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Okaloosa County BOCC — 2013 meeting #1144 (date undetermined) — 3-10 Information Systems — reading text

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requirements and technology solutions for application system needs. REVENUE: Information Systems is funded within the General Fund. Supporting revenue of the General Fund are ad valorem taxes, state shared revenue, licenses, permits, charges for services, interest, other miscellaneous revenue and transfers from other funds. EXPENDITURES: Expenditures Budget FY11 FY12 FY13 FY14 Category Actual $ Actual $ Original $ Approved $ Personal Services 414,220 405,514 401,524 428,068 Operating Expenses 123,898 115,313 134,195 128,483 Capital Outlay 0 0 0 0 Reserves 0 0 0 0 Total 538,118 520,827 535,719 556,551 HISTORICAL STAFFING SUMMARY: Category FY11 FY12 FY13 FY14 Full-time 5 5 5 5 Part-Time 0 0 0 0 Relief 0 0 0 0 Total 5 5 5 5 MAJOR ACCOMPLISHMENTS LAST YEAR:  Set up and trained users on the new Agenda module added to the IQM2 software. This will save time and money during the agenda process.  Risk Management Conversion from Standard Life Insurance to Symetra Life Insurance: Converted the old Standard Rates to reflect the new Symetra rates for the new insurance year. Modified billing reports to conform to Symetra’s requirements.  Public Works/Solid Waste: Design and Implement a Windows solution/application for the Application for approval to use the Okaloosa County Artificial Reef Sites A, B and C.  Public Works: Created and deployed a standalone Windows based Tool Tracking System.  Replaced or added 53 new phones to our VoIP system. This saves the County $10,843 per year in phone expense.  Re-negotiated our current CentryLink contract for Internet service. For an addition $140 per month we increased the Internet speed from 20mb to 50mb. PROGRAM GOAL: The purpose of the Information Systems Department is to provide and maintain an organized, shared information infrastructure that enables the County to share data, services, and reduce duplication of effort. The management of technology and data in a coherent, organized County-wide effort is necessary to insure limited money, resources, and time are wisely allocated and efficiently utilized to provide effective, efficient government in Okaloosa County. KEY OBJECTIVES: 1. Continue to evaluate and leverage more effective and efficient technologies. 2. Monitor and assess future needs for enhanced data management capability through use of computerized information systems. 3. Ensure budgetary, personnel and purchasing functions comply with County policies and procedures. 4. Provide effective and thorough review of all annual department goals. 5. Provide effective response to County Administrator and County Commission needs and requests. PERFORMANCE MEASURES: Actual Estimated Adopted Performance Measures FY11/12 FY12/13 FY13/14 Full Time Personnel (inc. Director & Exec. Assistant) 5 5 5 Input Total Operating expenditures $527,468 $535,719 $552,691 Work Orders for BCC Departments/Constitutional Offices 1,700 1,428 1,987 Output Voice over Internet Protocol (VoIP) Phone Installations 541 65 53 County Web page hits 2,611,425 2,692,341 2,013,153 Ratio of Work Orders to Staff 547 476 662 Efficiency Effectiveness Percentage of Phone Service Availability 99.2 99.3 99.5 Percentage of Full Web Availability 98.7 99.5 98.9 Percentage of iSeries (AS/400) Server Availability 99.9 99.1 99.4 Budget Expense Report (Department Requests) 2nd Prior Year 1st Prior Year Current Year Current Year Base Base % Account Title Actual Actual Original Budget 6 mos Actual Request New Request +/- +/- 001 GENERAL FUND 01115 TELECOMMUNICATIONS 531500 PS-ENGINEERING $0.00 $0.00 $0.00 $23,310.00 $60,000.00 $0.00 $60,000.00 0.0% 534900 CS-OTHER $0.00 $0.00 $0.00 $900.00 $25,000.00 $0.00 $25,000.00 0.0% 540001 TRAVEL IN-COUNTY $0.00 $0.00 $0.00 $50.00 $50.00 $0.00 $50.00 0.0% 541010 COMMUNICATIONS SERVICE $0.00 $0.00 $0.00 $80.02 $800.00 $0.00 $800.00 0.0% 542001 POSTAGE/FREIGHT CHARGES $0.00 $0.00 $0.00 $56.81 $200.00 $0.00 $200.00 0.0% 546155 RM-TELECOMMUNICATIONS $0.00 $0.00 $0.00 $60,786.24 $150,000.00 $0.00 $150,000.00 0.0% 546620 RM-FACILITIES $0.00 $0.00 $0.00 $491.19 $15,000.00 $0.00 $15,000.00 0.0% 549900 MISCELLANEOUS CHARGES $0.00 $0.00 $0.00 $1,288.55 $5,000.00 $0.00 $5,000.00 0.0% 552990 OTHER SUPPLIES $0.00 $0.00 $0.00 $21,688.52 $50,000.00 $0.00 $50,000.00 0.0% 554001 BOOK/PUB/SUB/MEMBERSHIPS $0.00 $0.00 $0.00 $103.94 $250.00 $0.00 $250.00 0.0% OPERATING EXPENSES $0.00 $0.00 $0.00 $108,755.27 $306,300.00 $0.00 $306,300.00 0.0% TOTAL DEPARTMENT $0.00 $0.00 $0.00 $108,755.27 $306,300.00 $0.00 $306,300.00 0.0%

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