Fort Walton Beach Council agenda — 03-13-2007 regular agenda — reading text

list of objectives was ig~;.;,:; develoP,mP~ "'; As a result of that inpu( m~ j~~! @ced Scorilj( ~~( j was developed. The Salanced Scorecard ( BSC) is a strat~giciH~ Q~ g,~( I1ent cdh~ Rt first developed by Dr. Robert Kaplan & David Norton. The;'~~ lanc~d;I$~!? f~ cardW' ~~} developed after recognizing the fact that on.! in~ y, measuring fiQi!pc:ialpQ~ ifgptors;' did not give management a good view okQl~Wmt~~: 9usinesS::~~9;H~ 9Hlg. fHills.! a number of other perspectives, apart fromJtl~ fihanCla\; R~ rspectiv~W~ re needed to get a more ' balanced' view of the i;' i. whole b1J~' t'I~ ss. : i. gi, With the; pf theJ~~im~ I,p,' ored~ t~.concePt, businesses and organizations l~MR~(; t~~ can br~ akdown' Qi~ j~I);~ ti'i:lsfrategY; itxtqf9tiOns and indicators. The Balanced Scorecard i{ P.rqvi~~~ feedl5a:q~\,6n how thei:) us, t:fess is doing, in all areas and levels of the i.' i;."," Btjslne' S'~ 1.:.(. i.. ,;,;;, ff~;~:!;;:: Uii ff1N{;;,. ';;:;>~:;; I' wm:: Kaplan andN~&9n d~~ Ct!R@ why the Salanced Scorecard is innovative: j1,;.." The balanceCJi1! p~ coreca. r(J' retains traditional financial measures. But financial i[;: m~ asures tell f~~ story of past events, an c'( adequate story for industrial age f(jiJRanies for wfffqr investments in long- term capabilities and customer relationships wer~iitlOt critcai/ fdf ' success. These financial measures are inadequate, however, for guidiff~AWJd.; eiiYuating the journey that information age companies must make to f), W~;;:' ivalue through investment in customers, suppliers, employees, create' riJJt;. processes;I; f~ chnology, and innovation. " The Balanced Scorecard can be adapted to use different perspectives, or focus areas. These may have different names in different types of organizations, some organizations may have more and some may have fewer, these were the ones used by the City of Fort Walton Beach: Financial Focus - Community and Organizational Financial Health and Viability Customer Focus - High Quality Services - Community Confidence and Trust 8 Process Focus - Effective and Efficient Government Renewal & Development Focus - Community Quality - Maintain and Enhance Infrastructure BALANCED SCORECARD 9  l~1k~:" 0-;' 0;;;:; Implementaiton 0;'::,;;;' Following the City Council' s strategic Planl}jn~, rkshoP, staff ~~~ h.Dr.Herb Marlowe tW~ Wj~ to develop an implementation plan to imp!~h) ent these strategic plano6i~GJives. This implementation plan identifies the': Product~~ i~ d W~~~ major as:~ i~~ ed tasks, the 8tput, backup project manag~[~, target completion dates. project manager and f~~~ r~ Staff will use this implemet11~~i9rbplan to estci'giiWD.:Nork plan goals for their respective departments. A periodic sta~l.!~' upp~t~>will be prQv!g~ d to Council regarding progress ined iny~~,g006 Strategic Plan. towards achieving the goals art~!'9bje'8tIV~~'!?I;l~! iT:;, ' ;~;~;;): ,;;;: <;;;:~~:> Effective and Efficieri~Go" emmeMb",:';';' ";":,:;;:;" E: f:, ;:" .<;? <:;: ;~~\ j~ mH1~H/' Activity: Increa~~,;~bbrdinatiqn!'~ ith B6' t~s/Committees Product: 1) R~~ 41tlr;Agend~ j~; ".> ",,' '.'-!, rn Q~: Man~ 2) Mem8~ r<:> gerJg;~ QArd$lCom ites on adding a regular slot and an U~, a of wh~ t'~he"report to c6uncil[$hould include: iF; :':'i" ;,,;m:i9, st yeam~:gctivities mIH{' "".' , F.,,' y . " Tfji~.year'$j~ gtiyities HdW':~~p CitY~~! lcil help/ assist your com ite /board m':,. · 3) Develop'~ mittee' Ahnual Report schedule - every committee once a year m~ Lead: ";:,..;; 1;,City Manager~G!~y Clerk 1'~ i~;~ ttor~ W Team:;;;: mmI 1i9'~ J ' ~ ; Oate: Memo to Chair by end February; schedule by end February Target: Cdrnp!~ to residents within FL Activity: Expand Police Vehicle Take Home Policy Product: Report on impact and costs Lead: Police Chief Team: Police Chief/ Public Works Director Target: Completion Date: April Workshop 10 Activity: Continue balanced approach of CRA investments with two way discussion between CRA board and Council Product: Workshop: Review expenditures Review Plan and budget implications Lead: Finance Director Team: CDS Director Target: Completion Date: April Activity: Examine City Hall Relocation Product: Workshop including issues and alternatives, government Lead: PW Director C,,__ Team: Fire Chief Target: Completion Date: June workshop WUU< Activity: Examine Housing subsidy for ci~ I~ I.~~'~ within the Product: fJ:1~ see;~~,;'~ Report on what other ciY~ r:.re~doing - etersburg program as an example Lead: Finance Director". .,. '- .:!!>. i~~'; ~ ~.: ~, Team: Budget/Grants Manager ': p. "' 1'1':; "'; 0 1:J/~ Target: Completion Q.ft\~:,f\Jovembe~':; lh. : E~ j:n:i~~~ hH : ; Nm;'; l:~:::> /;;i~H!: ;~;; k:;:jH;;