Okaloosa County BOCC — 2013 meeting #1144 (date undetermined) — 3-3 Human Resources — reading text

BOARD OF COUNTY COMMISSIONERS OKALOOSA COUNTY, FLORIDA SERVICE AREA: GENERAL GOVERNMENT DEPARTMENT/PROGRAM: HUMAN RESOURCES PROGRAM DESCRIPTION: In support of County departments, the Human Resources Department provides technical and consultation services in the areas of: legal and regulatory compliance; policy development; recruitment; selection; employment; orientation; separation; employee relations; discipline and grievances; employee recognition; performance management; job classification; compensation; employee communications; training and development; attendance and leave management; Human Resources information systems; and records. REVENUE: Human Resources is funded within the General Fund. Supporting revenue of the General Fund are ad valorem taxes, communications service tax, local business tax, permits and fees, state shared revenue, charges for services, judgments and fines, miscellaneous revenue and transfers from other funds. EXPENDITURES: Expenditures Budget FY11 FY12 FY13 FY14 Category Actual $ Actual $ Original $ Approved $ Personal Services 434,577 427,488 424,539 503,056 Operating Expenses 46,195 59,257 55,888 53,576 Capital Outlay 0 0 0 0 Other 0 0 0 0 Total 480,772 486,745 480,427 556,632 HISTORICAL STAFFING SUMMARY: Category FY11 FY12 FY13 FY14 Full-time 8 8 7 8 Part-Time 0 0 0 0 Relief 0 0 0 0 Total 8 8 7 8 MAJOR ACCOMPLISHMENTS LAST YEAR:  Offered Prohibited Harassment refresher training to 750 employees via computer based training and provided over 2300 hours of training to over 900 employees.  Revised HR Policy Manual and updated procedures for organizational compliance with federal and state employment laws: Employment Eligibility Verification (I-9), Family Medical Leave Act and Military Leave of Absence.  Increased participation of the Recognition Program (PRIDE/HERO Awards) by 150%.  Integrated Risk Management into a division of Human Resources. PROGRAM GOAL: As an internal support service, Human Resources develops and administers programs, policies and procedures that enhance organizational effectiveness; ensures quality recruitment, retention, training, and development of employees; and provides practical and effective solutions to workplace challenges. KEY OBJECTIVES: 1. Establish staffing strategies and initiatives that meet organizational objectives by attracting and retaining a well-qualified, high-performance, diverse workforce. 2. Provide technical and advisory assistance to managers within the organization regarding staffing, compensation, discipline and employee relations issues. 3. Establish and maintain a systematic, cost-effective program of development for managers, supervisors and employees. 4. Maintain organizational compliance with employment laws and county policies. 5. Administration of Human Resource functions. PERFORMANCE MEASURES: Actual Estimated Adopted Performance Measures FY11/12 FY12/13 FY13/14 Total number of FTE’s in Government (FY) 740 743 748 Total FTE’s for Human Resources Department (FY) 8 7 8 Input Total employee compensation (salary) (FY) $28,272,966 $27,025,545 $28,929,632 Number of requisitions during period (FY) 109 145 145 Number of Disciplinary Action (FY) 42 32 32 Output Total number of employee drug tests (FY) 479 477 477 Number of employees receiving tuition reimbursement (FY) 7 6 6 Total employee turnover rate (FY) 9.12% 8.82% 8.82% Compensation (salary) cost per FTE (FY) $38,207 $36,374 $38,676 Efficiency Number of qualified applicants per requisition (FY) 142 105 105 HR FTE Ratio (FY) 93:1 106:1 94:1 Average number of days to fill a position (FY) 52 61 55 Number of employees who left prior to one year of service 8 15 8 Effectiveness (FY) Percentage of trainees rating the programs as satisfactory or 99.9% 99.9% 99.9% above (FY) Number of promotions (FY) 44 36 36