance with published recornmended operating procedures. A complete backup of the most recently verified databases will be maintained, on file by Systems Specialists, inc., for emergency backup through telephone modem link up or on site visit. The customer will provide an auto-dial/auto-answer phone modem connection to the Facility Management System. In addition, 24-hour phone line access will be provided by the customer. Unless specified under the additional services provisions of this agreement, emergency service and phone modem support will be provided on a time and materials basis. Migration Hardware and Software Pricing Preference in the event that the Customer desires to purchase new Graphical User Interfaces, LAN Interface Devices, andfor Area Controllers while this agreement is active, the Customer is guaranteed that they will receive a preferential discount on said equipment offered through standard Schneider Eleciric pricing schedules. Systems Specialists, inc. The BEST in ENVIRONMENTAL CONTROLS Okaloosa Go. Courthouse Annex Page 4 of 8 Systems Specialists, Inc. Authorized Representative Barber Colman, Siebe & invensys Building Systems, TAC ~ Schneider Electric 114 East Wright Street Pensacola, FL 32504 Phone: (850) 472-2447 SCHEDULE OF EQUIPMENT - Fax: (850) 472-2146 Equipment Qty. Manufacturer Model / Serial No. Coverage Location Building Controller 1 Siemens 1,2 Central Plant AHU Controller 8 Siemens 4,2 AHUs / Plant Plant Controller 4 Siemens 1,2 Plant Unitary Controller 7 Siemens 4,2 AHUs VAV Controller 91 Siemens 4,2 Various Room Temp Sensors | 92 Siemens 4,2 Reoms Actuators 19 Siemens 1,2 AHUs VFDs 8 Siemens 41,2 AHUs GRAG Connections 9 Siemens 1,2 GRAC Units Ducifimmersion Temp | 42 Siemens 1,2 AHUs/Plant Outdoor Air Sensor 4 Siemens . 41,2 Central Plant Relays/Transducers 95 Siemens 4,2 AHUs/Plant Valves less than 2” 91 Siemens 1.2 VAV boxes Valves 2” and larger 8 Siemens 4,2 AHU This is the entire list of maintained equipment as of: August 9, 2012 Coverage Types: 4 = Scheduled Maintenance Visit Labor 2 = Scheduled Maintenance Visit Materials 3 = Repair Labor 4= Repair Materials Systems Specialists, Inc. The BEST in ENVIRONMENTAL CONTROLS Okaloosa Co. Courthouse Annex Page 5 of 8 Saroer Conan, Sieve & INVENSYS BUNGING SYSTEMS, FAL — SCNNeIAE!. EIecrric 194 East Wright Sireet Pensacola, Fi. 32501 Phone: (850) 472-2147 MAINTENANCE SERVICES Fax: (850) 472-2146 Graphical User Interface Service Procedure Function Benefit Recommended _ Frequency Visual Inspection of Computers Visually inspect and clean all hardware to be Ensure there are no Impending device failures | Annually and Peripherals free of physical damnage, dust and debris. which can adversely affect system operation. Service Procedure Function Benefit Recommended Frequency Verification of System Operations Verify setup and operation of monitor Provides routine testing and verification Annually screen, that application programs are performing Verify setup and operation of EMS report as designed io produce expected results. applications. Verify setup and operation of trend reports. Ensures that operational staff has Verify setup and operation of archival trend therough knowledge of system storage reports. operations and methods. Verify setup and operation of Host console devices. Verify setup and operation of remote site diakup communications, Verify setup of users, passwords and privilege levels to agrsed upon “as builts”. Correct records and/or differences as noted, Verify setup and operation of maintenance ‘time reminder applications. Verify operation of print screen documentation capability. Verify setup and operation of LAN device communications, Synohronize network ciock operations. Verify setup and operation of status log reposts. Verify setup and operation of polnt summary reports. Service Procedure Function Benefit Recommended Frequency Device Database Backup Provide backup of system databases to hard disk Ensures on-site PC files are maintained at Annually system. Provide backup to floppy diskette of archived irend data files for long-term storage. Provide hard disk backup of data files to off-site storage location. Provide hard disk backup of data files to on-site storage location, Perform routine disk file maintenance. operating standard. Ensures accumulated data may be recovered for later analysis. Protects total system from catastrophic loss or malicious damage by providing off-site archived storage. Provides an on-site backup of systern for fast recovery in event of catastrophic failure. Ensures that disk Is organized ard clear of data previously saved to backup disk. Systems Specialists, inc. The BEST in ENVIRONMENTAL CONTROLS Okaloosa Co. Courthouse Annex Page 6 of & Systems Specialists, Inc. Artthnrivad Ranracantativa Systems Specialists, Inc. Authorized Representative Barber Colman, Siebe & invens ys Building Systems, TAC - Schneider Electric 114 East Wright Street Pensacola, FL 32504 Phone: (850) 472-2147 MAINTENANCE SERVICES Air Handling Unit and Plant Controllers - Fax: (850) 472-2146 Report all damaged components. which can adversely affect system operation and Integrity. Service Procedure Function ° Benefit Recommended Frequency Verify Controller Database and Comparefverify each LCM/GCM device Database verification ensures DDC Annually Modifications database matches agreed upon Owner “as system operates and performs as built" prints and records. designed to meet goais for enery reduction and comfort performance. identify all additions, modificailons, and changes to software sequences, setpoints, Eliminates “creeping decay" of schedules and limits. operational performance caused by non- removal of “temporary” bypasses, etc. Provide assessment report to Owner of impact of all noted changes. Provides Owner with recommended courses of action to Improve performance: Update “as built’ records and database ‘over time, storage files with Owner approved changes. Verify Operation of Remote initiate communications with DDC contro! Provides continuous check of service Semi Annually Telecommunication Datalink to network . response mechanism. Remote Site Verify alarm dial-out capabilities to service Detects failure of third party dataiink. contractor. Remote Service Provide routine database backup service of Reduces dowritime by having a current Annually ail operating controller databases. database available for replacement. On-Site Service In the event of catastrophic failure, download Provides an off-site record archiving database to replacement device. depot as protection against catastrophic faifure, theft and malicious damage to Update device database to current operating | databases. standards, : Check Device Battery Verify proper aperation of battery backup, Ensure historical date integrity is Annually maintained for diagnostic purposes. Visual Inspection Ensure device Is not physically damaged. Ensure there are not impending failures Semi Annuaily Systems Specialists, Inc. The BEST in ENVIRONMENTAL CONTROLS Okalocsa Co. Courthouse Annex Page 7 of 8 Systems Specialists, inc. Authorized Representative Barber Colman, Siehe & Invensys Building Systems, TAC — Schneider Electric 114 East Wright Street Pensacola, FL. 32507 Phone: (850) 472-2147 MAINTENANCE SERVICES Terminal Unit Controllers Fax; (850) 472-2146 Service Procedure Function Benefit Recommended Frequency Check Sequence of Mechanical Verify that controlled equipment properly Ensures that system operates as designed Semi annually Operation cycles from full heat to full cool. to provide proper occupant comfort Heating In Fail Coating in Spring Verifies proper input fo after-hours billing programs. Maximizes energy efficiency of systems by employing scheduted control operations. Check Room Sensor Accuracy’ Verify operational accuracy of room sensor Ensures comfort of occupants Is provided Annually within +0.5°F, Check Zone Occupancy Override Verify that controlled systems switch from Ensures after-hours comfort of occupants, Annually Operation uneccupiad to occupied modes. Sysiems Specialists, Inc. The BEST in ENVIRONMENTAL CONTROLS Okaloosa Co. Courthouse Annex Page 8 of 8