Okaloosa County BOCC — November 4, 2014 — Systems Specialists Contract - Crestview Courthouse - FY '15 — reading text

list of maintained equipment during System Specialists, Inc, normal working hours is included. Any material replacement will be invoiced on a preferred pricing basis. Cc. Gomprehensive Coverage: Accepted by: (Not included in this agreement) The Jabor and material components and parts necessary to restore covered equipment to normal operation are included. These replacements will be of like or current design to prevent system depreciation or obsolescence. All work will be performed during Systern Specialists, inc. normal working hours. dD. 24-Hour Coverage: Accepted by: (Not included in this agreement} This coverage includes back-up emergency services for critical responses on a 7-dayfweek, 24-hour/day basis. OPERATIONAL SUPPORT On a regularly scheduled basis, Systems Specialists, inc will make recommendations to the owner to improve system efficiency and reliability, or reduce operational costs. A summary of services performed’ will also be prepared for customer review. Page 3 of 8 Systems Specialists, Inc. Authorized Representative Barber-Colman, Siebe & invensys Buliding Systems, TAC 114 East Wright Street Pensacola, FL. 32501 Phone: (880) 472-2147 SYSTEM SUPPORT SERVICES AGREEMENT Fax: (850) 472-2146 As outlined under this proposal, Systems Specialists, Inc., agrees to provide System Support Services for the Facility Management System installed in accordance with the listed drawings or system description: SS! Project #97688 System Application Support Systems Specialists, Inc. agrees to provide recommendations to the customer regarding modifications to the existing system applications for added energy ‘savings, more efficient operation, and further enhanced information and facility management capabilities. Software Revision Upgrades (For Graphical User Interfaces) Software upgrades and revisions are not included .in this agreement. As applicable, hardware platform upgrade costs, installation material and labor charges of the software upgrades, and additional application engineering required by the upgrade will be presented to the customer or the authorized agent of the customer for appreval prior fo any releases being Installed. Area Controller Firmware Upgrades Firmware upgrades of Area Controllers and Network interface Modules are not included in this agreement, As applicable, installation material and labor charges for the firmware upgrades and additional application engineering required by the upgrade will be presented to the customer or the authorized agent of the customer for approval prior to any releases being Installed. . Database Maintenance Annually, as a minimum, Systems Specialists, inc. will review all application software databases and verify that such databases are maintained in accordance with published recommended operating procedures. A complete backup of the most recently verified databases will be maintained, on file by Systems Specialists, Inc., for emergency backup through telephone modem link up or on site visit The customer will provide an auto-dial/auto-answer phone modem connection to the Facility Management System. In addition, 24-hour phone line access will be provided by the customer, Uniess specified under the additional services provisions of this agreement, emergency service and Phone modem support will be provided on a time and materials basis. Migration Hardware and Software Pricing Preference In the event that the Customer desires to purchase new Graphical User Interfaces, LAN Interface Devices, and/or Area Controllers while this agreement is active, the Customer is guaranteed that they will receive a preferential discount on said equipment offered through standard Siebe Environmenial Controls pricing schedules. : Systems Specialists, ine. The BEST in ENVIRONMENTAL CONTROLS Page 4 of 8 Systems Specialists, Inc. Authorized Representative ' Barber-Colman, Siebe & Invensys Building Systems, TAC 114 East Wright Street Pensacola, FL 32501 Phone: (850) 472-2147 SCHEDULE OF EQUIPMENT Fax: (850) 472-2146 Equipment Size Qty. Manufacturer Model / Serial No. Coverage Location (HP/Tons/BTU’s) . GCM 1 BarherCoiman AHUs MicroZone II 6 - BarberCoiman AHUs PEM-1 3 BarberCoiman AHUs Duct Sensors 21 BarberColman . AHUs Ream Sensors 16 BarberCoiman AHUs EP Xducers 18 BarberCoiman AHUs Dpr Actuators & BarberCoiman AHUs MicroZone I! 2 BarberColman Central Plant Service Tool w/ PSI 1 BarberColman Central Plant immersion Sensors 6 BarberColman Central Plant Outdoor Air Sensor 4 BarberColman Central Plant Hot Water Sensor 1 BarberColman Central Plant Changeover Valves 8 BarberColman Ceniral Plant Transducers 3 BarberCoilman Centrai Plant Power Supplies 3 BarberColman Central Plant Mecdem w/ DLP 4 BarberColman Central Plant RIB Relays 21 BarberColman Central Plant This is the entire list of maintained equipment as of: July 17, 2009 Systems Speciailisis, inc. The BEST in ENVIRONMENTAL CONTROLS Page 4 of 8 Systems Specialists, Ine. Authorized Representative Barber-Colman, Siebe & Invensys Building Systems, TAC MAINTENANCE SERVICES NETWORK 8000 Graphical User Interface 114 East Wright Street Pensacola, FL 32501 Phone: (850) 472-2147 Fax: (850) 472-2146 Service Procedure Function Benofit Recommended Frequency and Peripherals Visual Inspection of Computers Visually inspect and clean alt hardware to be free of physical damage, dust and debris. Ensure there are no Impending device failures. which can adversely affect system operation. Annually Service Procedure Function Benefit Recommended Frequency Yerlfication of System Operations Verify setup and operation of monitor screen. Verify setup and operailon of EMS report applications. storage reports. devices. Verify setup and operation of remote site dial-up-communications. Verify setup of users, passwords and privilege levels fo agreed upon “as builts’, time reminder applications. Verify operation of print screen documentation capability. . Verify setup and operation of LAN device communications, Synchronize network clock operations. Verify setup and operation of status log reports. reports. Verify setup and operation of trend reports. Verify setup and operation of archival trend Verify setup and operation of Host console Correct records and/or differences as noted. Verify setup and operation of maintenance Verify setup and operation of point summary Provides routine testing and verification that application programs are performing as designed to produce expected results. Ensures that operational staff has thorough knowledge of system operations and methods, Annually Service Procedure Function Benefit Recommended Frequency Device Database Backup Provide backup of system databases to hard disk system. Provide backup to floppy diskette of archived trend data files for long-term storage. Provide hard disk backup of data files to off-site storage location. Provide hard disk backup of data files to on-site storage location. Perform routine disk file maintenance. Ensures on-site PC files are maintained at operating standard, Ensures accumulated data may be recovered for later analysis. Protects total system from catastrophic toss or imalicious damage by providing off-site archived ‘storage. Provides an on-site backup of system for fast recovery In event of catastrophic failure. Ensures that disk Is organized and clear of data previously saved to backup disk. Annually Systems Specialists, inc. The BEST in ENVIRONMENTAL CONTROLS Page 6 of 8 Systems Specialists, Inc. Authorized Representative Barber-Colman, Siebe & Invensys Building Systems, TAC MAINTENANCE SERVICES NETWORK 8000 GCM, MICROZONE, PEM 114 East Wright Street Pensacola, Fi. 32501 Phone: (850) 472-2147 Fax: (850) 472-2146 Report all datnaged components. which can adversely affect system ‘operation and integrity. Service Procedure Function Benefit Recommended Frequency Verify Controller Database and Comparelverify each LCM/GCM device Database verification ensures DDC Annually Modifications database matches agreed upon Owner “as system operates and performs as builf* prints and records, designed to meet goals for energy seduction and comfort performance. Identify al! additions, modifications, and changes to soflware sequences, seipoints, Eliminates “creeping decay’ of schedules and limits. operational performance caused by non- removal of "temporary" bypasses, efc. Provide assessment report to Owner of impact of all noted changes. Provides Owner with recommended courses of action tc Improve performance Update *as built’ records and database over time. storage files with Owner approved changes. Verify Operation of Remote Inttiate communications with DDC control Provides continuous check of service Semi Annually Telecommunication Datalink to network . response mechanism. Remote Site : Verify alarm dial-out capabilities to service ‘Datects failure of third party datalink. contractor. Remote Service Provide routine database backup service of Reduces downtime by having a current Annually all operailng controler databases, database avallable for replacement. On-Site Service . In the event of catastrophic fallure, download Provides an off-site record archiving database to replacement device. depot as protection against catastrophic failure, theft and malicious damage to Update device database to current operating databases, . standards, Check Device Battery Verify proper operation of battery backup. Ensure historical data integrity is Semi Annually maintalned for diagnostic purposes. Visual Inspection Ensure davice is not physically damaged. Ensure there are not impending fallures Annually Systems Specialists, inc. The BEST in ENVIRONMENTAL CONTROLS Page 7 of 8 Systems Specialists, Inc. Authorized Representative Barber-Coiman, Siebe & Invensys Building Systems, TAC MAINTENANCE SERVICES NETWORK 8000 MICROZONE & PEM 114 East Wright Street Pensacola, FL 32501 Phone: (850) 472-2147 | Fax: (850) 472-2146 Verifies proper input to after-hours billing programs. Maximizes energy efficiency of systerns by employing scheduled control operations. Service Procedure Function Benefit Recommended Frequency Check Sequence of Mechanical Verify that controlled equipment properly Erieures that system operaies as designed | Semi annually Operation oycias from full heat fo full cool. to provide proper occupant comfort. Heating in Fail Cooling In Spring Check Room Sensor Accuracy Verify operational accuracy of room sensor Ensures comfort of occupants is provided Annually within 40.8°F, Check Zone Occupancy Override Verify that controlled systems switch from Ensures affer-hours comfort of occupants. Annually Operation unoccupied to occupied modes. Systems Specialists, tne. , The BEST in ENVIRONMENTAL CONTROLS Page 8 of 8