Okaloosa County BOCC — February 28, 2017 — 2 Final Clean Copy Inland (existing Carts) 2-23-17 (with Asset Management Revisions)(signed) — reading text

320.0848 (1)(b), or as otherwise approved by the Contractor, and certifying that no able-bodied person resides in the household. 3.5.7. Procedures for Non-Collection 3.5.7.1. In the event that the Solid Waste placed out for collection does not comply with set out procedures pursuant to this Agreement, Contractor is not required to collect it. If Contractor elects to not collect such materials, a non-collection notice shall be placed on the container or non-conforming materials explaining why collection was not made and Contractor shall notify the County pursuant to Article 8.3. 3.5.7.2. In the event that Program Recyclables are contaminated through commingling with materials that are not a Recyclable, Contractor shall, if practical, collect the Program Recyclables and leave material that is not Recyclable in the recycling Roll Cart along with a non-collection notice explaining why all materials were not collected. However, in the event that the Program Recyclables and materials that are not recyclable are commingled to the extent that they cannot easily be separated by Contractor, or the nature of the non-Recyclables render the entire recycling Roll Cart contaminated, Contractor shall leave all the materials along with a non-collection notice explaining why collection was not made. 3.5.7.3. Contractor shall develop and produce non-collection notices for Solid Waste and Program Recyclables. The design and content of non-collection notices are subject to approval by the County. 3.5.7.4. As further specified in Article 8.3., within one (1) Day of occurrence, Contractor shall electronically notify the Contract Manager regarding all non-collection events. 3.5.8. Hours and Holidays 3.5.8.1. Residential Collection Service shall take place between 7:00 a.m. and 7:00 p.m. Monday through Saturday. 3.5.8.2. In the event normal collection day falls on a Holiday, Contractor will provide make-up collection as directed by the County. 3.5.8.2.1. Solid Waste and Yard Trash: Collection shall be provided on the next regular collection day. 3.5.8.2.2. Recyclables: Collection services shall be one Day after the normally scheduled collection day for the remainder of the week. 3.5.8.2.3. Contractor shall notify all affected customers of the Holiday schedule at least two (2) weeks prior to the Holiday. Page 9 Okaloosa County Solid Waste and Recyclables Collection, Transfer, and Processing/Disposal Agreement (using existing bins) 3.6. Containers 3.6.1. Customer-Provided Containers Contractor shall replace personal containers used for Yard Trash of a Residential Customer within three (3) business days after being notified by the County or customer that Contractor or its employees damaged the customer's container. Contractor shall provide a replacement container (as applicable) that is similar in style, material, quality, and capacity to the customer's original container. Contractor is not responsible for a replacement container if it can satisfactorily prove to the Contract Manager that neither Contractor nor its employees damaged the Customer’s container. Contractor shall also be able to provide and service bear-proof containers. Bear-proof containers will be provided at customer’s expense. 3.6.2. Residential Roll Carts 3.6.2.1. Contractor will utilize existing Roll Carts to provide Solid Waste collection and existing bins for Recyclables collection for all Residential Customers. All Roll Carts must meet the technical specifications provided in Exhibit 5. The standard program-sized containers include a ninety-six (96) gallon cart for Solid Waste and a eighteen (18) gallon bin for Program Recyclables to be issued to each Residential Customer. Contractor shall offer alternatively-sized Roll Carts upon customer request. 3.6.2.2. The County will inform residents of options for repurposing or recycling the recycling bins used prior to the Commencement Date. Recycling options include delivery of recycling bins to the Transfer Stations or placing bins curbside during the first week of carted collection service. If placed curbside, Contractor shall collect and deliver bins to the Transfer Stations for recycling. 3.6.2.3. If a customer generates large quantities of Solid Waste, the customer may request one (1) additional Roll Cart to accommodate the extra materials. There shall be no charge for the delivery on additional Roll Carts for Solid Waste. The fee for collection service on a second Roll Cart is provided in Exhibit 1. 3.6.2.4. Ownership of all Roll Carts and bins provided by the Contractor for Residential Collection Service shall rest with Contractor until expiration or termination of this Agreement, at which point ownership shall rest with the County. 3.6.2.5. Maintenance and repair of all Roll Carts and bins are the sole responsibility of the Contractor. All repair and replacement costs shall be borne by the Contractor. 3.6.2.6. Contractor shall repair or replace a Roll Cart and/or bin within three (3) business days of receiving notice from the County or customer of the need for repair, or if identified unserviceable by Contractor. 3.6.2.7. Roll Carts and bins shall be delivered to new customers within three (3) business days from the date of request with a County-approved new customer information packet attached and protected from inclement weather. 3.7. Designated Facility All Solid Waste, Recyclables, Yard Trash, and Bulk Waste collected by the Contractor pursuant to this Agreement must be delivered to a Designated Facility, unless otherwise approved by the Contract Manager in writing. Contractor may tip all materials collected from Residential Customers within the residential franchise area at no cost to the Contractor. Contractor must pay the commercial tip fee for all Solid Waste collected from customers not included as part of this Agreement. The Designated Facilities are as follows: • Solid Waste and Bulk Waste: North Transfer Station or South Transfer Station • Recyclables: South Transfer Station • Yard Trash: Baker Landfill or Wright Landfill Page 10 Okaloosa County Solid Waste and Recyclables Collection, Transfer, and Processing/Disposal Agreement (using existing bins) 3.8. Additional Responsibilities 3.8.1. Restrictions on Collection of Mixed Loads 3.8.1.1. Contractor shall collect Solid Waste, Yard Trash, Bulk Waste and Recyclables generated in the Service Area pursuant to this Agreement separate from any materials generated outside of the Service Area. 3.8.1.2. Contractor shall collect Solid Waste, Recyclables, and Yard Trash separate from each other unless allowed by written approval of the Contract Manager. 3.8.1.3. Contractor shall not mix or commingle Recyclables with Solid Waste. Contractor shall collect Recyclables from Residential Customers pursuant to this Agreement separate from Recyclables collected from Multi-Family and commercial customers. If Recyclables from Multi-Family or commercial businesses are commingled with Recyclables collected from Residential Customers, the County shall have the exclusive right to either accept or reject the entire load. 3.8.1.4. Contractor shall collect Bulk Waste in a manner that allows separation of White Goods, E-Waste, tires, and other Recyclables, as identified by the County, at the Transfer Stations. 3.8.2. Routes and Schedules 3.8.2.1. Contractor shall not change the scheduled residential collection days unless Contractor receives the Contract Manager’s prior authorization. The Contract Manager’s approval of such changes shall not be unreasonably withheld. In the event of a permanent change in routes or schedules that will alter the day of collection, the Contractor shall notify all affected customers in writing or other manner approved by the Contract Manager not less than two (2) weeks prior to the change. 3.8.3. Manner of Collection 3.8.3.1. All containers and Roll Carts shall be completely emptied and placed back in an upright position at the point where collected. Containers with an unattached lid shall be completely emptied and placed back in an upright or inverted position with the lid set on top, or placed beside the container, at the point where collected. Roll Carts shall be placed with the lid in the closed position. 3.8.3.2. Contractor shall provide all collection services with as little noise and disturbance as possible. 3.8.3.3. No trespassing by Contractor’s employees will be permitted. No Contractor employee shall remove or tamper with any property not placed for collection. 3.8.3.4. All collection vehicles shall remain on the right-hand side of the road when providing collection service and at no time shall collection crews cross to the left-hand side of the road to retrieve containers, Roll Carts, or materials that have been set out for collection. 3.8.3.5. Contractor’s vehicles shall not unduly interfere with vehicular or pedestrian traffic and