Fort Walton Beach Council agenda — 05-22-2007 regular agenda — reading text

a fire consolidation study for the Miami Valley Regional Fire/ EMS Study Committee in Dayton, Ohio. Over 30 cities were included in this comprehensive study. Directed Project Director of a master fire plan for the City of Eau Claire, Wisconsin. an evaluation of the City' s fire and emergency medical services. all Project Director of an EMS department analysis for Burke County, North Carolina. Evaluated EMS service components and completed an analysis that focused on direct service delivery issues. EMS Project Director of an evaluation of alternative service delivery options for fire and services for the Town of Lauderdale by the Sea, Florida. avisory 2- 5 Management; f. group, Inc.  Fort Walton Beach Proposal Management Evaluations (continued) Director of a project that conducted the Law Enforcement and Fire Rescue Fiscal Impact Study for the Village of Wellington, located in Florida. next 20 Project Director on an evaluation of the expected community growth patterns for the were used to support long- term years for the City of Tamarac. The data and analysis recommendations for fire and emergency services provided by the city. r. I Project Director on an evaluation of the expected community growth patterns for the next 20 The data and analysis were used years for the Bonita Springs Fire Control and Rescue District. to support long- term recommendations for fire and emergency services provided by the Fire District. Project Director on a study for Georgetown County, South Carolina, to develop a master plan I~ for Emergency Medical Services and Fire Services for the fast- growing Charleston area County government. Team Member for the support services team on a performance review of the Lee County Sheriff's Office in Ft. Myers, Florida. Evaluated all aspects of the Sheriff' s Office operations and administration. l" Project Director on an Emergency Medical Services Master Plan in Florence, South Carolina. The purpose of the study was to establish a long- term master plan for services, with consideration for staffing, efficiency, service levels, and station locations using a critical path software program. Project Director for a fire department services study in Jacksonville, North Carolina. Prepared departmental evaluation for the primary city adjacent to Camp LeJeune, North Carolina. Project Manager of a police, fire, and EMS evaluation for the City of St. Cloud, Florida. r. Project Manager for a fire department study for the City of Columbia, South Carolina. Project Director on a consolidation evaluation in South Haven, Michigan. Directed an analysis of the feasibility of consolidation of the fire and EMS services for several communities in the state of Michigan. r"" .~ organizational evaluation for the Durham, North Carolina, Police i Team Leader for an of major police Department. Participated in productivity and organizational evaluation department, with a focus on staff services, internal affairs, and community policing. Project Director of an EMS department analysis for Brunswick County, North Carolina. Project Director of a vehicle utilization audit for the Pinellas County Sheriff' Department, s Florida. 2- 6 Management. lld' Visory group, Inc.  Fort Walton Beach Proposal Management Evaluations (continued) Team Member on a comprehensive management study of the California Commission on Teacher Credentialing' s organizational structure and credential processing protocols. Team Member of a performance audit of the North Carolina Department of Transportation, conducted for the Office of the State Auditor. I Project Director of a staffing and budget analysis for the Flagler County Sheriff's Department, Florida. Directed a review of the required level of staffing in patrol, investigations, detention, and administration. L Project Director of a Fire and Emergency Medical Service Master Plan for the City of Grand Junction, Colorado. Reviewed all areas, including long- term planning, service level indicators, and annexation policies. r~ Project Director of a fire and emergency medical services study for the Kennedy Space Center, Florida. Managed the project for the Center' s emergency services provider, EG& G, in an L evaluation of the Fire, EMS, and Astronaut Rescue services. Project Director of a Police Department study for the City of Eustis, Florida. L Project Manager of a Fire and Rescue Protection study for the City of Lufkin, Texas. Prepared a complete master plan review of fire and emergency services. L Project Director of a Police Department study for the City of Eastlake, Ohio. Directed an overall review of the City' s police staffing, operations, facilities, management, community relations, and communications within the municipal government. l Project Director of a Fire and Rescue Services study for Peters Township, Pennsylvania. One of the critical issues was the independent provision of EMS services by a wholly volunteer organization. I- for the Project Director of a Fire and Emergency Medical Services study of selected positions City of Milwaukee, Wisconsin, to establish whether there was substantial equivalency in the f- work being completed by key management/supervisory positions. 1- l~ MDfi; : Management; 4tfvisory qroup, Inc. 2- 7 Fort Walton Beach Proposal w. DENNIS MERBACK SENIOR CONSULTANT MANAGEMENT ADVISORY GROUP, INC. EDUCATION B. S. in Engineering from the University of Utah Graduate work towards an MBA at UCLA Advanced Management Program of Harvard University. RANGE OF EXPERIENCE Mr. Merback is Management Consultant ( CMC) with 35 years consulting a Certified experience, specializing operations management, staffing and productivity improvement in services for local and state government agencies. He has conducted numerous productivity improvement and cost control programs, management audits, diagnostic reviews, organizational analyses, and program/ operations improvement projects. Mr. Merback' s experience encompasses nearly all major governmental programmatic and functional areas. He has also performed similar services for over 50 private sector companies. Mr. Merback began his consulting career with Arthur Young & Company ( now Ernst & Young) where he became Partner- in- Charge of operations management consulting for the Southeast Region. He subsequently served as Director of Operations for the East Region of A.T. Kearney, Inc. and as a Partner with MGT of America. He also had his own Atlanta- based consulting firm for more than 10 years. PROFESSIONAL AND BUSINESS HISTORY His extensive project experience includes: Project Director for a comprehensive management and organization study for the City of North Port, Florida. The study included analysis of the organization, administration and operations of all city departments and units, including Public Works, with recommendations for improvements in customer service, delivery effectiveness, and operational efficiency. A job classification study and management salary survey were also conducted. Partner- in- Charge of a management and operations audit of all major county functions for Collier County, Florida. Project Director of a performance review of the Lee County Sheriff' s Office in Ft. Myers, Florida. Evaluated all aspects of the Sheriff's Office operations and administration. The project team s Office, reported to a joint oversight committee composed of representatives from the Sheriff' Lee County, Florida's Office of the Auditor General, Florida' s Office of Program Policy and Governmental Accountability, and the Joint Legislative Auditing Committee. 2- 8 Management)' ltfvisory group, Inc.  Fort Walton Beach Proposal Management Evaluations (continued) Project Manager for a study of the Sacramento, California Police Department's management and operational information systems and reports. Determined their information needs and developed a conceptual information system design and implementation plan. Partner- in- Charge of an extensive management and operations review of the maintenance and construction operations of the Atlanta, Georgia Water Bureau. Directed a team of consultants and City employees in a subsequent productivity improvement program that included implementation of over 100 recommendations with $ 3. 8 million potential savings as well as design and preparation for acquisition of a computerized Maintenance Management System. Partner- in- Charge for an analysis of the management