Okaloosa County BOCC — July 28, 2015 — 5-3 Appilications & Administration-done — reading text

BOARD OF COUNTY COMMISSIONERS OKALOOSA COUNTY, FLORIDA SERVICE AREA: GENERAL GOVERNMENT DEPARTMENT/PROGRAM: INFORMATION SYSTEMS/APPLICATIONS & ADMINISTRATION PROGRAM DESCRIPTION: The mission of the Information Systems Department is to create and maintain an information infrastructure that emphasizes data sharing among departments and integrated County computing and network resources as a single enterprise. the Applications Division is the link between the business requirements and technology solutions for application system needs. REVENUE: Information Systems is funded within the General Fund. Supporting revenue of the General Fund are ad valorem taxes, state shared revenue, licenses, permits, charges for services, interest, other miscellaneous revenue and transfers from other funds. MAJOR ACCOMPLISHMENTS LAST YEAR: Ø Iseries400/Users: Installed AVR 11.0 Windows Deployment Runtime Modules on Clients desktops to aid in the running of the Human Resources .Net Windows Application. Ø Risk Management: Provided Software Support by making modifications to the “Risk/Manager’ Application, to convert from Symetra to Standard Insurance products. Also added additional features to allow the Benefits Specialist maintain and track Employee’s Benefit Inquiries. Ø Facility Maintenance: Continuing the process of the building and design of forms that make up the user interface and writing and testing the code behind for the Work Order System that interfaces with the existing Project Control system, using the Uniform Building Identification Module. Ø Re-design of the County website to allow the site to be more accessible. Also lets the departments modify their web pages and let them take ownership of them. Ø There are more than 1,500 phones utilized by the Constitutional Offices. The Applications Division maintains the Voice Over Internet Protocol (VoIP) phone network for the BCC employees as well as for the Supervisor of Elections, Tax Collector, Property Appraiser, Clerk of Courts and Sheriff’s Offices. The Sheriff conversion is nearly complete and will save the County $42,000 a year Ø Assisted the General Contractor in designing and installing the VoIP system in the new Shalimar Administration Building. Ø Issue, update and troubleshoot cell phones for County employees. Billing issues are corrected and monthly usage reports are reviewed to keep costs down. PROGRAM GOAL: The purpose of the Information Systems Department is to provide and maintain an organized, shared information infrastructure that enables the County to share data, services, and reduce duplication of effort. The management of technology and data in a coherent, organized County-wide effort is necessary to insure limited money, resources, and time are wisely allocated and efficiently utilized to provide effective, efficient government in Okaloosa County. KEY OBJECTIVES: 1. Continue to evaluate and leverage more effective and efficient technologies. 2. Monitor and assess future needs for enhanced data management capability through use of computerized information systems. 3. Ensure budgetary, personnel and purchasing functions comply with County policies and procedures. 4. Provide effective and thorough review of all annual department goals. 5. Provide effective response to County Administrator and County Commission needs and requests. PERFORMANCE MEASURES: Actual Estimated Adopted Performance Measures FY13/14 FY14/15 FY15/16 Full Time Personnel (inc. Director & Exec. Assistant) 5 5 5 Input Total Operating expenditures 551,471 583,344 539,733 Work Orders for BCC Departments/Constitutional Offices 1,987 2,117 2,237 Voice over Internet Protocol (VoIP) Phone Installations 53 130 41 Output County Web page hits 2,013,153 2,379,772 1,260,908 Library Co-Op Web page hits 262,894 194,792 Ratio of Work Orders to Staff 662 706 744 Efficiency Effectiveness Percentage of Phone Service Availability 99.5 99 99 Percentage of Full Web Availability 98.9 99.1 99.2 Percentage of iSeries (AS/400) Server Availability 99.4 99 99.5 HISTORICAL STAFFING SUMMARY: Category FY13 FY14 FY15 FY16 Full-time Administrative & Support 1 1 1 1 Full-time Management & Professional 4 4 4 4 Total 5 5 5 5 EXPENDITURES: Expenditures Budget FY13 FY14 FY15 FY16 FY15/FY16 Increase/ Category Actual Actual Original Approved +/- Decrease Personnel Services $407,757 $415,387 $429,732 $442,514 $12,782 3.0% Operating Expenses $131,077 $122,849 $153,612 $109,072 -$44,540 -29.0% Capital Outlay $0 $0 $0 $4,000 $4,000 0% Debt Service $0 $0 $0 $0 $0 0% Grants & Aids $0 $0 $0 $0 $0 0% Other Uses $0 $0 $0 $0 $0 0% Total $538,834 $538,236 $583,344 $555,586 -$27,758 -4.8% ACCOUNTS: FY14 FY15 FY16 FY15/FY16 Increase/ Code Category Approved Approved Proposed +/- Decrease 10 SALARIES & WAGES $326,681 $329,118 $332,405 $3,287 1.0% Employee pay increases 20 BENEFITS $96,307 $100,614 $110,109 $9,495 9.4% Increase due to all employees on County Health Insurance 31 PROFESSIONAL SERVICES $2,500 $25,000 $20,000 -$5,000 -20.0% Web design and consulting 40 TRAVEL & PER DIEM $3,500 $3,500 $3,500 $0 0% 41 COMMUNICATIONS SERVICES $29,700 $29,700 $29,500 -$200 -.07% 44 RENTS & LEASES $45,223 $46,057 $0 -$46,057 -100.0% Rent savings from relocation to Shalimar Administrative Building 45 RISK MANAGEMENT ALLOCATION $4,637 $5,189 $8,260 3,071 59.2% Property Insurance reallocation 46 REPAIR & MAINTENANCE $42,668 $43,310 $45,532 $2,222 5.1% Technical support for IQM2, WebQA 49 MISCELLANEOUS CHARGES $0 $0 $950 $950 0% 51 OFFICE SUPPLIES $200 $400 $600 $200 50.0% 52 OPERATING SUPPLIES $0 $396 $670 $274 69.2% 54 BOOKS/PUBS/SUBS & MEMBERSHIPS $55 $60 $60 $0 0% 60 CAPITAL OUTLAY $0 $0 $4,000 $4,000 0% Replacement copier TOTAL $551,471 $583,344 $555,586 -$27,758 -4.8%