Okaloosa County BOCC — March 18, 2013 — reading text

48 Packet Pg. 335  8.1.b EMERGENCY MANAGEMENT DIVISION GOALS, OBJECTIVES & STRATEGIES Goal 1 Maintain the current Emergency Management Program and Attachment: 2013-2014 Strategic Plan (1428 : Approval of FY 2014 Strategic Plan and Commissioner Priorities) provide adequate funding for preparedness, response, mitigation, and recovery as required by Florida State Statute 252 Objective To maintain total budget funding at current levels or reductions at levels no greater than other county funded public safety agencies in order to avoid automatic comparable percentage reductions of state grant funds Action/Strategies a) Educate the public on the services provided by the division that directly impact the daily lives of the public and their safety b) Educate the public and county officials of the potential ramifications of budget cuts that will require cuts in service due to corresponding grant funding cuts c) Petition State of Florida decision makers to grant waivers if budget cuts do occur to the division budget d) Continuously research other funding streams such as grants not associated with the State of Florida Goal 2 Increase the capability of the planning function by establishing a dedicated planner position to maintain current plans and develop new plans as needed Objective To increase the staffing budget by $50,000 for salary and benefits to fund one additional full time position in the Emergency Management Division beginning Fiscal Year 2014 Action/Strategies a) Coordinate with HR to establish a position description by October 2013 b) Research job descriptions and pay scales from comparable Florida county emergency management offices that utilize planners by October 2013 c) Advertise position through professional services d) Develop specific interview questions that are related to planning operations 49 Packet Pg. 336  8.1.b Goal 3 Increase the level of interaction and access to information between Okaloosa County government and its citizens Objective To increase public access and availability to information by expanding the 311 web site and begin the planning for staffing, in coordination with 911 Communications, the 311 Citizen Information Line with live operators during normal business hours Action/Strategies a) Maintain WEB QA interface program in response to inquiries Attachment: 2013-2014 Strategic Plan (1428 : Approval of FY 2014 Strategic Plan and Commissioner Priorities) b) Develop cost estimates to add functional system as they become available for the 311 system c) Continue to utilize various social media platforms as an inexpensive rapid means of communicating emergency information to citizens Goal 4 Maintain the capability of communication platforms that will be utilized to prepare for, respond to, and recover from emergency and disaster situations Objective To maintain current Emergency Management communication systems at present capabilities, repairs and replacement of communication equipment and software as necessary; maintain maintenance contracts costing $47,167.24 with certified service contractors for the repair and upgrade of communication platforms Action/Strategies a) Research new types of communication systems, which will improve communications while reducing or holding level costs associated with communications platforms and services b) Ensure current communication platforms are capable of interoperable communication c) Maintain the new Okaloosa County Emergency Management communications trailer/mobile command post to ensure command, control, and communications systems are available in disasters and other emergency situations d) Maintain 25 portable satellite phones and one base station for emergency communications f) Maintain the Code Red county-wide warning system g) Maintain and continue to increase the daily use capabilities of the WEB EOC disaster management information system h) Continue to expand remote sensing capabilities for real-time weather conditions and traffic conditions 50 Packet Pg. 337  8.1.b Goal 5 Maintain current level of hazardous materials response capabilities by the Okaloosa County Special Operations Team Objective To maintain response equipment through preventive maintenance and replacement, to maintain proficiency of response personnel through training, and to maintain two full-time personnel to man the response vehicle at a cost of $85,453 annually Action/Strategies Attachment: 2013-2014 Strategic Plan (1428 : Approval of FY 2014 Strategic Plan and Commissioner Priorities) a) Ensure at a minimum two personnel are available to man and maintain the Special Operations response vehicle at a cost of $85,453 annually b) Ensure daily and weekly maintenance is performed on the associated equipment required for response to hazardous material spills and releases c) Ensure assigned personnel attend recurring training in order to maintain proficiency and certifications at no cost to Okaloosa County Goal 6 Comply with federal and State of Florida requirements as identified through State Statutes, State and Federal scopes of work, federal legislation and federal agency rules Objective To identify requirements, develop plans, procedures, interagency coordination, and working groups to ensure compliance with all requirements and seek out possible funding sources as they are available to provide for equipment and supplies needed to meet requirements a) Ensure Okaloosa County shelters continue to comply with U.S. Department of Justice and FEMA requirements as related to Functional Needs Support Services shelters b) Maintain trailer and associated equipment to support Functional Needs Support Services for Okaloosa County shelters c) Ensure Okaloosa County compliance with Homeland Security Presidential Directive five, and the National Incident Management System (NIMS) d) Ensure compliance with The Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), which will be accomplished through annual TIER II inspections of at least half of all hazardous materials storage sites located within Okaloosa County e) Ensure compliance with scope of work requirements in Homeland Security and State of Florida grants 51 Packet Pg. 338  8.1.b 911 COMMUNICATIONS DIVISION GOALS, OBJECTIVES & STRATEGIES Goal 1 Maintain Okaloosa County Warning Point as required by Florida Attachment: 2013-2014 Strategic Plan (1428 : Approval of FY 2014 Strategic Plan and Commissioner Priorities) State Statute 365 Objective To maintain a qualified staff of 16 full-time employees at a cost of $857,341 Action/Strategies a) To ensure that all applicable employees maintain State 911 certification b) To ensure all personnel meet their recurring training requirements and standards yearly c) To track all radios on the State Law Enforcement Radio System and establish alias information for each user d) To ensure EMS and 17 fire departments are dispatched according to policies and procedures by an established quality assurance program weekly e) To act as the County Warning Point reporting incidents as required to the State Warning Point when needed f) To answer calls for the 311 system as calls are received g) To answer after-hour calls for Animal Control and the County Health Department as requests for assistance are received Goal 2 Maintain the county’s 911 system and Public Safety Answering Points as required by F.S. 365.161 and the State E911 Plan Objective To maintain the County’s 911 Coordinator, in accordance with F.S. 365 and Addressing Coordinator at a cost of $119,000 Action/Strategies a) Maintain the county’s Master Street Address Guide in accordance with County Ordinance 91-06 b) Continue to migrate 911 telco circuits to county fiber c) Maintain 911 database, 911 call recordings, and update special needs information as required Goal 3 Maintain dedicated 911 call takers Objective To maintain three dedicated 911 call takers for answering 911 calls and providing emergency pre-arrival instructions, funded by 911 at a cost of $148,727 Action/Strategies a) Add one 911 call taker position to have a dedicated call taker on each shift at a cost of $49,575 by October 2014 52 Packet Pg. 339  8.1.b Goal 4 Enhance the overall system functionality of the Type 5 911 system by utilizing county fiber optic network to push map updates and 911 data to Public Safety Answering Points (PSAPs) Objective To migrate 911 voice and data traffic to county fiber optic network Action/Strategies a) Coordinate with local exchange carrier (Century Link) and all Attachment: 2013-2014 Strategic Plan (1428 : Approval of FY 2014 Strategic Plan and Commissioner Priorities) wireline and wireless service providers for connectivity to IP- based selective router b) Continue to work towards implementation of Next Generation 911 (NG-911) to have ability to receive text, picture and video messages via the 911 system Goal 5 Improve 911 emergency call handling by ensuring all BCC 911 call takers are state certified and to receive state approval on local training programs as required by Florida State Statute 365 Objective To maintain the 911/CWP certified training program Action/Strategies a) Submit changes/updates of the certified 911/CWP training program to the Department of Education as needed b) Ensure all applicable employees have applied for certification Goal 6 Ensure proficient use of the VHF and UHF radio spectrum by migrating to 12.5 kHz efficiency technology