Okaloosa County BOCC — March 18, 2014 — reading text

Packet Pg. 684  MINIMUM TRAINING AND EXPERIENCE Bachelor’s degree in Marketing, Business Management, Communications, or closely related field; supplemented by a minimum of three (3) years progressively responsible experience in marketing, promotion, public relations, advertising, social media, and event planning, to include demonstrated creativity and resourcefulness in presentation and promotion; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Tourism industry marketing preferred. Must be proficient in public speaking and comfortable giving presentations. Must be able to interpret and analyze market research. Experience using Microsoft Office suite of programs, Internet Explorer, social media is preferred. Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, In Design and Flash) preferred. Basic knowledge of HTML coding and Hootsuite preferred. Requires a valid driver license. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be able to travel using various modes of transportation; including public transportation and air travel. Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, etc. Must be able to exert 50 to 75 pounds of force occasionally, or 10 to 20 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Physical demands are in excess of sedentary work. Requires full range of body motion, to include bending at the waist, using lower extremities and using back muscles. Requires prolonged periods of sitting and standing. Data Conception: Requires the ability to compare and judge the readily observable, functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of documentation, analysis information, display components and equipment utilized. Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information; includes issuing and receiving assignments and/or directions. Requires the ability to tactfully and effectively interact with the public and with co-workers. Language Ability: Requires ability to read a variety of technical data, policy and procedure manuals, codes, professional journals, etc. in moderately complex terminology. Requires the ability to prepare forms and reports using prescribed formats and adhering to all rules of grammar, spelling, diction and punctuation. Requires the ability to communicate effectively in Standard English. Requires the ability to communicate with a broad array of individuals from various professional backgrounds. Must be able to articulate information to others. Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of technical instructions in written, mathematical or diagrammatic form; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Requires the application of principles of influence systems and synthesis functions. Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively with co-workers, the public and supervisors. Numerical Aptitude: Must be able to add, subtract, multiply and divide; calculate decimals and percentages; compute discount, profit and loss, ratio and proportion; perform statistical calculations. Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information. Motor Coordination: Requires the ability to coordinate hands and eyes accurately in operating modern office equipment and machinery. Manual Dexterity: Must have moderate levels of eye/hand/foot coordination. Color Discrimination: Requires the ability to differentiate between colors and shades of colors. Packet Pg. 685 Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under moderate levels of stress, imposed by frequent deadlines, peak workloads or public contact. Avoids violent behavior and any other type of behavior that could threaten the safety of other employees or the public. Physical Communication: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear). Must be able to hear and understand communications through telephone and radio. Effective: Packet Pg. 686  BOARD OF COUNTY COMMISSIONERS AGENDA REQUEST DATE: March 18, 2014 TO: Honorable Chairman and Members of the Board FROM: Kay Godwin SUBJECT: Approval for New Part-Time Positions in the Tourist Development Department DEPARTMENT: Human Resources BCC DISTRICT: ALL STATEMENT OF ISSUE: Request approval to reclassify one full-time Tourist Information Analyst position (N68: $14.13 - $23.46) to two part-time Research Associate positions (N65: $11.54 - $19.15). Attached is a job description for the requested positions. BACKGROUND: The full-time Tourist Information Analyst position was vacated on February 28, 2014 due to the incumbent's retirement. The department reviewed its internal needs and have requested to reclassify the vacant full-time position to two part-time Research Associate positions. This reclassification would enable the department to more efficiently manage the office and visitors center duties and would provide for additional staffing in the visitors center to allow for more extensive customer service for drive-in visitors. Further, this request will reduce the department's budget approximately $12,700.00 annually. The Human Resources Policy states “The establishment of additional positions not approved through the budget process shall be coordinated through the Human Resources Department and will be accomplished at the discretion of the County Administrator upon approval of the Board.” OPTIONS: Approve/Deny RECOMMENDATIONS: Approve RECOMMENDED BY: APPROVED BY: Ernie Padgett, County Administrator Packet Pg. 687  OKALOOSA COUNTY CLASS DESCRIPTION, 2014 JOB TITLE: RESEARCH ASSOCIATE (PT) TOURIST DEVELOPMENT DEPARTMENT REPORTS TO THE RESEARCH AND DEVELOPMENT MANAGER GENERAL STATEMENT OF JOB Provides public relations, administrative, clerical and data processing support to the Tourist Development Department. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS Responds to inquiries and concerns from the public, providing information and resolution. Maintains multiple databases and spreadsheets for external mail fulfillment and tourist industry use, tourism statistics reports and annual visitors guides databases, daily online events calendar and specials information updates, daily telephone and email/mail inquiries, including administrative and staff requests, as needed. Compiles relevant researched statistics and tourist information in the preparation of records, reports, online and printed brochures, bulk mailings, etc. Maintains daily contact with hotels, motels, condos, attractions, restaurants, and state/local government agencies relevant to tourist statistics. Processes and delivers USPS and internal County mail as needed, including visitors guide mailing databases and spreadsheets for fulfillment. Maintains contact with local businesses and groups for the research and preparation of statistics and tourist information, maintaining a complete inventory of brochures and flyers, ordering new and replacement inventory as needed. Assists with TDD Office Calendar input and management; maintaining scheduled updates. Creates, displays and distributes brochures and similar materials relevant to area events and activities. Welcomes visitors to the center, entering sign-in origin data into fulfillment databases for distribution and providing relevant lodging, dining, events, activities and directions to the public in a friendly and helpful manner. Maintains materials and supplies inventory; ordering supplies and equipment as needed. Organizes, sets up and maintains visitors center information displays onsite and offsite, as needed daily and for special events, as needed. Must be able to meet work schedule and attendance standards. Performs related duties as required. MINIMUM TRAINING AND EXPERIENCE High school diploma or GED; supplemented by two (2) years experience in data processing and/or administrative support functions; or an equivalent combination of training and experience that provides the required knowledge, skills and abilities. Experience with Microsoft Word, Access & Excel, Adobe PhotoShop and Form Design preferred. Packet Pg. 688 Knowledge of postage machine funds posting preferred. Requires a minimum typing speed of 35 wpm. Must be computer literate and possess a valid driver license. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS Physical Requirements: Must be physically able to operate a variety of machines and equipment including computer, office equipment, telephone, facsimile and copier. Must be able to exert 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, and/or a negligible amount constantly to lift, carry, push, pull or otherwise move objects. May require bending, stooping and twisting. Physical demands are essentially those of sedentary work. Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of documentation and equipment utilized. Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information; includes issuing and receiving assignments, instructions and/or directions. Requires the ability to tactfully and effectively interact with the public and with co-workers. Language Ability: Requires ability to read Standard English, as well as basic technical data, policy and procedure manuals, codes, etc. Requires the ability to prepare forms and reports using prescribed formats. Requires the ability to communicate effectively in Standard English. Requires the ability to communicate with a broad array of individuals from various professional backgrounds. Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to interpret a variety of instructions in written and oral form; to make independent