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Okaloosa County BOCC — May 20, 2014 — State of Florida Department of Revenue Standard Contract CST46 — reading text

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Systems such as FLORIDA, CAMS and Suntax b. Alist of contractor and agent staff needing access, whether containing one name or more, shall: » Be provided in writing to the Department Contract Manager, e Contain name, role, telephone number, E-mail address, work location, access desired, justification, and the effective date of the desired access for each person listed; and » Be provided at least five (5) business days in advance of the need for access. c. Upon receipt of the list, the Department Contract Manager will determine the appropriateness of each access request and work with the Contractor to obtain the appropriate accesses. d, Contractor and agent staff may be required to sigh Department or other agency security forms to gain access. Additionally, staff may be required to view security videos, take on-line or instructor-led training, and review Department policies. e. Until access Is formally granted and written confirmation is provided to the Contractor by the Department Contract Manager, Contractor and agent staff are prohibited from accessing any Department information resources or facilities without Department staff supervision. f. Contractor or agent staff must not share user names, passwords, or security devices for access to Department information resources or facilities. The Department will terminate the staff's authorized access and may initiate other contractual remedies if sharing occurs. 2, Changing and Terminating Access Template Revised 2/3/2014 q Contract Number CST46 a. For Contractor and agent staff having specific authorized access to Department information resources and facilities, the Contractor must notify the Department Contract Manager, in writing, no less than five (5) business days in advance of any one of the following changes: e Separation, » Termination, « Reassignment to another project, or » Change in the type of access required. b. Notification shall include name, role, telephone number, E-mail address, nature of the change and effective date of change. Changes to access type must also include a justification for the change. c. Changes to the type and frequency of the access may require contractor and agent staff to sign new or amended Department or other agency security forms, to view security videos or to review Department policies. d. For separated, terminated or reassigned staff, the Contractor is responsible for completing and submitting the following to the Department Contract Manager on or before the effective date of the change: » retuming all security identification and access devices; and * obtaining written acknowledgement stating they understand they remain subject to the confidentiality provisions of this contract, specifically but not limited to, Section LH. 3. Access Update a. The Contractor shail provide to Department Contract Manager on a monthly basis, an updated list of contractor and agent staff having been granted access to Department information resources and facilities. b. Additionally, the Department may request the Contractor to provide an updated list of persons having access to Department information resources or facilities, This list shall be provided within two (2) business days of request. The list shall contain at a minimum, name, role, telephone number, E-mail address, work location, accesses and the date each access was granted. li. THE DEPARTMENT AGREES: A. Contract Amount To pay for contracted commodities and services according to the terms and conditions of this contract in an arnount not to exceed $N/A RATE AGREEMENT, subject to the availability of funds. Any costs or services paid for under any other contract or frora any other source are not eligible for payment under this coniract. B. Contract Payment That pursuant fo section 215.422, F.S., the Department has five (5) working days to inspect and approve goods and services, unless the bid specifications, purchase order, or this contract specify otherwise. With the exception of payments to health care contractors for hospital, medical, or other health care services, if payment is not available within forty (40) days, measured from the latter of the date a properly completed invoice is received by the Department or the goods or services are received, inspected, and approved, a separate interest penalty set by the Chief Financial Officer pursuant to section 55.03, F.S., will be due and payable in addition to the invoice amount. Payments to health care contractors for hospital, medical, or other health care services, shall be made not more than thirty- five (35) days from the date eligibility for payment is determined. Financial penalties will be calculated at the daily interest rate of .03333%. Invoices returned to a contractor due to preparation errors will result in a non-interest bearing payment delay. Interest penalties less than one (1) dollar will not be paid unless the contractor requests payment. Cc. Vendor Ombudsman That a Vendor Ombudsman has been established within the Department of Financial Services. The duties of this office are found in subsection 215.422 (7), F.S., which include disseminating information relative to the prompt payment of this state and assisting vendors in receiving their payments In a timely manner from a state agency. The Vendor Ombudsman may be contacted at (850) 410-9724. An automated payment history line (850) 413-7269 is available for payment histary and pending payment information. I. THE CONTRACTOR AND DEPARTMENT MUTUALLY AGREE: Template Revised 2/3/2014 8 Contract Number CST46 A. Effective and Ending Dates That this contract shall begin on 7/4/2014, or on the date on which the contract has been signed by the last party required to sign it, whichever is later. It shall end at midnight, Eastern Time, on 6/30/2017. The State of Florida's performance and obligation to pay under this contract is contingent upon an annual appropriation by the Legislature. B. Contract Renewal That in accordance with Florida Statutes and upon mutual agreement, the Department and the contractor may renew the contract, in whole or in part, for a period that may not exceed three (3) years or the term of the contract, whichever period is longer. The renewal may be divided into increments, may be for a complete term, or any combination thereof. Any renewal shall specify the renewal price, as set forth in the solicitation response. The renewal must be in writing and signed by both parties, and is contingent upon satisfactory performance evaluations and subject to availability of funds for this contract. For this contract, there shall be five (5) one (1) year optional renewal periods. C. Corrective Action Plan 1. That should the Department identify any deficiency based on contract requirements, which the Depariment, in its sole discretion, deems to be of significant magnitude, the Department may notify the contractor of the deficiency and of the need to submit a corrective action plan (CAP). 2. That upon such notification, the contractor shall submit a formal written CAP within ten (10) business days of the date of the letter from the Department requiring submission of a CAP. The CAP shail be sent to the Contract Manager for review approval determination. 3. That the Department shall notify the coniractor in writing of the acceptance or unacceptability of the CAP within ten (10) business days of receipt of the CAP. If the CAP is unacceptable, the Department shall provide a written statement identifying in reasonable detail, why the Department believes the CAP will not result in correction of the cited deficiencies. The contractor shall have ten (10) business days from receipt of the rejection letter to submit a revised CAP or letter of explanation. 4. That upon acceptance of the CAP, the contractor shall have, at the discretion of the Depariment, up to sixty (60) calendar days to implement and successfully complete the agréed upon CAP. Acceptance of the CAP by the Department does not guarantee the implementation will result in elimination of future deficiencies. 5. That the CAP will remain in effect until all deficiencies are corrected. Updates on the status of the plan will be required as determined by the Department's contract manager. 6. That the contractor's failure to respond to a request for a corrective action plan or failure to meet the corrective action plan may result in termination of the contract, pursuant to the termination provisions set forth in this contract. The Department reserves the right to exercise other remedies as permitted by law. D Termination That this contract may be terminated by the Department without cause upon no less than thirty (30) calendar days notice in writing to the other party unless a shorter time is mutually agreed upon in writing. 2. In the event funds for payment pursuant to this contract become unavailable, the Department may terminate this contract upon no less than twenty-four (24) hours notice in writing to the contractor. The Department shall be the final authority as to the availability and adequacy of funds. In the event of termination of this contract, the contractor will be compensated fer any work satisfactorily completed. 3. That this contract may be terminated for the contractor's non-performance upon no less than twenty-four (24) hours notice in writing to the contractor. If applicable, the Department may employ the default provisions in Rule 60A-1.006(3), F.A.C, Waiver of breach of any provisions of this contract shall not be deemed to be a waiver of any other breach and shall not be construed to be a modification of the terms and conditions of this contract. The provisions herein do not limit the Department's tight to remedies at law or in equity. 4. That failure to have performed any contractual obligations with the Department in a manner satisfactory to the Department will be a sufficient cause for termination. To be terminated as a contractor under this provision, the contractor must have: (1) previously failed to satisfactorily perform in a contract with the Department, been notified by the Department of ithe unsatisfactory performance, and failed to correct the unsatisfactory performance to the satisfaction of the Department; or (2) had a contract terminated by the Department for cause. 5. That written notice of termination shall be delivered by U.S. Postal Service or any expedited delivery service that provides verification of delivery or by hand delivery to the contract manager or the representative of the contractor responsible for administration of the program as appropriate, — E. Renegotiations or Modifications That modifications of provisions of this contract shall be valid only when they have been reduced to writing and duly signed by both parties. The rate of payment and the total dollar amount may be adjusted retroactively to reflect price = Template Revised 2/3/2014 9 2 F. Contract Number CST46 lavel Increases and changes In the rate of payment when these have been established through the appropriations process and subsequently identified in the Department's operating budget. That the partles agree to renegotlate this contract if federal and/or state revisions of any applicable laws, or regulations make changes in this contract necessary. Notice That any notice, that ls required under this contract shall be in writing, and sent by U.S. Postal Service or any expedited delivery service that provides verification of delivery or by hand delivery. Said notice shall be sent by the Department to the representative of the contractor responsible for administration of the program, at the designated addreas Indicated In IIL.G.3 and by the contractor, to the Department's Contract Manager indicated in 11.6.4. G. Offictal Payee and Representatives (Names, Emall and Street Addresses, and Telephone Numbers): 1. The contracter nama, as shown on page 1 of this contract, and mailing address of the official payee

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