Okaloosa County BOCC — May 4, 2013 — C12-1962-COR — reading text

(FOrm)........:::::ccsssccccsceseeeseesenseeetesseneeenee 81 Sample Therapeutic Menu...........cceceseseeeesseceeeeeeesneeereeessseeeeesseeeeessessensensasseenese 82 Menu Substitution Plan .......cccccesessceeseeeesesesssssseeeeneaaaaaaanaaaeaaeaaaaaaaaaaaaaaaaaeaeaanee 83 Menu Substitution Log (FOr) .........cccccccseseeeeecccceeeeeeeecaeeeeeeeieeeereeesaaeeeeeeenneeeenen 84 Procedures for Delivery of Staff Meals .............eccecceeeeeeeeeeeeeesnneeeeeeeeeeeeeeseeneeeennes 85 Officer MOU ........ccccceeeeeceseeeeeeeeeeeeeeteeeeeaeeeeeeeeeeeeeecaaaaeeaaeeeeeesessneeaeeeseseeeseneaseneagas 86 Procedures for Receiving & Reporting Accurate Meal Counts ..........cceeeeeeees 87 Meal Count Sheet (Form) ...........c:ccccccccsee te eer eee eter nee neeeennnneereeeeeeaaaeeee 88 SECTION 4 Price PropOSall..........:scccccccsssessssseeeeeeeeeerseeseeseccnnausesusenenaasecueceesessessnnnnsneconeceeseessees 90 Federal Surplus Food Program (USDA Regulations) 0.00.0... cccccceeereesseeeeeenees 91 Billing ProC@CUure 20... cece ecesessssceeeeeeseceesscseeseeeseeeenssesecseeneseneeeesseeaasaeeeeeeess 92 Overall Approach to Working with Sheriff's Department Employees..................6 93 OPerattion ......cccccccccceeeeee eee e een e teeter tere ener AEH EAHA AEE EC en CDE U ENE dee Sen Cd EEE EEE HEHE See perenne aoa 94 Quality ASSUranCe PrOQram ........ ccc eect eccceeeesseneesseeeaeasenesesseeeeesseeessnseeeeseaees 95 Quality Control System Audit... eee eeeserseeeeesscsssenersseeeeeseeseaateeeaeeaeeeees 97 Page 3 of 4 TABLE OF CONTENTS SECTION 4 (continued) Monitoring Food Quallity 0.0.0... ecceeceeeeeeeeeeeeeeteceeeenseesescsssscseeaseneeseesateeesaneeeegs 99 Procedures for Handling Complaint 2000.00... ccccccseceseeeeeeeeeeeseeeeseneeeeesseeessaaeneeess 100 Food Service Evaluation ......... ccc ccccccssscssssseessseeesessenesenssessesaaaaaeaaeaaaaaaauasaaeaaaeeaaaegs 101 Sample Meal Quality Assessment Form... cece ccceeseeeeeereeerereeersnaeeeesaaeeea 102 Food Service Report (Form) ..........ccccccecseseeeesereeeeseeeseeeaeesesueessenseevcseseeseateeeneeenens 104 EQUIPMENL. 0.2... ccc cceeeeeceeecnceee eee eeeeeeeeeseauueeeeeeeeessseeuaaeeeeaaeeneeeseeeaeeeeeeeeeeessessesaneeeeeses 105 Equipment Care and Maintenances 0.0.0.0... ceecccsseseeeeeeseesssneeeeeeeeeeeeesesseaeeeeneees 106 Conservation Cost SavingS........ccccccccccceeceeccieeeeeeeneereeteeneeeseesenaseessenieeseeneneees 107 Smallwares and Supplies what does current VENdOr OWN... ccceeeeeeeeeeeeseeeees 108 SANitation oo. cccccceesseeseeseeeeeeeeeeesssecneeeeeeeeeeeeeennieeeeeteeeseeeeeeesnieeeeaeneseseeesonaeees 109 Weekly Food Service Sanitation Inspection (FOrM)...........cccccccsseesseesseeeseeneees 110 Policy and Procedures Manual... ceseseecseeeeseeeeesrseeesneeeenseeeessneeeneneeeenias 114 Custody and S@Curity........eeceeerer eect er etcciesssseeeserresssneteeseneeessteeereneneeseeness 115 Supervision and Control of Inmate Labor oo... certs reece eee eenneeers 118 Delivery to PremiS@S ...........ccccecceceeessseseessseeeeesssneeeesesssaeeeeeeseenesecsnneeeseesneeneeeeces 119 Food Deliveries, Storage and Stock Rotations ........... cc eceeesssseeeeeeeeesseseeeeeeneeeees 120 Production Control .......ccccccccccccccccccsssssereeeeeeeeeeeeessieeseeeeessseessineesseeesenessesseeeeeeneges 121 Purchasing and Inventory Control... cece secs eeceeeseeeeesreeeesenesesseeerens 122 Special Circumstances at ABL Food Service Operations ............cccceeeeseeesreeeees 123 Contingency Plann.........ccccccescceeseeeeereseeeeeceesseceesseeesenseneeeeeneessseeeessneasseansesseeeees 124 Opening New Facilities and Take-Over Experience ...........::cesesceceessssteeneesssnneees 126 = 101110) 0 = 0 127 Unit Opening Checklist (FOr)... ccceeceessssesessescsseseeseeesesseeesseeeeeesssessssaeeeesegs 128 Page 4 of 4 Management, Inc. CORPORATE PROFILE ABL Management, Inc. was incorporated in the State of Louisiana in 1990 for the purpose of providing Correctional and Educational Food Service. ABL is a privately held company which operates in thirty (30) states and employs over twelve hundred (1200) personnel. ABL Management, Inc. is a food service management company that recognizes Corrections is a market requiring a dedicated company to respond to the unique requirements of correctional facilities. ABL understands that Food Service is a critical function that can contribute to a smooth operating correctional facility or can be the cause for disturbances. ABL Management, Inc. prides itself in providing professional food service programs which, as well as satisfying the needs of inmates, meet the following court and governmental agency requirements: American Correctional Association, American Medical Association, National Sheriffs’ Association and others. As_ inmate populations constantly increase, we _ provide correctional administrators with a high quality, cost effective programs tailored to the individual requirements of your facility and to meet their daily problems of feeding inmates. ABL Management, Inc. will adhere to your security guidelines, insuring all employees have your security approval before hiring. ABL Management, Inc. can also manage and operate the inmate commissary for your facility. This will relieve your staff for other duties and, in addition, will provide funds for your Inmate Welfare Fund, if this is applicable in your jurisdiction. The owners and executives of ABL Management, Inc. have over one hundred years combined experience in correctional food and food service management. The menus and food service provided by ABL Management, Inc. meet the requirements and calorie intake recommendations of the American Correctional Association, Food and Nutritional Board of the National Academy of Science and also meet all Federal, State and Local guidelines, laws and regulations. ABL Management, Inc. is fully prepared and has proven it can respond to a variety of emergency situations which can arise at the food service operation. Each year, ABL Management prepares or updates contingency plans for each unit in the coastal areas to ensure that food service operations are available to support the Sheriff Department workers, inmates and _ relief volunteers during emergency situations. edt /_ ae Management, Inc. CORPORATE PROFILE (Continued) In September of 1994 when ABL Management, Inc. was requested to provide assistance to the City of Norfolk Virginia Jail and Sheriff's Department to prevent the closing of the kitchen at the jail, we responded with three days notice. ABL Management, Inc. took over the Food Service Program on an Emergency Basis and made the necessary corrections and changes, which prevented the kitchen from being closed. A Food Service Program has been put in place that complies with all Federal, State and Local requirements. In Lowndes County Georgia, the start-up date was ten days from notification of contract award and ABL Management, Inc. successfully handled the transition to the satisfaction of the Lowndes County Sheriff's Department. 2004 Hurricane Charles - Charlotte County, Florida ABL continued service during Hurricane Charles and the subsequent hurricanes that devastated the area. Not only did ABL Management, Inc. provide service in the jail but also aided the Red Cross and other relief agencies efforts. 2005 Hurricane Katrina - Louisiana ABL employees donated over $20,000 with an additional matching donation of $50,000 from ABL Management for evacuee relief efforts ABL Management worked in conjunction with Louisiana State University to provided food and other supplies for a hurricane evacuee center. ABL Corporate office continued to operate and provide all company operational functions during the hurricane and with the aftermath of power and telephone disruptions. 2005 Hurricane Rita - Galveston County, Texas ABL Management relocated food, supplies and staff to accommodate the Galveston County inmates that were moved off the island to the City of Houston jail prior to and during the Hurricane. 2005 Hurricane Dennis- Franklin County, Texas ABL employees remained on site before and after the storm at the jail and continued to feed inmates, Sheriff's staff and emergency relief workers when Franklin County took a direct hit from Hurricane Dennis. Within 72 hours in advance of the storm hitting ground ABL had staged the food supplies and water needed to ensure meals would be provided during and after the storm. 2009 Hurricane Ike - Galveston County, Texas ABL Management staffed the Galveston Jail during the Hurricane in order to feed the inmates and staff during the storm as it passed through Galveston. Upon the passing of the storm, ABL was instrumental in feeding emergency and relief workers and started up operations at the Galveston Jail with a full staff. ily a | fl Ano -) ees Management, a ‘ CORRECTIONAL DIVISION Within ABL Management, Inc., a Correctional Division has been established for the following purposes. A. Employees of the Correctional Division work exclusively, full-time, in this division. All management employees have available to them food service training for correctional facilities. This training is identified later in this proposal. Assistant Managers are trained to manage complete operations of a correctional food service unit. In this way, when a new account is opened, an experienced ABL Manager is ready for assignment. All ABL employees are trained in proper sanitation and food handling procedures. All ABL employees are trained in our correctional security procedures. ABL employees are also trained in proper food production, which includes the preparation of company recipes, usage of utensils, presentation of food, serving of food, production records and quality controls. All of this training assures our clients and potential clients that ABL employees are trained to work in a correctional environment. ABL Management, Inc. provides relief to correctional administrators from having to devote their time to support service functions. ABL Management, Inc. is presently a member of the following zy Management, organizations: Inc. American Correctional Association PROFESSIONAL inside Cartesrenal roe Service Association American Jail Association MEMBERSHIPS Buckeye Sheriffs’ Association (Ohio) Florida Sheriffs' Association Georgia Sheriffs' Association Georgia Jail Association Idaho Sheriffs’ Association Indiana Sheriffs’ Association Louisiana Sheriffs' Association National Sheriffs' Association North Carolina Sheriffs’ Association Pennsylvania Wardens’ Association South Carolina Sheriffs' Association South Carolina Jail Administrators Association Tennessee Sheriffs’ Association Sheriffs' Association of Texas Texas Jail Association Virginia Sheriffs' Association oi fr . a fees Management, a ™ CORPORATE OFFICERS AND STOCKHOLDERS 11224 Boardwalk Drive, Suite B-1-5 Baton Rouge, Louisiana 70816 Post Office Box 40486 Baton Rouge, Louisiana 70835-0486 Chairman, President and John D. Appleton CEO Vice President, Secretary Sandee Scott and Treasurer Vice President Roshon Cody ABL Management, Inc. is a privately held corporation chartered under the laws of the State of Louisiana. Mr. John D. Appleton and Ms. Sandee Scott are members of the Board of Directors. Mr. John D. Appleton, Chairman, President and CEO is the sole stockholder. = Management, a ™ SPECIAL SERVICES AND TECHNIQUES ABL Management, Inc. is open to discussing the incorporation of the following special services and techniques: > Vv Vv Vv VY WV WV Catering of special functions, at a mutually agreed upon price Purchase equipment for Staff Dining Provide good pricing on equipment that the facility will purchase by using our vendors Commissary Services Laundry Services Maintenance/Preventive Maintenance Flexibility on changes Quick reaction time i> 2 am Management, Inc. BUSINESS PARTNER AND COMMUNITY EVENTS ABL Management, Inc. prides itself when it comes