Okaloosa County BOCC — May 4, 2013 — C12-1962-COR — reading text

exact portion per the contract and nutritional menu specifications. This also prevents undue waste. 121 i AG »: im Management, a ™ PURCHASING AND INVENTORY CONTROL ABL Management, Inc. will purchase all food and supplies. As much as possible is purchased locally. Our purchasing agent will meet with the local vendors and do a product cutting to evaluate quality as well as price and service. The specifications are based on the requirements of each facility. All products are entered in our Inventory Books and counted weekly with price changes noted. We also utilize the Inventory Book to order and determine food production. 122 = ABL Management, Inc. was involved in the following special circumstances at Food Service Operations: i > ABL Management, Inc. provided food service to the Norfolk : Management, City Jail during renovation of their kitchen facilities for up to Inc. one year. During this year, the food was transported to the a Norfolk City Jail from off-site premises. > During the summer of 1994, when Albany, Georgia was SPECIAL flooded out and declared a natural disaster, ABL Management, Inc. provided food services to the inmates, CIRCUMSTANCES staff and the flood relief volunteers. AT ABL FOOD > Each year, during the hurricane season in coastal areas, T ABL Management, Inc. is stocked and staffed to feed the SERVICE inmates and relief volunteers in case of a disaster. OPERATIONS 123 ee f_ i~* ae Management, Inc. CONTINGENCY PLAN ABL Management, Inc. has an Emergency Menu, which can be implemented immediately. The menu consists of dry and canned products. In the storerooms, these products will be identified as emergency products. We always have not less than five (5) days of three complete meals emergency products on hand. This applies to equipment breakdowns, loss of utilities, disasters, etc. In the event of a lockdown, all ABL Management, Inc. employees are required to work the hours necessary to produce the meals required for the Food Service Program. If the lockdown lasts more than one day, management personnel and employees from other sites where ABL Management, Inc. provides the food service will be brought in to assist with the food service operation. Disposables will be utilized for meal service. In the event of a strike by ABL Management, Inc. employees, management personnel (i.e., District Managers, Quality Control Directors) and employees from other ABL Management, Inc. Food Service Programs are readily available to go to another site on a moment's notice if needed. ABL Management, Inc. has two (2) facilities in Tennessee close enough to assist: e Mobile County, Al, less than two (2) hours away e Houston, AL, less than two (2) hours away In addition, if the emergency should be for a long duration, we have available to us mobile kitchens that would be moved to your units. ABL Management, Inc. is fully prepared to respond to a variety of emergency situations, which can arise in the Food Service Operation Our experience in dealing with adverse conditions has been proven during the construction and renovation phase for the new kitchen (1 year period), as well as power failures, hurricane preparations, etc. experienced at the Norfolk City Facility in recent years. 124 i~ ee Management, a m CONTINGENCY PLAN (Continued) RESPONSE TO CATASTROPHIC OCCURRENCES: ABL Management, Inc.'s capability of responding to catastrophic occurrences was proved on July 7, 1994, when the disastrous floods hit Southwestern Georgia. ABL Management, Inc. has the contract to provide the Food Service Program for Dougherty County Georgia (County Seat - Albany). ABL Management, Inc. had been preparing the food for the inmate population at the new jail kitchen and transporting it in bulk to the City Jail and Annex downtown because the new jail was not ready for the inmates to be moved in. This included over 450 inmates and 50-75 staff. The flood divided the City of Albany by washing out all of the bridges. The new jail was on one side and the City Jail and Annex were on the other. ABL Management, Inc. set up operations in the High School Kitchen. On a daily basis, ABL Management, Inc. employees drove from the High School, around the city and out of town by a very hazardous route to reach the new jail, pick up the necessary equipment, food products, supplies, etc., a two and one-half (2 1/2) hour drive and return. This was done for three weeks to provide the Food Service Program for the inmates and staff. The food was prepared at the High School, then transported in bulk to the City Jail and Annex where it was trayed up and distributed to the inmates and staff. In addition, during this time ABL Management, Inc. supported and assisted the Red Cross in their efforts to provide meals for the many homeless flood victims who had been provided with Emergency Shelter in the School Gymnasium. The flood victims were fed their meals in the School Cafeteria. Also, ABL Management, Inc. was given fourteen (14) hours notice that the Governor of the State of Georgia had given permission for the National Guard and other Emergency Agencies to move into Dougherty County to assist and would be housed at the new jail. ABL Management, Inc. was prepared and had the meals ready when these people began to arrive. For over one month, ABL management fed three meals per day to over one thousand Emergency Personnel from the National Guard, State Police, City Police, Sheriff's Patrol and Emergency Rescue Personnel. ABL Management, Inc. employees, some of whom were brought in from other contract sites to assist, worked and slept in the new jail to support and feed all of the Emergency Personnel. 125 AD i i~ ee Management, a ™ OPENING NEW FACILITIES AND TAKE-OVER EXPERIENCE ABL Management, Inc. has extensive experience in all aspects of this requirement. ABL Management's list of opening new facilities includes: Onslow County, NC, Rockdale County Georgia, Gaston County NC, Craven County and Rockingham County North Carolina. For the Rockingham and Craven Sheriff's Department. ABL Management, Inc. had the account at the old jail and food service facilities. ABL Management, Inc. continued the Food Service Operation without interruption and assisted with the move from the old jails and facilities to the new jails and facilities. For the City of Norfolk, Virginia, ABL Management, Inc. prepared the food off-site for each and delivered the meals to the jail facility. The City of Norfolk closed it’s old kitchen during construction and building of new food service facility. This operation from off-site facilities went on for several months. 126 which sets out job assignments and the steps to be taken by each individual involved in the opening. This management system : Management, includes the time allotted for each job, when to begin said job and Inc. when said job is to be completed. ~ ABL Management's Policy and Procedures for opening a ale fe correctional food service facility include a management system, / This management system is organized using the following sections: TRANSITION PLAN > Clients Vv Contract Menu Accounting Records and Reports Administrative Staff Purchasing Security Sanitation Equipment Vv Vv Vv VW VW VW VW WV WV W Inventory 127 ABL MANAGEMENT, INC. FOOD SERVICE UNIT OPENING CHECKLIST ASSIGN TIME* COMPLETED. AND TRANSITION PLAN TO FRAME DATE Analyze provisions of contract - review survey, performance and proposal data. 1-3 Designate Transition Team 1-3 Find out names and titles of Liaison and Routine Contact. 1-3 Obtain telephone for unit, using client facilities where permissible. (Phone company will supply phone number when order is placed, if requested. ) 1-3 Arrange to obtain past supplier list. 1-3 Obtain all details regarding any preferred suppliers and special purchasing conditions. 1-3 Take Equipment Inventory in duplicate and have it signed by client's representative. 1-3 Prepare opening STATIONERY ORDER FORM. 1-3 Determine number of State Labor Posters needed. 1-3 Determine number of sets of standard recipes needed. 1-3 Determine number of Inventory Books to be used per quarter. 1-3 Determine number of employees who will be on payroll. 1-3 if any personnel are to be moved at expense, prepare REQUEST FOR MOVING ARRANGEMENTS. 1-3 Complete all information on NOTICE OF UNIT OPENING based on the above steps. 1-3 *Refers to the time, in weeks, prior to opening of unit. 128 ABL MANAGEMENT, INC. FOOD SERVICE UNIT OPENING CHECKLIST ASSIGN TIME* | COMPLETED. AND TRANSITION PLAN TO FRAME DATE Forward NOTICE OF UNIT OPENING and the following attachments to the Operations Coordinator at Corporate Headquarters. 1-3 a. Signed copy of client contract and additional copy of contract if available from Region. b. Directory Page c. Purchasing Data Sheet d. List of Past Suppliers e. Bank Signature Cards mm Equipment Inventory g. Stationary Order Form h. Request for Moving Arrangement if required. Forward memo to Operations Center regarding any special requirements for which his assistance or that of any of the Headquarters’ Department is required. 1-3 CLIENT RELATIONS Review client's objectives. 1-3 Arrange for meeting to introduce the people majorly responsible for the unit's operation to the client's representative. 1-3 PERSONNEL ACTIVITIES Develop Unit Personnel Practices Worksheet and negotiate Union contract if required. 1-3 “Refers to the time, in weeks, prior to opening of unit. 129 ABL MANAGEMENT, INC. FOOD SERVICE UNIT OPENING CHECKLIST ASSIGN TIME* | COMPLETED. AND TRANSITION PLAN TO FRAME DATE Classify all jobs and establish wage rates. 1-3 PURCHASING ACTIVITIES Set up Serviceware Inventory and prepare Unit Equipment Requisition for needed items. 1-3 MAINTENANCE AND SANITATION PROCEDURES Arrange for pre-opening cleaning. 1-3 Review client cleaning and maintenance responsibilities and make arrangements for all routine services to be initiated. 1-3 a. Cleaning of facilities. b. Trash and garbage removal. c. Rodent and insect control (Extermination Service) d. Equipment repair and maintenance. Arrange for equipment check-out by qualified electrical, gas land refrigeration experts. 1-3 Utilize service of commodity suppliers where practical. (Coffee urns, dish machines, ice cream freezers, etc.) 1-3 ACCOUNTING AND ADMINISTRATIVE PROCEDURES Procure and post necessary licenses and permits. 1-3 ADDITIONAL ITEMS Tour of kitchen with Transition Team 1-3 Establish available inmate labor to be utilized during the transition period. Prepare daily labor schedule. 1-3 *Refers to the time, in weeks, prior to opening of unit. 130 ABL MANAGEMENT, INC. FOOD SERVICE UNIT OPENING CHECKLIST AND TRANSITION PLAN ASSIGN TO TIME* FRAME COMPLETED. DATE Establish cleaning schedule for ail food service areas - broken down by specific areas and/or equipment items. Verify and obtain all chemicals, tools and supplies needed to laccomplish the cleaning schedule. Obtain kitchen plans, operating and maintenance manuals for all food service equipment and any keys needed to operate equipment. Obtain the Plan of Operation (model) used as a basis to design the kitchen and verify as applicable to all equipment provided. Develop operating procedures for Food Service in conjunction with the model. Establish/confirm that all equipment is working properly - test temperatures of ovens and refrigeration with secondary thermometers Preliminary cleaning of equipment/surfaces to remove major build- ups or residues. Check all kitchen drain systems. Unpack smallwares and supplies with Sheriff's Office designee to establish inventory count and condition - identify discrepancies with required needs and arrange to order those needed items. Arrange for equipment demonstration by manufacturers representatives. Ensure all parts and accessories are accounted for. Obtain dates when on-site preparation and actual service are to begin.