Okaloosa County BOCC — September 6, 2016 — 20160830-Proposed-Ground Transportation Policy — reading text

permitted to select a Commercial Vehicle of their choice from the call sheet in the lobby and will be picked up in pre-arranged. No Commercial Vehicle shall carry a passenger while in the process of carrying another paying passenger unless mutually agreed upon by both passengers. A scheduled pre-arranged passenger may request another passenger that is not currently pre-arranged to ride with them. No Commercial Vehicle shall take two voucher passengers at the same time, except if the same family has two vouchers. (Example: If the Mother and child have one voucher and the Father is on a separate voucher). You cannot take a voucher if it is for an airline with a contracted Ground Transportation Company. No Operator shall permit more persons to be carried in a vehicle than the rated seating capacity of the vehicle. Children must be positioned in an approved child restraint device/seat. In accepting passengers, Operators shall not discriminate on the ground of race, color, national origin, gender, religion, creed, politics, or affiliation with any group. Operators shall not refuse a passenger desiring service because of short or long haul destinations, if you refuse a fare, you will be sent to the end of the Queue Line. Operators are prohibited from loitering or standing inside the Airport terminal. Operators are not allowed to solicit prospective customers. (Example: If a prospective passenger approaches an 15 Operator while the Operator is in the terminal, the Operator is not allowed to take that passenger. The Operator must refer that passenger to the front curb, first vehicle in the Ready Line.) 3.2 PASSENGER DROP OFF: Commercial Vehicles, which are dropping off passengers at the Airport, may proceed directly to the terminal entrance for drop off. If a Commercial Vehicle is dropping off a passenger at the Airport and is requested by the passenger to wait so the passenger can continue to final destination in the same Commercial Vehicle are is not required to enter the Queue Area. They may proceed to the pre-arranged parking area. Passengers may be charged for waiting time. Commercial Vehicles waiting for passengers to continue on their original journey may not pick up passengers and shall leave the Airport only with their original passenger. 3.3 READY LINE: A maximum of two (2) Commercial Vehicles at any one time will be allowed in the Commercial Vehicle Ready Line. Operators must stay with their vehicles at all times. When necessary for use of restroom facilities or the terminal’s restaurants, Operators may be absent from their taxicab for no longer than five (5) consecutive minutes. Commercial Vehicles are not committed unless they have baggage or an individual in their vehicle. Once the passenger(s) are loaded in the vehicle the Operator shall push the button for the next Commercial Vehicle in the Queuing Line to proceed to the front curb. The Airports Director may change the location of the Ready Line or the number of vehicles allowed to occupy the Ready Line. Notification to companies may be provided verbally or in writing. The Ready Line may be temporarily relocated by enforcing authorities, without written notice, during emergencies or when deemed appropriate. Vehicles that leave the Ready Line with a passenger, and the passenger informs the driver that he/she does not have money for the fare, while still on Airport property may return to the Ready Line. The driver must contact the Airport Operations Center (AOC) prior to approaching the Ready Line. 3.4 QUEUE: Commercial Vehicles with valid Airport Permits wishing to pick up passengers must enter the Queue Line then proceed to the Ready Line. Commercial Vehicles may not pick up passengers without first entering the Queue Line unless a pre-arranged pick up is made under 3.8 below. (See 3.8 below). All passenger pick-ups pick ups shall be made at the front curb in the Ready Line. Acceptance of any baggage, package, parcel, or any item for delivery or transport constitutes a fare and the taxicab will leave immediately. Operators may be absent from their vehicles for not more than five (5) consecutive minutes. 3.5 REFUSAL OF FARE: Commercial Vehicles shall not refuse a passenger fare while at the front curb. Commercial Vehicles refusing a fare shall immediately leave the curb without picking up any other fare and either leave the Airport or move to the rear of the Queuing Line (Holding Area). Commercial Vehicles shall not be required to accept a fare that desires to have the bill placed on a charge basis, whether it is an individual, company, or other charge basis if that company does not accept credit cards and/or vouchers. Companies must notify Airport Administration in writing if they do not accept credit cards or vouchers. If companies accept credit cards, there shall not be a self-imposed limit. In the event the Operator refuses such a fare, the 16 passenger shall be referred by the Dispatcher to the next Commercial Vehicle in line. Operators may refuse a fare (prospective passenger) who is disorderly, belligerent, vulgar, violent or intoxicated or has children that require child restraint devices and their vehicle is not equipped with these devices. In such cases, the Airport Police will be notified immediately. Such refusal will not jeopardize a taxicab’s place in the Ready Line. 3.6 PARKING: Limousines, buses, or trucks picking up parcels or passengers shall park in designated spaces only. 3.7 SILENT PAGING: Operators will be allowed to conduct Silent Paging as long as they are parked in the pre-arranged area outside the terminal baggage claim area. Operators may hold a sign with the pre-arranged customer’s name imprinted upon it. The sign can have the Operator’s company’s name listed for large parties along with the name of the event. The list of names for the event shall be provided to Airport Administration at least twenty four (24) hours in advance. Silent Paging may be conducted in the baggage claim area no closer than the first column or in the pre- arranged area outside the terminal baggage claim area. 3.8 PRE-ARRANGED PICK UPS: Commercial Vehicles with a valid permit issued under this Ordinance shall be allowed to pick-up pick up passengers, baggage, or parcels with a pre- arranged agreement and shall be allowed to park at areas designated for pre-arranged pick-up pick up parking areas. Pre-arranged, not from Terminal, pick-ups pick ups must be scheduled prior to arrival at the Airport for the pick up with the name of the passenger(s). Pre-arranged pickups pick ups can come from the Queuing Line. 3.9 AIRPORT HOURS OF OPERATION: The Airport Terminal opens one (1) hour prior to the first departure. Commercial Vehicles are not allowed on Airport property when the Airport is closed. Commercial Vehicles may enter the Queue Line starting at 4:30 a.m. thirty (30) minutes prior to the first flight and shall leave the Airport no later than thirty (30) minutes after the last flight. 3.10 ENFORCEMENT: Airport Police are responsible for enforcing these rules, regulations, and procedures, and maintaining orderly operations as specified above. Violations of these operational procedures may result in a fine and/or suspension, or revocation of a permit as determined in accordance with Article 13 & 14 of this Ordinance. 17  ARTICLE 4 COURTESY VEHICLES 4.1 GENERAL: Operation of any not for-hire Courtesy Vehicle shall be allowed only by a valid Airport Permit, which includes a color-coded decal as required by this Article. Holders of such permits shall observe all applicable laws, codes, and regulations of the Policy. The issuance of a permit to the Operator is not to be construed as permission to perform any other commercial act at the Airport. Operators are strictly prohibited from entering in contracts with airport tenants for delivery of baggage and passengers without express written consent of the County. Permit applicants must sign a statement (see Attachment “A”) acknowledging they have read and agree to comply with this Policy. The signed acknowledgment will be kept on file in Airport Administration. Any person who refuses to sign such the acknowledgement will not be eligible for a permit. All other requirements necessary for the issuance of the annual Airport Permit shall be met. Permits are issued by Airport Administration under the direct supervision of the Airports Director. 4.2 PERMIT FEE: An annual fee is established by the County (see Schedule “A”) for each Courtesy Vehicle for the privilege of picking up passengers at the Airport. Fees shall be paid in advance. All other requirements necessary for the issuance of the Airport Permit must be met. No Courtesy Vehicle will be allowed to pick up passengers from the Airport without a valid permit. Permits are issued by Airport Administration. *Please see Article 2 and 3 of this Ordinance for rules and operational procedures. ARTICLE 5 BUS PERMITS 5.1 GENERAL: Operator is permitted to conduct operations from date of formal execution of this permit by County. Operator shall load and unload passengers from their pre-arranged parking area. The Airport public paging system shall not be used in the to conduct of this type of business. Operators shall have a valid commercial driver’s license. All other requirements necessary for the issuance of the Airport Permit shall be met. 5.2 PERMIT FEE: An annual fee is established by the County (see Schedule “A”) for each bus for the privilege of picking up passengers at the Airport. Fees shall be paid in advance. All other requirements necessary for the issuance of the Airport Permit must be met. No bus will be allowed to pick up passengers from the Airport without a valid permit. Permits are issued by Airport Administration. **Please see Article 2 and 3 of this Ordinance for rules and operational procedures. 18  ARTICLE 6 COURIER/DELIVERY SERVICES TRANSPORTATION NETWORK COMPANIES 6.1 GENERAL: It shall be unlawful for any transportation network company to use, drive, or operate or to cause or permit any persons to use, drive, or operate any motor vehicle upon the Airports premises, or to receive compensation as a result of arranging or providing for the use or operation of any vehicle in motor carrier services upon Airports premises, or to advertise in any print or electronic medium, air wave transmission, telephone directory, or other media accessible to the public within Okaloosa County that it offers motor carrier services to the Airports, without first entering into a written, executed agreement with the County, which must remain current and valid. 6.2 AGREEMENT REQUIREMENTS: Any agreement between the County and a transportation network company to provide ridesharing services on the Airport property shall include, at a minimum, the following requirements: insurance, criminal background checks, and an applicable trip fee. 6.3 OPERATIONS: Any Transportation Network Company operating at the Airport will comply with all local, state and federal laws. TNC’s will be limited to three (3) vehicles on Airport property at any time. 6.4 TRIP FEE: A trip fee of Two Dollars and Fifty Cents ($2.50) will be levied on all TNC’s per pick up at the Airport. The trip fees for the month shall be payable to the Airport within thirty (30) days after close of the calendar month. 6.5 MONTHLY REPORTING: Within thirty (30) days after