Okaloosa County BOCC — September 6, 2016 — 20160830-Proposed-Ground Transportation Policy — reading text

etc. for hire from Northwest Florida Regional Airport Destin-Fort Walton Beach Airport to various places. COURTESY VEHICLE: A vehicle which carries persons between the Airport and off Airport businesses (such as valet parking lots, hotels, motels, and attractions) for which the passenger pays no charge. It is not a “for hire” vehicle. Also, the vehicles must be identified with permanent company logos of the off-Airport business. Vehicles shall be owned by the off-Airport business and operated by employees of the off-Airport business. CRUISING: The driving of a Commercial Vehicle at the Airport in search of or soliciting prospective passengers for hire. Cruising is prohibited. DISPATCHER: An employee who directs the movement of Ground Transportation services at the Airport. Directs, controls, coordinates, all departures of all personnel (except pre- arranged) for all Ground Transportation companies that work the Ready Line and Queuing Line. The dispatcher will be the direct link between the passenger(s) and the Ground Transportation Company. Disputes shall be settled by the dispatcher, coordinator, Airports Director or designated 7 representative. Additional rules and regulations will be forthcoming when the dispatcher is hired. The Airports Director reserves the right to contract for a Ground Transportation Dispatcher. FARE: Monetary compensation received from/for any person, baggage, package, or any item accepted for delivery or to be transported off the Airport Property. This term is also synonymous with the term “passenger.” HOURS: It is unlawful for any Operator to operate a Commercial Vehicle for more than fifteen (15) hours within any twenty-four (24) hour period. All City, County, State and Federal rules must be adhered to. FL Statutes 316.302 2 (b). IDENTIFICATION BADGE: The Ground Transportation Company is responsible for providing each Operator an identification badge. Please see Article 2, item 2.16. INSPECTION: Commercial Vehicle inspection at the Airport. The Airports Director or designee may inspect a Commercial Vehicle at any time while it is at the Airport. LIMOUSINE: A large luxurious chauffeur-driven stretch sedan that sometimes has a glass partition separating the driver’s seat from the passenger compartment for hire that is not configured with a taximeter and which charges unmetered rates predetermined on a contractual basis for carrying passengers by pre-arrangement or contract. Limousine signage shall be a license plate on the front of the vehicle with the name of the company listed and/or the name of the company on the rear window with the size of the lettering the same in paragraph 2.19. SUV’s and Town Cars are not considered limousines if they work the Ready Line or Queue Line, these vehicles must have signage on both sides of the vehicle. Magnetic signs will not be allowed. To be considered a limousine company, at least one permitted vehicle must be classified as a stretch limousine. OPERATOR: The owner or other person, firm or corporation operating or controlling the operations of one or more vehicles or any person who has rented such vehicle for the purpose of operations by its own agents. PASSENGER: (See FARE) PRE-ARRANGED TRANSPORTATION: Transportation that has been arranged or prepaid for a passenger prior to the passenger’s arrival to the Airport. Pre-arranged pick-ups pick ups cannot be conducted from the Ready Line. A separate parking and pick up area shall be designated by the Airports Director. Operators must stand by their vehicles at all times unless conducting silent paging outside the Terminal Baggage Claim area or adjacent to the vehicle. Vehicles shall not arrive for their pre-arranged pick up any earlier than thirty (30) minutes. 8  QUEUE AREA: A location designated by the Airports Director that is within reasonable proximity to the entrance of the Airport Terminal where authorized Commercial Vehicles may wait for eventual access to the Ready Line. This area is not for passenger pick up. Vehicles may not be on Airport Property while the Airport is closed. The Airport officially opens at 4:30 a.m. and all vehicles shall be off Airport Commercial Vehicles may arrive 30 minutes before the first scheduled flight. In the event that the first flight is cancelled, you may remain in the Queue Line. All vehicles shall be off Airport Property thirty (30) minutes after the last flight. RATE SHEET: The rate sheet shall include a complete schedule of all rates and charges for transportation in the Commercial Vehicle of persons, packages, and baggage. READY LINE: The Ready Line shall be is located on the front curb adjacent to the baggage claim exit. REFUNDS: Refunds for permits are not usually given under normal circumstances. Please see article 2, item 2.18. REVOCATION: The discontinuance of an Operator’s or firm’s privilege to operate at the Airport. Reinstatement of operating privileges may be applied for after one year’s time. Subsequent revocations or suspensions shall result in permanent loss of privileges to conduct business at the Airport. SILENT PAGING: Holding or displaying a sign, which has been constructed of materials and design that have been approved by the Airports Director and upon which a customer’s name is imprinted. SOLICITING: Attempting to or seeking to entice or persuade a passenger(s) to use a particular Commercial Vehicle. Business promotional items such as business cards, pens, key chains, etc. cannot be left or posted in or near the terminal. Company name and telephone number on shirt or hat is not considered soliciting unless the driver is inside or outside the terminal walking around looking for business. Soliciting is prohibited. SUSPENSION: The temporary discontinuance of a company’s or Operator’s right to conduct business at the Airport for a period to be determined by the Airports Director. 9  TAXICAB/SHUTTLE: A public passenger vehicle which carries passengers, baggage and parcels for hire at lawful rates of fare and is licensed by the proper governmental authority. TRANSPORTATION NETWORK COMPANY (TNC): Transportation Network Company (TNC) shall mean an organization that provides pre-arranged transportation services for compensation using a digital/online-enabled platform to connect passengers with drivers using the driver’s personal vehicle. TNC’s include companies such as Lyft, Uber, UberX, and Sidecar. TRANSPORTATION NETWORK COMPANY VEHICLE: Transportation Network Company vehicle shall mean a personal or other noncommercial vehicle that is used by a driver to provide transportation services arranged through a transportation network company’s digital/online-enabled platform. UNITED STATES MILITARY OWNED VEHICLES: Military owned vehicles will be allowed to pick up or discharge passengers at the front entrance. The vehicle operator must stay with the vehicle. ARTICLE 2 COMMERCIAL VEHICLES 2.1 GENERAL: All Commercial Vehicles operating at the Airport shall comply with all applicable local, state and federal law, codes, and regulations. There shall be no limit to the number of vehicles permitted by an Operator. However, each vehicle shall have a valid permit. 2.2 APPLICATION FORM: Each Operator desiring to obtain a new Airport Permit or renew an existing permit shall fill out a permit application in Airport Administration during the hours of 8:00 A.M. - 10:00 A.M. and 1:00 P.M. – 3:00 P.M., Monday thru Friday Thursday, except for holidays. Each vehicle for which a permit is requested must have a current registration listed as class code nine (9), a title listed as taxi and insurance as required before the application form will be processed. Full payment of the required Airport Permit fee must accompany each application form or the application will not be processed. Fees must be paid by cash or check. 2.3 PERMITS: Operators desiring to conduct business at the Airport shall obtain an Airport Permit, which includes a color-coded decal, before engaging in picking up passengers, baggage, parcels, or any other person or thing for which the Operator will receive a Fare or any other type of compensation. Permits will not be required to discharge passengers at the Airport. Permit applicants must sign a statement (see Attachment “A”) acknowledging they have received a copy and agree to comply with this such Policy. The signed acknowledgment will be kept on file in 10 Airport Administration. Any person who refuses to sign the acknowledgement will not be eligible for a permit. The issuance of a permit to the Operator is not to be construed as permission to perform any other commercial activity at the Airport. Operators are strictly prohibited from entering into contracts with Airport tenants for delivery of baggage and/or passengers without acquiring a permit from the County. Permits shall be issued by Airport Administration upon all permitting requirements being met. Permitting fees are set forth in Schedule “A”, attached hereto. Permits shall expire one (1) year from the date of issuance. No Commercial Vehicle shall be allowed to pick up passengers and/or baggage, packages, or any item from the Airport without a valid permit. Out-of-town companies shall be charged a one-time fee for any pick up. Such authorization shall be limited to one pick up per quarter. Registration and inspection of the vehicle will be required. However, background checks and motor vehicle records will not be required. To qualify as an out-of-town company, the company must be located at least seventy-five (75) miles from the Airport. There are annual, quarterly, and one-time permits. 2.4 DECALS: Upon full payment of all permit fees listed on the Airport permit and compliance with all permitting requirements, a permit decal shall be issued for each Commercial Vehicle. Only those Commercial Vehicles displaying valid permit decals shall be allowed to pick up passengers, baggage, parcels or conduct business at the Airport. Decals shall be permanently affixed on the left side of the rear bumper or in an upright position to the left side of the rear window and shall be clearly visible at all times. Temporary permits shall be clearly visible and legible at all times. No decal shall be purposely defaced, changed, altered or obstructed. No decal shall be required to enter the Airport to discharge passengers. All letters and numerals on decals must be legible at all times. In the event a decal is lost or damaged beyond recognition, a replacement decal may be obtained at no charge by the Operator upon submitting a statement in writing setting forth the circumstances resulting in the loss or damage of the original decal. 2.5 INTENTIONALLY LEFT BLANK 2.6 VEHICLE EXTERIOR AND INTERIOR APPEARANCE: Vehicles shall be maintained appropriately. The exterior and interior shall be fully operational, safe, neat, clean and presentable at all times. Airport Administration shall have the right to require the Permittee to clean and repair any vehicle found in violation of this section. Further, Airport Administration shall require that any equipment that is not fully operational or that has sustained exterior or interior damage, which adversely affects the safety, appearance, comfort, or performance be removed from service immediately and repaired. Prior to such vehicle resuming its operations at the Airport, the vehicle shall be re-inspected. 2.7 VEHICLES UNDER REPAIR: If the company uses a replacement vehicle, the