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Fort Walton Beach Council agenda — 10-12-2010 Regular — reading text
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the first page of this Agreement and such term of Service shall begin
switched access state -to -state and /or International telecommunications Services
upon installation of Service; provided that if Customer delays installation or is
not ready to receive Services, Cox may begin billing for Services on the date
from Cox, such Services shall be provided pursuant to the terms and conditions Services would have been installed. Cox shall use reasonable efforts to make
contained in Cox Customer Service Agreement which may be found at the Services available by the requested service date. Cox shall not be liable for
www. cox. com/ telephone/ customerservicesaqreement. asp and the terms and
damages resulting from delays in meeting service dates due to construction
conditions at www. coxbusiness. com /products /voice /basicpricing /index. html. delays or reasons beyond its control.
4. PBX Usage. Equipment, and E911 Services Customer is responsible for
ensuring that the Customer Premises Equipment ( CPE) such as a Private Branch
4. Customer Responsibilities Customer is responsible for all internal wiring,
Customer equipment ( e. g. Customer phones, handsets, keystones, etc.),
Exchange ( PBX), provisioned on the Company' s network is protected from
fraudulent or unauthorized access. The Customer is responsible for payment of all installation of hardware and software on Customer equipment, and arranging all
necessary rights of access for Cox including space for cables, conduits, and
charges on their monthly billing statement, including any charges resulting from equipment as necessary for Cox -authorized personnel to install, repair, inspect,
fraudulent or unauthorized access to any CPE. If Customer uses a PBX in
maintain, replace, or remove any and all facilities and Equipment provided by
connection with the Services, Customer is responsible for programming the PBX to Cox.
Customer shall provide a secured space with electrical power, climate
ensure that agencies receiving E911 emergency calls through the PBX will receive control and protection against fire, vandalism, and other casualty for Equipment.
appropriate information about the location of the caller. For certain telephone
Services, an embedded multimedia terminal adapter ( eMTA), an integrated access
Customer shall use the Services in compliance with all applicable laws and
ordinances,
device ( IAD), or an analog terminal adaptor (ATA) will be provided and installed by
as well as applicable leases and other contractual agreements
between Customer and third parties. If Customer engages in a public
Cox at no charge to Customer. Only the eMTA and ATA will have battery performance of any copyrighted material contained in any of the Services, the
backup provided by Cox. Customer is responsible for battery backup for
the IAD. Customer, and not Cox, shall be responsible for obtaining any public performing
In the event of a power outage, your telephone Service using an licenses.
Customer is responsible for ensuring that Customer' s equipment is
eMTA or ATA will continue to operate as usual for up to eight hours with compatible for the Services selected and with the Cox network.
the backup battery provided by Cox. The duration of Service during a
power outage using an IAD will depend on Customer' s battery backup 5. Eauipment Unless otherwise provided herein, Customer agrees that Cox shall
choice. If the eMTA, ATA, or IAD that supplies your telephone Service Is
disconnected or removed and /or the battery is not charged, Service,
retain all rights, title and interest to facilities and equipment installed by Cox,
and Customer shall not create or permit to be created any liens or encumbrances
including access to E911, will not be available. Cox uses your telephone on such equipment. Internal Wiring shall not be considered equipment and shall
Service address to identify your location for E911 Service. To ensure that become the property of Customer upon initiation of Service. Cox shall install
E911 dispatch receives your correct address, the eMTA, ATA and / or IAD equipment necessary. to furnish the video Services to Customer. Customer shall
installed in your business should not be moved. Please notify Cox if you not modify or relocate equipment installed by Cox without Cox' prior written
would like to move or relocate your telephone Service. It can take up to 2 consent,
Customer shall not permit tampering, altering, or repair of the
business days for your new address to be updated.
Equipment by any person other than Cox's authorized personnel. Customer
shall,
at the expiration or termination of this Agreement, return the Cox
5. PIN Access.
The FCC requires business customers to set up and use a Private equipment in good condition, ordinary wear and tear accepted. In the event the
Identification Number ( PIN) when communicating with Cox to obtain certain Equipment is not returned to Cox in good condition, Customer shall be
information about, or to make certain changes to, their telephone account. Use of responsible for the value of such equipment. Cox shall repair any equipment
this PIN may be waived when communicating with an account representative owned by Cox at no charge to Customer provided that damage is not due to the
dedicated to Customer's account. Telephone Service is subject to the Cox privacy negligence of Customer.
If additional equipment, including but not limited to,
policy posted at http: / /www. cox. com /policv/ # Online Privacy Policy. televisions, monitors, computers, circuits, software, or other devices, are
6. Letter of Aoency.
required by Customer to use the Services, Customer shall be responsible for
The Letter of Agency executed in connection with this such equipment.
Agreement shall be valid during the term of this Agreement for all telephone lines
purchased hereunder. Customer may purchase additional telephone lines under
this Agreement for the above location( s) or additional location( s), but at pricing
6. Resale of Service Unless authorized in writing by Cox, Customer may not
resell any portion of the Service to any other party; provided, however,
quoted to Customer by Cox at the time Customer orders such additional telephone
lines. Customer may, with Cox' s prior written consent, resell web hosting for third
parties through the Services.
Customer shall be responsible for any software
r • r TM and content displayed and distributed by Customer or Customer's web hosting
customers, if any.
1. Payment Customer shall pay for all monthly service charges, plus one -time set- 7. Default If Customer fails to comply with any material provision of this
up, installation and /or construction charges. Unless stated otherwise herein,
Agreement or any other agreement with Cox, including, but not limited to failure
monthly charges for Services shall begin upon installation of Service, and
to make payment as specified either in this Agreement or any other Agreement
