Okaloosa County BOCC — November 4, 2012 — Survey 1-1-1 Pilot Survey Results[1]

Board of County Commissioners State of Florida Annotated Residential Recycling Survey 2,234 Surveys Mailed, 447 qualified surveys received 16 Surveys were disqualified for no name and/or no address 20% of the Piloted Area Responded 1) During the pilot, what day is your garbage, yard waste, and recycling collected? 279 Monday 162 Thursday 6 No Response 2) Prior to the pilot, how often did you usually set out the following items for collection? Garbage Cart: (mark one) Recycling Bins: (mark one) 74% Twice per week 70% Every week 19% Once per week 11% Every other week 4% Every other week 4% Once per month 0% Once per month 11% Never 0% Never 4% No Response 2% No Response 3) During the pilot, how often did you usually set out the following items for collection? Garbage Cart: (mark one) Recycling Bins: (mark one) 90% Once per week 66% Every week 7% Every other week 20% Every other week 1% Once per month 8% Once per month 0% Never 4% Never 2% No Response 2% No Response 4) What concerned you most about switching to once per week garbage collection? (Some checked more than one box, percentage based on the 447 qualified surveys) Concerns prior to the pilot: Concerns after 5-month pilot: 55% No concerns 61% No concerns 17% Generating an overflow of garbage 28% Generating an overflow of garbage 26% Odors 9% Odors 16% Missing a collection day 17% Missing a collection day 3% Other Comments 8% Other Comments 5% No Response 3% No Response See reverse side for more survey questions. Okaloosa County Board of County Commissioners Recycling Pilot Survey 5) What concerned you most about switching from recycling bins to a recycling cart? (Some checked more than one box, percentage based on the 447 qualified surveys) Concerns prior to the pilot: (mark one) Concerns after 5-month pilot: (mark one) 69% No concerns 70% No concerns 13% Cart too large for amount of recyclables 14% Cart too large for amount of recyclables 11% Storing the cart 13% Storing the cart 3% Other 3% Other 4% No Reponse 6) How would you describe the educational materials that accompanied the pilot program? 64% Very informative 3% Not informative 22% Somewhat informative 6% Never received any materials 5% No Response 7) When compared to your pre-pilot disposal and recycling habits, during the pilot, did you: Dispose of: (mark one) Recycle: (mark one) 4% More garbage 64% More materials 42% Less garbage 2% Less materials 53% Aboutthe same amount 31% About the same amount 2% No Response 3% No Response 8) What is your overall opinion of the pilot program? 55% Excellent 27% Good 5% Fair 11% Don’t like it 2% No Response 9) Do you want to continue the enhanced recycling program? 81% Yes 10% No 6% Don’t care 3% No Response 10) Should the expanded recycling program be expanded to all County customers? 74% Yes 8% No 13% Don’t care 18% No Response 84 Ready Avenue, Fort Walton Beach, FL 32548 Office (850) 651-7395 Fax (850) 651-7397