Okaloosa County BOCC — February 18, 2014 — Insituform Technologies 14-14 — reading text

in new product and technical installation development. Experts are available to assist operations units in developing specialized solutions to particular client needs for underground piping system analysis and reconstruction. INSITUFORM maintains a centralized design team at the world headquarters in St. Louis, Missouri with responsibility for ensuring that service conditions are met by products in each application. When necessary, special industrial design considerations and constraints such as corrosion, abrasion, unusual loading, pressure, temperature, etc. are fully included in specific application designs. INSITUFORM has assigned technical market managers to specific segments who have intimate knowledge of process and facility operations and are able to provide advice and field technical assistance in special applications as may be required to meet critical or unusual client needs. By nature, field applications of pipeline service, assessment and reconstruction activities are highly regionalized. In the United States, INSITUFORM meets the needs of local municipal, industrial and military clients for responsive service by deploying personnel at strategic locations to minimize the cost and burden to clients of extensive mobilization. As an integrated company, sharing of expert personnel and specialized equipment between locations in response to client and project needs is part of normal operations. « QUALITY ASSURANCE A strategy goal of Insituform Technology is operational excellence. This goal of quality assurance is being achieved on two fronts. Best Practices Program: First, INSITUFORM has completed its long-term goal of merging all licensees throughout the United States and solidifying relationships with worldwide subsidiaries and affiliates. Achieving uniform high standards of quality across all operating units is essential to ensure long-term service to client needs. In doing so, INSITUFORM has developed comprehensive bench-marking studies to identify the “Best Practices” of the most efficient and best quality manufacturing and installation procedures for each product line, and can therefore share these best practices with INSITUFORM’s regional offices, subsidiaries, and licensees throughout the world. INSITUFORM believes that the only way to guarantee quality is to integrate product development, manufacturing and installation under a best practices program, coupled with ISO 9001 Quality Management Programs. ISO 9001 Quality Assurance Program: INSITUFORM’s second long-term goal is to maintain ISO 9001 quality certification for its manufacturing facilities. This certification process was completed in 1995. ISO certification is not only consistent with the goal of achieving operational excellence for the municipal market, it is an essential requirement for the industrial market, where ISO certification has become an increasingly greater requirement for acceptance as a qualified supplier. Quality Assurance Inspection Program and Training: A pilot program for the detection and recording of internal non- conformance was established. Persons were selected and trained for conducting internal auditing, probably the most important aspect of ISO because it provides ongoing self-evaluation of the effectiveness of the quality system. Every member of the organization is familiar with, and fully committed to the company’s “Quality Policy” and non-conformance identification program. Internal Audit Findings: Predetermined elements of the quality system are audited each month, and at year’s end every ISO 9001 requirement will have been reviewed at least once. Findings are reported to the manager responsible for the appropriate department for resolution. Management Review and Client Review: At least twice a year, Managers meet to review and assess the quality system as a whole. Quality objectives are evaluated and amended or increased as appropriate. Resource needs are identified and action plans formulated. Once a project is completed, the client receives a Customer Survey form. This comprehensive form is INSITUFORM’s report card which identifies project success, as well as areas where improvement is suggested. INSITUFORM The rehabilitation processes offered by Insituform were developed to provide a means of reconstructing existing pipe, conduit or passageways without extensive excavation. Some typical applications include: 1. Halting settlement by stopping the infiltration of soil and bedding material which often accompanies groundwater infiltration and can cause soil voids and shifting ground in gravity pipelines. 2. Eliminating infiltration of groundwater through joints, breaks and missing sections of gravity pipeline. 3. Increasing the capacity of existing pipelines by smoothing the interior surface and providing smooth transitions over joints and protrusions. 4. Reducing maintenance and increasing capacity by reducing deposits and eliminating root intrusions into gravity pipelines. 5. Protecting the pipe from attack by corrosive chemical effluent and vapors. 6. Eliminating the exfiltration of pollutants and chemicals into surrounding groundwater aquifers through joints and cracks in pipelines. 7. Strengthening the existing pipe by the installation of a tight fitting Insituform® CIPP within the old, thereby bridging joints, cracks and disconnected pipes into a single continuous conduit. ry Briefly, here are just a few of the benefits realized from the reconstruction of pipelines using the Insituform® cured-in-place pipe (CIPP) process: Virtually eliminates excavation problems - Depending on the type of pipe or passageway to be reconstructed (sewers, drains, or conduits), excavation can virtually be eliminated. Existing access (sewer manholes) is usually sufficient. Side connections can generally be 'reinstated' by cutting out from within. Bends can be negotiated. Restores full size capacity, reduces maintenance - These tight-fitting pipes are continuous over pipe joints, openings and faults, and the capacity is nearly always increased. The smoothness also reduces deposits because there are no places for deposits to form, thereby reducing maintenance. Builds corrosion-resistant pipe, resists chemical attack - In the case of the Insituform process, various thermosetting resins can be selected to resist the corrosive effects of the effluent. Builds a continuous pipe - (a new pipe within the old) - Insituform® CIpP bridges breaks and missing sections of pipe eliminating infiltration, exfiltration or loss of product in pressure pipes. Insituform fits tightly and bridges disconnected pipes into a single continuous pipe. Reconstructs unusually shaped pipes without loss of capacity - Elliptical, egg-shaped, flat bottom horseshoe or rectangular conduits can be reinstated to their existing shape by the tight fitting Insituform process. Accomplishes these things in sizes from 6- to 96-inches in diameter — Insituform® cIpp has been constructed in these sizes and may be applicable to those beyond. Solves difficult jobs - in addition to negotiating bends, it is possible to reconstruct remote sections inaccessible to wheeled vehicles (e.g. inside building) with the Insituform process. In addition to being installed without excavation, Insituform® CIPP has been installed where access to only one end is feasible (vertical wells). Also, it is possible to reconstruct pipelines with reducers or only a portion of a pipeline. Solves stringent time restraints - Preparation time is reduced by eliminating street openings and risk of damage to other utilities. Insituform® CIPP can generally be installed and completed in less on-the-job time than traditional open cut construction methods. Offers more convenience to commerce and public - Little inconvenience is caused to the public, commercial business or existing utility operations because excavations are generally eliminated. Little work space is needed for installation. This alone means fewer restrictions on access to property and shops and greater assurance of safety. Longevity - For normal applications, such as gravity sewers, the service life of Insituform® CIPP can be expected to approach fifty years. Service life of Insituform® CIPP is a function of the temperature, pressure, velocity, and chemical and abrasive properties of the materials being carried. Custom-Engineered — Insituform® tubes are custom-engineered to optimize total life performance using time-proven formulas. These take into account requirements for diameter, length, condition of pipe, flow rates, temperature, pressure and corrosiveness of the materials being carried. INSITUFORM, STANDARD INSTALLATION PROCESS The standard Insituform® process has been used throughout the world for the rehabilitation of over 20,000 miles, of pipe ranging in size from 6” to 96”. The process uses a resin-impregnated, flexible felt tube which is installed into and through an existing pipe using water or air pressure. While the liner is held tightly against the host pipe, hot water or steam is circulated through a heat exchanger to cure the thermostat resin. The flexible resin tube can accommodate various pipe shapes — round, square, rectangular, oval or arched. The Insituform® tube can negotiate bends, elbows, missing sections, offset joints, misalignment and steep slopes. Standard applications include process and sanitary sewer, storm drains, process lines, slurry lines, force mains and siphons. Resin systems used include polyester, vinyl ester and epoxy, designed to meet service requirements. installation lengths typically range from 250 feet to over 2,500 feet, depending on pipe size and condition. Service laterals are re-opened internally using robotic cutters. a Eg Insituforny Worldwide Pipeline 17999 Edison Avenue Tel: — 636,530,8000 An Aegion- C , Rehabilitation Chesterfield, MO 63005 Fax: 636.530.8744 "Aegon: Company www. insituform.com CERTIFICATE OF COMPLIANCE Date: June 17, 2013 Re: INSTALLER CERTIFICATION To Whom It May Concern This letter shall serve to certify that Insituform Technologies, LLC is authorized to install Insituform products supplied by Insituform Technologies, LLC Please contact us directly with any questions you may have. Sincerely, INSITUFORM TECHNOLOGIES, LLC ‘ Eugene Zaltsman Sr. Apglications Engineer ad Y Insi tu for, mn J Worldwide Pipeline 17999 Edison Avenue Tel: 636.530.8000 An Aegion’ C , Rehabilitation Chesterfield, MO 63005 Fax: 636.530.8744 "1 Aegion* Company www.insituform.com CERTIFICATE OF COMPLIANCE Date: June 17, 2013 Re: INSITUFORM TUBE MANUFACTURING To Whom It May Concern This letter certifies that the Insituform tube for the above referenced project is manufactured in the United States of America by Insituform Technologies, LLC and meets all relevant specifications for a cured-in-place pipe product! ASTM D 5813, ASTM F 1216, and ASTM F 1743. The Insituform tube has been manufactured in USA since 1981. In addition, the quality system used by Insituform Technologies, LLC is ISO 9001 certified. Please contact us directly with any questions you may have. Sincerely, INSITUFORM TECHNOLOGIES, LLC Eugene Zaltsman Sr. Appligations Engineer Certification Awarded To INSITUFORM TECHNOLOGIES, LLC HQ - 17988 EDISON AVE, CHESTERFIELD, MO, 63005 USA SEE APPENDIX PAGE FOR ADDITIONAL CERTIFIED LOCATIONS Bureau Veritas Certification North America, Inc. certifies that the Management system of the above organization has been audited and found to be in accordance with the requirements of the management system standards and scope of supply detailed below STANDARDS ISO 9001:2008 SCOPE OF SUPPLY DESIGN, DEVELOPMENT, MANUFACTURING AND INSTALLATION OF PRODUCTS FOR THE REHABILITATION OF PIPELINES USING TRENCHLESS TECHNOLOGY. Original Approval Date: 24 November 1995 Subject to the continued satisfactory operation of the Organization’s Management System, this certificate will remain valid until: 8 March 2014