Okaloosa County BOCC — November 4, 2012 — Waters Consulting Group

Human Resource Management Consulting Web Based HR Management Tools Executive Recruitment PROPOSAL FOR EXECUTIVE RECRUITMENT SERVICES FOR THE COUNTY MANAGER FOR OKALOOSA COUNTY, FLORIDA Dallas | Austin | Cleveland | Denver watersconsulting.com TABLE OF CONTENTS SECTION 1 | CORPORATE HISTORY, ORGANIZATION AND GUIDING PRINCIPLES _________ 5 SECTION 2 | INFORMATION ABOUT THE PROJECT ________________________________ 32 SECTION 3 | TIME TABLE - EXECUTIVE RECRUITMENT TIMELINE _____________________ 27 SECTION 4 | PROFESSIONAL FEE ______________________________________________ 30 SECTION 5 | GUARANTEES___________________________________________________ 32 SECTION 6 | SAMPLE BROCHURE _____________________________________________ 34 SECTION 7 | FORMS ________________________________________________________ 34  December 11, 2012 Jack Allen Purchasing Department Board of County Commissioners of Okaloosa County, FL 602-C North Pearl Street Crestview, FL 32536 Submitted via email: jallen@co.okaloosa.fl.us Re: Proposal for Executive Recruitment for County Manager Dear Mr. Allen: CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT I appreciate the opportunity to submit our proposal for executive recruitment services for the Okaloosa County’s next County Manager. We have done extensive work throughout the State of Florida including the Community Development Director in Pensacola, the Pinellas County Manager as well as the first County Manager for Jefferson County, Alabama. We are proud of the work we’ve done nationally for counties and cities including Broward County, Mecklenburg County (NC) and Union County (NC). I have assigned Andrea Sims, an experienced former County Department Head and Jim Holgersson, and experienced former City Manager as the co-lead consultants on this very important executive recruitment. Andrea was the Lead Consultant for the City of Pensacola, the Pinellas County as well as the Mecklenburg and Union County roles. The Waters Consulting Group, Inc. provides nationwide executive recruitment services and is prepared to bring you a diverse and competent talent pool from which the Board of County Commissioners of Okaloosa County can choose the right candidate. We are also prepared, should you request it, to create and implement a community participation process. This process would include collecting County Manager profile preferences from citizens and employees which could be included in the comprehensive County Manager profile developed by the Commissioners. We know that you have options for using other recruitment firms. However, we believe that our approach sets us apart from our competitors in the following important ways:  Our Triple Guarantee™;  Finalists identified within 50 days from initiation of recruitment activities;  Meticulous development of the candidate profile prior to advertising/marketing;  Rigorous review of candidates’ references and background;  Our highly-accessed web site (www.watersconsulting.com) by prospective candidates;  Matching each candidates management profile with your developed profile for each position by using “Career Navigator: Your Profile for Success” to achieve the “right fit” for the Kalamazoo Commission;  Our superior nationwide relationships with high-quality candidates for marketing new positions;  Within 60 days of the reporting date of the selected candidate, our firm will conduct a 2 Team-Building Workshop for your new employee and his/her team. This will be conducted for no additional professional fee, just project-related expenses; and © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com   Within twelve (12) months following your appointment of the successful candidate, we will administer our 360° Performance Assessment for no additional professional fee, just project-related expenses. The proposal document will provide you the details about our approach, expertise, client references, and pricing for this executive recruitment. If you have any questions, please contact me directly at 817.965.3911 or by email at canderson@watersconsulting.com. We would consider it a professional privilege to provide these services to the Okaloosa County. Sincerely, Charles (Chuck) S. Anderson CEO of Executive Recruitment Division  SECTION | 1 CORPORATE HISTORY, ORGANIZATION AND GUIDING PRINCIPLES CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 4 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com SECTION 1 | CORPORATE HISTORY, ORGANIZATION AND GUIDING PRINCIPLES 1. Information about the firm a. Full Legal Name of Company: Waters Consulting Group, Inc. b. Primary Contact : Charles Anderson, Chief Executive Officer, Executive Recruitment Division c. Contact Information: Address: 5050 Quorum Drive, Suite 625 Dallas, TX 75254 Phone Number: 972.481.1950 Fax Number: 972.481.1951 Email Address: canderson@watersconsulting.com d. How long has the firm been in business under the present name and structure? Provide any other names under which the firm has done business and the date it operated under each name and the locations at which it operated under each name. The firm was founded in 1976 under the name of Waters, Trego, and Davis and was incorporated in 1988, in Texas, under the name of The Waters Consulting Group, Inc. e. Indicate whether the firm is a Florida corporation and whether the firm is qualified to do business in Florida No, the firm is a not a Florida corporation but it is qualified to do business in Florida. Our firm has conducted over xx recruitments in the State of Florida in the past 5 years. f. Are you affiliated with any other business entity, i.e., are you a subsidiary, do you have subsidiaries or joint partnerships? No g. How long has the company been at the location which you designated above as the company address? How many other company locations do you have and in what cities/states are they located? There are company locations in Austin, TX; Denver, CO; and Cleveland, OH. h. What is the focus of the firm (what are the primary purposes of the firm)? What are the primary markets served? Since our firm’s beginning, we have emerged as a leader in executive recruitment. It is our 30+  years of consulting experience, coupled with our unique approach and personal touch that drives our internal standard for delivering only outstanding services and leading-edge products. In addition, Waters is positioned as one of the largest privately-held executive recruitment firm in the nation with a focus on the public sector. Over the past few years, WCG has recruited and placed more than 200 executive-level positions within cities and counties. The firm also has a substantial practice in human resources consulting, compensation and salary studies. i. Is the firm an active/current member of the Association of Executive Search Consultants (AESC)? No. Yes, WCG is abides by/adheres to the Professional Guidelines and Ethics of the Association of Executive Search Consultants (AESC). CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT j. Provide a detailed description of comparable public contracts (similar in scope of services to those requested herein) which the firm has either ongoing or completed within the past three (3) years. Project Organization Address Contact Information Recruitment for Fees/Recruitment timeframe Walter Williams $21.500 Cincinnati Metropolitan 1627 Western Avenue 513.997.5703 Executive December, 2011 – Housing Authority Cincinnati, OH 45214 Procurement Office Director June, 2012 william.walters@cintimha.com David Webb, 509 S. Main Street 580.481.2202 City $25,500 City of Altus, OK Altus, Oklahoma 73521 Mayor Administrator September, 2011 david.webb@cityofaltus.org Ms. Tina Gray $21,500 20 E. Main Street 541.552.2101 City City of Ashland, OR September, 2011 – Ashland, OR 97520 Human Resources Director Administrator January, 2012 grayt@ashland.or.us Ms Alison Froehlich-Smith 2401 Market Street Baytown, 281.420.6523 $25,500 City of Baytown, TX City Manager TX 77522 HR Director September, 2011 alison.smith@baytown.org Mr. Timothy Smyth City of Boston Boston City Hall, Room 816 617.635.3799 Executive $24,000 Retirement Board, MA Boston, MA 2201 General Counsel Director November 2011 Timothy.Smyth@cityofboston.gov Ms. Kathy Merrill City of College Station, 1101 Texas Avenue 979.764.3510 Assistant City TX College Station, TX 77842 Assistant City Manager Manager kmerrill@cstx.gov 6 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com  Project Organization Address Contact Information Recruitment for Fees/Recruitment timeframe Ms. William Mitchell $24,000 all- 2600 Dr. Martin Luther King, Jr. 239.321.7200 Assistant City inclusive October, City of Fort Meyers, FL Blvd, Suite 100 City Manager Manager 2008 – February, Fort Meyers, FL 33916 lvitory@cityftmyers.com 2009 Ms Karen Montgomery 1000 Throckmorton Street, 3rd City Manager 817.392.6111 $31,000 City of Fort Worth, TX Floor and Assistant Assistant City Manager/CFO January 2011 Fort Worth, TX 76102 City Manager karen.montgomery@fortworthgov.org Ms Sharon Mosley 116 S. Main St. 719.322.2024 City Manager City of Fountain, CO Fountain, CO 80817 City Clerk Search sharon@fountaincolorado.org Mr. Ron Berryman 116 W. Bridge Street Granbury, 817.573.1114 $22,000 City of Granbury, TX City Manager TX 76048 Interim City Manager July 2011 rberryman@granbury.org Mr. George Heartwell 300 Monroe Avenue NW 616.456.3168 City of Grand Rapids, MI City Manager $23,000/ Grand Rapid, MI 49503 Mayor mayor@grcity.us Ms. Mary Jo Iannuccilli 101 Field Point Road 203.622.7729 Town $21,500 Town of Greenwich, CT Greenwich, CT 6830 Asst. Dir. Of HR Administrator February, 2012 MaryJo.Iannuccilli@greenwichct.org Mr. Pascal Caputo Jefferson County 716 Richard Arrington Jr. Blvd. 205.325.5503 $24,500 all- County Manager Commission, AL North Birmingham, AL 35203 Chief of Staff inclusive/ caputop@jcc.org Ms. Diana Gonzales P.O. Box 1458 361.595.8017 $22,000 City of Kingsville, TX City Manager Kingsville, TX 78363 Human Resources Director February, 2011 hrdirect@cityofkingsville.com Loudon County, VA County Manager Ms. Suzanne Machain 11555 West Civic Center Drive 520.382.1920 Assistant Town $21,000 Town of Marana, AZ Marana, AZ 85653 Human Resources Director Manager December 2010 smachain@MARANA.COM Mr. Roger Kolman 45145 W. Madison Avenue 520.316.6841 $22,000 City of Maricopa, AZ P.O. Box 610 City Manager Assistant City Manager April 2011 Maricopa, AZ 85239 roger.kolman@maricopa-az.gov  Project Organization Address Contact Information Recruitment for Fees/Recruitment timeframe Mr. Tadd Phillips 901 N. McDonald Street 972.547.7562 $22,000 City of McKinney, TX City Manager McKinney, TX 75070 Human Resources Director February, 2011 tphillip@mckinneytexas.org Ms. Linda White PO Box 1466 480.644.4598 Deputy City $14,000 City of Mesa, AZ Mesa, AZ 85211 Sr. Human Resources Analyst Manager August, 2011 Linda.White@mesaaz.gov Ms. Karen Robinson $15,500 plus Minneapolis Park & 2117 West River Road 612.230.6412 Superintendent $7,500/April, 2009 Recreation Board, (MN) North Minneapolis, MN 55411 Director of Administration – September, 2009 CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT krobinson@minneapolisparks.org Mr. Mike Morrison 424 South Castell 830.221.4285 Assistant City City of New Braunfels, TX New Braunfels, TX 78130 City Manager Manager mmorrison@nbtexas.org Mr. Howard Maier $15,500 plus Northeast Ohio Area- 1299 Superior Avenue 216.701.2816 Executive $5,500 wide Coordinating Cleveland, OH 44144 Former Executive Director Director expenses/April, Agency (NOACA) hmaier@sbcglobal.com 2011 – April, 2012 Mr. Larry Cunningham City of North Richland 7301 N.E. Loop 820 817.427.6003 Assistant City $21, 500 Hills, TX North Richland Hills, TX 76180 City Manager Manager August 2012 Lcunningham@nrhtx.com Mr. Dan Petty 8554 Freeport Parkway 972.621.0400 $27,000 North Texas Commission CEO/ President Irving, TX 75261-0246 CEO/ President July 2010 dan@ntc-dfw.org Mr. Bob LaSala $18,500 plus 400 South Ft. Harrison 727.464.3367 County expenses/April, Pinellas County, FL 1st Floor County Administrator Administrator 2008 – September, Clearwater, FL 33756 blasala@pinellascounty.org 2008 Ms. Laura Brunner $23,500 all- Port of Cincinnati 1014 Vine Street, Suite 1600 513.621.3000 inclusive/June, Development Authority, President & CEO Cincinnati , OH 45202 President 2011 – September, OH 2011 lbrunner@cincinnatiport.org Ms Sharon Gentry 215 Church Avenue 540.853.5811 Assistant City City of Roanoke, VA Room 207 Purchasing Director Manger Roanoke, VA 24011 sharon.gentry@roanokeVa.gov Ms. Cheree Bontrager 5560 Highway 78 972.495.1212 $20,500 City of Sachse, TX City Manager 8 Sachse, TX 75048 Director of Human Resources October, 2011 cbontrager@cityofsachse.com © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com  Project Organization Address Contact Information Recruitment for Fees/Recruitment timeframe Mr. Fred Fosson 300 N. Park Ave. 407.688.5130 $15,500 plus City of Sanford, FL City Manager Sanford , FL 32771 Human Resources Director $7,000 expenses/ FRED.FOSSON@Sanfordfl.gov Mr. David Carey 177 North Birch Street 907.262.9107 City of Soldotna, AK City Manager Soldotna, AK 99669 Mayor dcarey@ci.soldotna.ak.us  Mr. Greg Vick 6800 Main Street 972.625.1796 City of The Colony, TX City Manager The Colony, TX 75056 Interim Assistant City Manager gvick@ci.the-colony.tx.us Ms Mary Coker 401 W. Market 281.351.5484 City of Tomball, TX City Manager Tomball, TX 77375 Assistant City Manager mcoker@ci.tomball.tx.us Ms. Lori Bluhm $18,500 plus 500 W. Big Beaver Rd. 248.524.3323 $7,500 City of Troy, MI City Manager Troy, MI 48084 City Attorney expenses/April, Bluhmlg@troymi.gov 2009 – June, 2009 Ms. Rebecca Leavings 513 Montgomery Highway 205.978.0184 $25,000 City of Vestavia Hills, AL City Manager CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT Vestavia Hills , AL 35216 City Clerk April, 2011 city.clerk@ci.vestaviahills.al.us Municipal Center Ms. Regina Hilliard $18,500 all- Building 18 757.385.8854 Deputy City City of Virginia Beach, VA inclusive/ January, 2420 Courthouse Drive Director of Human Resources Manager 2011 – May, 2011 Virginia Beach, VA 23451 rhilliard@vbgov.com Ms. Deby Woodard 7105 Whitley Road 817.514.5833 $20,000 City of Watauga, TX City Manager Watauga, TX 76148 Purchasing Agent February, 2011 dwoodard@cowtx.org 1. Number filled by a candidate WCG presented: 152 2. Number filled by an internal candidate: 19 3. Number cancelled or left vacant at the conclusion of WCG work: 6 10 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com  k. How many searches has the firm done for positions of County Administrator or City Manager? The firm has done 18 recruitments for County Administrator/City Administrator/Managers since 2010. Of these, how many were for jurisdictions with populations of 180,000 or more? Five of these recruitments have been for jurisdictions larger than 180,000 or more. l. Provide at least five (5) references from public sector/government jurisdictions. Include size of the government entity and the name, address and telephone number of a contact person currently available. Pinellas County, Florida Jefferson County, Alabama (501)377-1357 (205) 249-3350 Mr. Bob LaSala Mr. David Carrington County Administrator County Commission Chair RLaSala1@msn.com carringtond@jccal.org Project: Selection of County Administrator Project: Selection of County Manager City of Fort Worth, Texas Loudon County, Virginia (817)392-6111 (703) 777-0307 Ms. Karen Montgomery Mr. Jack Roberts, Assistant City Manager County Attorney karen.montgomery@fortworthgov.org attorney@loudoun.gov Projects: Selection of City Manager and Project: Selection of County Administrator Assistant City Manager City of Maricopa, Arizona Broward County, Florida (520) 316-6841 (954) 357-7353 Mr. Roger Kolman Ms. Bertha Henry Assistant City Manager County Administrator Roger.kolman@maricopa-az.gov BHENRY@broward.org Project: Selection of City Manager Projects: Selection of Airport Director, CFO/ Director of Financial & Admin Services, Chief Information Officer, Director of Public Works, Executive Director City of Virginia Beach, Virginia Mecklenburg County, North Carolina (757) 385-8381 (704) 366-2472 Ms. Regina Hilliard Ms. Michelle Lancaster-Sandlin Director of Human Resources General Manager rhilliard@VBgov.com michelle.lancaster@mecklenburgcountync.gov Projects: Selection of Deputy City Manager, Projects: Selection of Finance Director, Human Resources Director, Chief Financial Director of Social Services along with various Officer, Police Chief executive level positions  m. Describe any prior or pending litigation, either civil or criminal, involving a governmental agency or which may affect the performance of the services to be rendered, in which the firm, any of its employees, subcontractors or sub- consultants is or has been involved within the last three (3) years. Include the nature, resolution and/or current status of the litigation. There is/has been no such litigation. n. Does the firm receive a fee from the candidates the firm recommends for hire? Does the firm receive a fee from candidates if the candidate is successfully placed? CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT If the answer to either question is yes, how much does the firm receive? No, the firm does not receive fees from candidates. o. Does the firm comply with the Fair Credit Reporting Act (FCRA) changes effective January 1, 2013 as outlined by the Consumer Financial Protection Bureau (CFPB)? Our firm uses S2Verify for all background checks. This firm complies with the FCRA changes in the forms provided to candidates for background checks. p. Does the firm use E-Verify? WCG does not use E-Verify, but does full background checks on candidates on behalf of the client organization. q. What distinguishes your firm from your competitors? One of our most competitive tools is the use of Career Navigator, its use in our Team-building Workshop and the Performance Appraisal after the successful candidate’s first year of service. In addition, our firm offers a triple guarantee for our services provided. 12 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com CAREER NAVIGATOR: YOUR PROFILE FOR SUCCESS CareerNavigator™; Your Profile for Success provides clear and concise, data-driven intelligence to support hiring decision, employee development and utilization, change management, and succession planning! Developed by a team of industrial psychologist, based on The Waters Consulting Group's more than 35 years experience and research, working with candidates and organizations in the public and private sectors, CareerNavigator helps assess management styles, personal character traits and competencies, that are critical for a candidate's success as a manager in your organization. HOW IT WORKS: CANDIDATE SIDE: The CareerNavigator™ competency model measures candidate's soft-skills across seventeen distinct management characteristics - such as Visioning, Problem Solving, Decisive Judgment, Championing Change, Planning and Organizing, etc. The resulting clear and concise measurements offer an easy way to understand and compare candidates' unique personality profile and leadership BRINGING IT TOGETHER styles. CareerNavigator™ provides CLIENT SIDE: clear and concise, data-driven intelligence to support hiring Your Selection Committee, with our support, identifies, selects decisions, employee and ranks critical personality traits and leadership styles, development and utilization, arriving at a set of key criteria you believe are essential for change management, and the success of a candidate in your organization. These criteria organizational effectiveness. then become part of our recruitment brief, against which we We provide strategic solutions search for your candidates for matching people with organizational roles. TRIPLE GUARANTEE Our Triple Guarantee is defined as: (1) A commitment to remain with the recruitment assignment until you have made an appointment for the fees and tasks quoted in this proposal. If you are unable to make a selection from the initial group of Finalists, WCG will work to identify a supplemental group until you find a candidate to hire; (2) your executive recruitment is guaranteed for 24 months against termination for cause. Within the first year, the replacement  recruitment will be repeated with no additional professional fee, but only for project-related expenses. During the second year, the replacement recruitment is reduced to 50% of the professional fee plus project-related expenses. Candidates appointed from within your organization do not qualify for this guarantee. This guarantee is subject to further limitations and restrictions of your state laws. (3) WCG will not solicit any candidates selected under this contract for any other position while the candidate is employed with your organization. TEAM-BUILDING WORKSHOP Within 60 days after your new County Manager reports to work, WCG will develop a customized workshop based on the individual behavioral styles of the management team to strengthen the new leader and his/her team’s performance. Your new employee and each member of his/her management team will be asked to complete a questionnaire, utilizing a secure website. Following a review of the responses to the questionnaire, one of our professional consultants CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT will facilitate a three-hour workshop with the objective of assisting the team members to become a high-performance team. If you elect to use this service, there will be no professional fee charged to you, only project-related expenses. 360 DEGREE PERFORMANCE REVIEW Additional services include a performance appraisal and review of the new County Manager after 12 months, with no professional fee charged to you. If you elect to use this service, the only cost you would incur would be the reimbursement for any project-related expenses. Throughout the assignment, the WCG team will serve as technical advisors to your organization to ensure that the recruitment process is conducted in a professional manner. The objective of WCG is to generate high-quality candidates and assist you with the screening and evaluation of these candidates. Due to our extensive professional relationships with hundreds of public sector organizations and prospective candidates nationwide, WCG is positioned to confidently promote your County Manager position to prospective candidates as a positive career opportunity. With any consulting assignment, but particularly with an executive recruitment project, reliable and timely communication is fundamental to project success. At key points during the assignment, WCG consultants will communicate by phone, e-mail, or in person, with appropriate leaders from your organization to discuss the progress of the recruitment and to review subsequent steps in the recruitment process. These regular status reports are important to ensure success with the recruitment assignment. We pride ourselves in the fact that we bring a high level of personal commitment to everything that we do. We get to know our client, their concerns for success, their strategic goals and their organizational culture. But our intense professional commitment does not stop with our clients. We have candidates who were not selected for positions call to extend compliments and thanks for how they were treated during our recruitments. Many have stated that we provided the best recruitment experience in which they have ever participated. 14 Client satisfaction is important to all organizations, but to our firm, it is our chief focus. In our business, referrals and recommendations are the keys to success. © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com ROLE OF YOUR ORGANIZATION’S STAFF We have a seasoned staff of professionals who will work with your Lead Consultants, Andrea Sims and Jim Holgersson, to deliver quality services with minimal effort required from you. However, to assist with the project, we ask that your organization designate a Project Manager to serve as WCG’s primary contact for the recruitment assignment. Your Project Manager will facilitate such functions as coordinating meeting dates, times, and locations and the review of the draft recruitment brochure and related advertising copy.  SECTION | 2 INFORMATION ABOUT THE PROJECT CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 16 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com SECTION 2 | INFORMATION ABOUT THE PROJECT a. Provide a narrative describing the firm’s project plan, methodology (including recruitment strategy and affirmative action), and recommended solutions in performing the services described in this section and describe the specific policies, plans, procedures or techniques used in providing the services to be performed. TASK I RECRUITMENT BROCHURE DEVELOPMENT AND ADVERTISING The important first step in the recruitment process involves the development of a comprehensive recruitment brochure with a profile of the ideal candidate, including the required qualifications, professional experience, personal characteristics, and other factors related to success in the position of County Manager. The recruitment brochure will also have a profile of the Okaloosa County organization, recognizing any special needs of the county’s cities and towns. To prepare the recruitment brochure, the Lead Consultants will come on site to meet with your Commissioners and leadership team to discuss the required background and experiences and management characteristics for the new County Manager. We will also request organizational charts, budgetary information, operational reports, and other documentation describing the community, organization, current issues, and responsibilities of the position. We are aware of the strong reputation of the retiring Jim Curry as your County Manager and will work with the Commissioners in bringing you superior options for your next leader to work with him through the budget process so the transition can be as smooth as possible. Additionally, recognizing the commitment to a high quality of life for your community members, businesses and visitors, we would offer our services in developing a web based tool to collect from citizens and employees their input on the recruitment profile for the next County Manager. Should you choose to do the County Manager Profile Survey, we would report the results to the Board of Commissioners prior to their final approval of the profile. The draft recruitment brochure will be presented to you for review and final approval/edits prior to its publication and distribution to prospective candidates. We also know that Okaloosa County values its quality of life and commitment to excellent employees. In order to conduct an open recruitment and to encourage applications from a superior and diverse pool of candidates, WCG will work with you to develop an advertising and marketing strategy to notify potential candidates about the vacancy. WCG will provide you with the advertisements and an advertising schedule to place the ads in appropriate professional publications, websites and local print media as approved by you. WCG has a highly-accessed website, www.watersconsulting.com, and targeted e-mail (search@watersconsulting.com). We will use all available resources to communicate directly with prospective candidates. The aggressive advertising and marketing campaign for top talent will include national, state, regional, and local elements as determined during our initial meetings with your organization. Our presence at appropriate public sector conferences will be used to further promote the position. An effective advertising strategy will help to ensure that we conduct an open recruitment with appeal to a diverse array of candidates. WCG will take all necessary steps to protect against  discrimination in the screening and selection process. Experienced Candidates with relevant Florida experience as well as those with a record of success in the Southeast will be sought and included in the candidate pool. TASK II EXECUTION OF RECRUITMENT STRATEGY AND IDENTIFICATION OF QUALITY CANDIDATES Using the information developed in Task I, WCG will identify individuals who would be outstanding candidates for the position of County Manager. Often, well-qualified candidates are not actively seeking new employment and will not necessarily respond to an advertisement. However, if a potential candidate is presented with the opportunity directly and in the proper manner, he or she may apply. We take pride in our ability to locate highly qualified candidates CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT across the nation based on our professional contacts and relationships. We have also established networks with minority and female leaders throughout the nation and are proud of our record of placement of minority and female candidates. WCG has adopted a corporate policy of equal employment opportunity and will not participate in any recruitment effort where these principles are not followed. In addition, we are charter members of the National Forum for Black Public Administrators (NFBPA) and its Business Advisory Committee and the Hispanic Network. We believe that one of the strengths of the WCG recruitment process is our attention to the candidates during the process. Each candidate submitting a résumé is sent a timely acknowledgement by WCG, giving an approximate schedule for the recruitment. Further communications are maintained with each candidate regarding information about the recruitment progress and their status in the process. We take pride in the many complimentary comments made by candidates regarding the level of communication and the professional manner in which they are treated during our recruitments, which is also provides a positive reflection on your organization. TASK III SCREENING OF APPLICANTS AND RECOMMENDATION OF SEMI-FINALISTS Our recruiting efforts in Task II identify a significant number of applicants, depending upon the position and the availability of candidates with the requisite experience and skills in the marketplace. Task III is where our Lead Consultant will screen the candidates against the criteria within the candidate profile and develop a list of semi-finalists for recommendation to your County Commissioners. Qualifications and experience are important criteria and so are the management characteristics and style that will help determine the “right fit” for Okaloosa County. We will have each County Manager candidate complete the “Career Navigator: Profile for Your Success” so that we can match their profile with the Okaloosa County’s County Manager profile. As the Lead Consultant screens the applications; the most promising applicants will receive a 18 candidate questionnaire to complete that will provide additional information about the candidates’ background and experience. After reviewing the responses to the questionnaire, the Lead Consultants, Jim Holgersson and Andrea Sims, will send selected resumes and questionnaire responses directly to whomever you select on your staff to assist with the © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com screening process. In the consultation with your staff representative, we will narrow the list to a group of 10-15 semifinalists for your Commissioners review and decision. Typically, four to six finalists are selected for the on-site interviews. Throughout the process you will have access to our Master Applicant List (MAL) for this position, which will provide pertinent data about each applicant. TASK IV CONDUCTING BACKGROUND CHECKS, REFERENCE CHECKS AND ACADEMIC VERIFICATIONS Once you approve the group of finalists for on-site interviews, WCG will begin the process to conduct reference checks, background checks and academic verifications. Contact is then made with selected references and sometimes with others who may know of additional accomplishments and work experiences of the candidates. The purpose of the reference interviews is to allow WCG to complete our understanding of the work experience, professional performance and personal characteristics of the Finalists. For the background checks, WCG will develop information about the candidates in the following areas:  Consumer Credit  Bankruptcy  County Criminal  State District Superior Court Criminal  County Civil Litigation  State District Superior Court Civil Litigation  Judgment/Tax Lien  Federal District Criminal  Motor Vehicle  Federal District Civil Litigation To ensure that our quality standards are maintained, we do require a minimum of ten business days between the time that you select the Finalists for on-site interviews and when we send you candidate documentation for your final interview process. TASK V FINAL INTERVIEW PROCESS Upon completion of Task IV, we will work with you to develop the final interview process. We will also send you documentation on each of the finalists, which will provide the highlights of their professional experience and leadership/management profile, and a summary of the results of the reference checks, background checks, and academic verifications. In addition, the report will include guidelines for interviewing the candidates, suggested interview questions, and a rating process for your interview panel(s). Our Lead Consultants will participate in final interviews as either an observer or active panel member at your request and will be available to answer questions and assist you in the final evaluation and selection of the successful candidate. In addition, if you request the service, we will assist you with the development of a compensation package and related employment considerations, and assist with the negotiations.  b. Provide an organizational chart showing all individuals, including job titles, who would be assigned to this project. ORGANIZATIONAL CHART EXECUTIVE RECRUITMENT DIVISION CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 20 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com  c. Describe the experience, qualifications and other vital information, including relevant experience on previous similar projects, of all key individuals who would be assigned to this project. This information should include the functions to be performed by the key individuals. OVERVIEW OF CONSULTING TEAM WCG places a high priority on meeting the needs of our clients. Therefore, at the outset of the recruitment process, we will tailor our approach to address the issues unique to your organization’s working environment. For each recruitment project, we assign a Lead Consultant and a team of support professionals to carry out assignments in an effective and efficient manner. The consulting team for this project is: Mr. Chuck Anderson, Chief Executive Officer Direct Phone: (817) 965-3911 Email: canderson@watersconsulting.com Percent of time on project: 10% Mr. Chuck Rohre, Senior Consultant Direct Phone: (214) 466-2436 Email: crohre@watersconsulting.com Percent of time on project: 5% Mr. Jim Holgersson, Proposed Co-Lead Consultant Direct Phone: (214) 466-2425 Email: jholgersson@watersconsulting.com Percent of time on project: 35% Ms. Andrea Sims, Proposed Co-Lead Consultant Direct Phone: (216) 695-4776 Email: asims@watersconsulting.com Percent of time on project: 40% Ms. Soni Powell Project Support Manager Direct Phone: (214) 466-2427 Email: spowell@watersconsulting.com Percent of time on project: 10%  d. Provide resumes and job descriptions and other detailed qualification information on all key personnel who will be assigned to this project. All key personnel include all partners, managers, seniors and other professional staff that will perform work and/or services on this project. CHARLES (CHUCK) S. ANDERSON|Chief Executive Officer Charles (Chuck) S. Anderson is the Chief Executive Officer for the Recruitment Division within the Waters Consulting Group (WCG). In this role he also is a senior consultant within the HR Consulting Division for projects related to organizational design and development, strategic planning, and leadership/management development. Prior to joining the WCG, Chuck worked for local governments and public education, including City Manager for Dallas, Texas; Executive Director for the Dallas Area Rapid Transit (DART); and Executive Director for the Michigan Education Association. CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT Chuck also served as Director for Local Government Reform for the International City/County Association (ICMA), managing a U.S. government contract for the planning and delivery of technical assistance to local governments in Central and Eastern Europe. His last assignment in this role with ICMA was to recruit and supervise a team of technical consultants to assist in re- building local governments in Bosnia following agreement on the Dayton Accords. During his service with the Michigan Education Association, Chuck also served as Senior Consultant for Urban Planning and Management for Michigan State University’s Institute for Public Policy and Social Research. Areas of Expertise  Executive Recruitment  Leadership/Management Development  Organizational Design  Organizational Development Professional Accomplishments and Education Chuck received a Bachelor of Arts degree in political science and human resources management and a Masters of Public Administration degree from the University of Kansas. He received the prestigious L.P. Cookingham Award for Development of Young Professionals from the International City/County Management Association (ICMA) and the Minority and Women Advancement Award from the American Public Transit Association (APTA). He was also recognized as Public Administrator of the Year by the American Society of Public Administration (ASPA) and Outstanding Management Innovator (Honorable Mention) by ICMA. Chuck was recognized in 2007 with the Lifetime Achievement Award from his Public Administration Alumni Association at the University of Kansas. 22 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com JAMES NILS HOLGERSSON/Co-Lead Consultant Director of Business Development/Senior Consultant James (Jim) Nils Holgersson is a seasoned City Manager with more than 35 years experience in the Public Sector. His record as a key executive in six very diverse communities, across five states provides Jim with invaluable insights into the management challenges modern municipalities face and how to resolve them. Jim’s extensive Public Sector management experience includes: Senior Administrative Assistant with the City of Davenport, Iowa where he worked in personnel, budget and operations including labor negotiations; City Administrator of Germantown, Tennessee, a quickly growing community east of Memphis where he focused his attention on long-term planning and development, fiscal impact analysis and organizational development; City Manager of Kalamazoo, Michigan where he focused on economic development, redevelopment, and neighborhood development; City Manager of Waco, Texas where in addition to overall management responsibilities his special attention was on economic development and redevelopment, neighborhood organizing, long-term finance and organizational development including the implementation of a skill based pay plan; Executive Director of the Rapoport Foundation, a Texas based non-profit that seeks innovative solutions to intractable and persistent problems and strives to cultivate emerging talents and promising models, where he worked to connect and leverage community resources; Deputy City Manager of San Jose, California where his primary responsibility was the development of neighborhood centric city service delivery, overseeing the operating departments that provide services to the neighborhoods; and finally, City Manager of Arlington Texas where Jim oversaw the development of Cowboy Stadium and guided the organization through the 2008 fiscal crisis. Jim joined the Waters Consulting Group Inc. in 2012. Areas of Expertise  Organizational Development  Executive Recruitment  Human Resource Management  Labor Relations  Performance Management  Workforce Development  Financial Management  Long-Term Planning and Strategic Implementation Professional Accomplishments and Education M.P.A., University of Arkansas 1978; B.A., Augustana College 1973  International City Management Association, Texas City Management Association, Past President  Tennessee City Management Association, Michigan City Management Association, Iowa City Management Association, Past Chairman ICMA Center for Performance management  Board Member of The Alliance For Innovation  Past Chair of the ICMA Committee on Diversity  CHUCK ROHRE| Senior Consultant Chuck Rohre is a Senior Consultant for The Waters Consulting Group, Inc. (WCG). In this role, he is responsible for managing and conducting executive recruitment engagements for the firm to insure their integrity, timeliness and adherence to budget parameters. Chuck has more than 35 years of experience in managing and consulting in both the private and public sectors. He has served as Police Chief and Director of Public Safety for North Texas municipalities with populations ranging from 9,000 to 200,000 plus. Prior to beginning his consulting career, Mr. Rohre served for three years as Police Chief of Plano, Texas. Chuck joined the firm in January 2006 following a 13-year engagement with another nationally recognized public sector search firm where he managed the Texas and Southwestern operations. He has an extensive and successful track record of completed recruitment across the nation, especially in the Midwestern and Southwestern states. Among others, he has led recruitment processes for City and Assistant City Managers, Police Chiefs, Fire Chiefs, Library CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT Directors, Chief Information Officers, City/County Attorneys, Parks & Recreation Directors, Finance Directors and Public Works Directors. The clients range from as small as 2,500 to as large as 700,000 in population. He has also conducted management-consulting assignments in a number of areas including public safety, career development and strategic planning. He has written and presented training in a variety of subject areas including personnel assessment, leadership and management skills, and career development for public sector employees. Areas of Expertise  Executive Recruitment  Background Investigations  Assessment Centers  Career Development  Strategic Planning  Organizational Assessment Professional Accomplishments and Education Chuck received his Bachelor’s degree in Career Development from the Dallas campus of Abilene Christian University and his Master’s degree in Human Relations and Management from the same institution. He has completed advanced management training at the Institute for Law Enforcement Administration and now serves on its adjunct faculty and advisory board. Chuck completed the Federal Bureau of Investigation’s prestigious LEEDS course at Quantico, Virginia. He is a veteran of the United States Army, serving in the United States and the Republic of Viet Nam. 24 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com ANDREA BATTLE SIMS – Co-Lead/Senior Consultant Andrea Battle Sims has been working in executive recruitment for over nine years, managing all phases of the recruitment process for public sector executives, including: City and Assistant City Managers, Human Resources Directors, Police Chiefs, Chief Information Officers, Library Directors, City/County Attorneys, Parks & Recreation Directors, Finance Directors and Workforce Development Executive Directors. Andrea is an experienced professional with over twenty years of prior experience in Information Technology, IT Audit and Management experience in both the public and private sector. Her local government leadership roles include serving as the IT Director at Cleveland Public Schools with a staff of 50; Deputy Director of IT at Cuyahoga County with a staff of 70. In addition, her county experience includes creating a start-up venture to sell public computer access to the legal community. Ms. Sims has held management positions at AT&T, Progressive Insurance, and National City Bank managing IT projects as well as IT professionals, along with serving as an internal consultant/auditor. Areas of Expertise  Executive Recruitment  Recruitment and Retention Training  Diversity-based Recruitment and Retention  Information Technology Leadership  Organizational Assessment  Strategic Planning and Implementation  Project Management  Process Improvement  Change Management Professional Accomplishments and Education Andrea’s educational background includes a Bachelor of Arts in Mathematics from Spelman College, Atlanta Georgia and a Master of Science in Operations Research from The Wharton School at the University of Pennsylvania, Philadelphia, Pennsylvania. In addition, her post- graduate education includes numerous executive development seminars and certification from the Leadership Academy at Cleveland State University, the Anderson School at UCLA and the Gartner Group. Andrea’s current and past civic involvement includes the Board of Trustees at the Gathering Place; American Cancer Society, Cuyahoga Unit; Junior League of Cleveland, along with leadership positions with the Links, Inc., the Spelman Alumnae Association, and Delta Sigma Theta, Inc.  SECTION | 3 TIMETABLE CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 26 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com  a. EXECUTIVE RECRUITMENT PROJECT TIMELINE Below is an estimated Timeline for the executive recruitment process. You will be asked during the first on-site meeting to review and approve a Timeline for the recruitment project. It is our intent to conduct the recruitment expeditiously, but not at the expense of finding high-quality candidates for you. However, we commit to you to deliver a group of Finalists for your consideration within 50 days from the date that we commence recruitment activities. OKALOOSA COUNTY, FLORIDA EXECUTIVE RECRUITMENT COUNTY MANAGER PRELIMINARY TIMELINE The following Timeline represents a preliminary schedule for your executive recruitment based on a commencement date of December 28, 2012. Actual target dates will be developed in consultation with and approved by the Okaloosa County. Activity Target Date  The Waters Consulting Group (WCG) Completes On-Site January 3, 2013 Interviews to Develop Candidate Profile and Recruitment Brochure; Board of County Commissioners (County) Approves Ad Placement Schedule and Timeline.(Depending on County’s holiday schedule)  WCG Sends Draft Recruitment Brochure to County. January 8 , 2013  County Returns Draft Recruitment Brochure (with edits) to WCG. January 15, 2013  WCG Commences Executive Recruitment Advertising and January 16, 2013 Marketing.  WCG Commences Formal Review of Applications and Sends February 1, 2013 Most Promising Applicants a Candidate Questionnaire to Provide Additional Information about Background and Experience.  WCG Completes Formal Review of Applications and Sends February 15, 2013 Selected Resumes and Questionnaire Responses to the County for Review.  WCG Meets with County and Recommends Semi-Finalists; Week of February 18, 2013 County Selects Finalists for On-Site Interviews.  WCG Completes Reference Checks/Background March 7, 2013 Checks/Academic Verification for Finalists.  WCG Sends Documentation for Finalists to County. March 8, 2013  County Conducts On-Site Interviews with Finalists. Week of March 11, 2013  County Extends Employment Offer to Finalist. Week of March 25, 2013  Candidate projected start time (to allow for participation in May, 2013 upcoming budget cycle)  b. What progress reports would be made, in what format, and at what stages of the project? We typically provide written progress reports at key points in the project, i.e., at the start and closing of each task/phase – profile development, direct marketing/advertising, etc, selection/recommendation of semifinalists, finalists, background checks, etc. We understand the requirements in the RFP and will provide these reports on a bi-weekly basis as requested. CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 28 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com SECTION | 4 PROJECT COSTS  SECTION 4 | PROJECT COSTS a. The all-inclusive professional fee to conduct the recruitment is provided below and includes the cost of professional services by the Lead Consultants and the project support staff, and all project-related expenses such as advertising, printing, candidate background and reference checks, and travel expenses for three (3) on-site visits. Travel expenses incurred by candidates for on-site interviews with the client are not the responsibility of WCG and are handled directly by the client organization. If there is a preference for separate billings for the professional services and project-related expenses, please advise us and the agreement can reflect such an arrangement. The all-inclusive professional fee will be billed in four installments; 30% of the fee will be billed at the beginning of the recruitment; 30% at the implementation of Phase I; 30% at the implementation of Phase II; and the final 10% upon acceptance of offer by the candidate. CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT If candidates from this recruitment process are selected for another position within your organization within one year of the close of the recruitment, a fee of 50% of the above mentioned proposal amount will be due to WCG Executive Recruitment. All questions regarding the professional fees and project-related expenses should be directed to Chuck Anderson, CEO of Executive Recruitment Division at canderson@watersconsulting.com or via phone at 817.965.3911. PHASE DESCRIPTION OF PROFESSIONAL SERVICES Phase I Task 1 – Candidate Profile Development/Advertising/Marketing (includes one day on site by Co- Lead Consultant) Task 2 – Identify Quality Candidates Phase II Task 3 – Screening of Applications and Submission of Recommended Finalists to Client. Task 4 – Reference Checks, Background Checks, and Academic Verifications Phase III Task 5 – Final Process/On-Site Interviews with Finalists (includes two days on site by Co- Lead Consultant) Conclusion Acceptance of offer by candidate TOTAL ALL-INCLUSIVE PROFESSIONAL FEE $23,500.00 OPTIONAL SERVICES FOR CONSIDERATION FEES Additional work related to the search process and as specifically requested by the client $1,500.00 per day that is outside of the scope of this project (i.e. additional onsite meetings) is additional. plus expenses The fixed professional fee for this recruitment anticipates no more than three onsite consulting days with one consultant. However, we would be pleased to provide additional onsite consulting visits for our standard daily rate of $1,500 plus expenses. b. Is there a cap on reimbursable costs? There are no reimbursable costs for this project as proposed. c. What are the projected travel expenses, if any? The travel expenses are for 3 consultant visits and are included in the all-inclusive fee. 30 d. Is your firm willing to provide additional services as needed at an hourly rate? If so, at what rates? Our standard daily rate of $1,500 plus expenses for additional consulting services. © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com SECTION | 5 GUARANTEES  SECTION 5 |GUARANTEES a. Describe any guarantees and the nature of the guarantees that you are willing to make with regard to the quality of your work, including any guarantee relating to any early separation of the selected candidate. As previously mentioned in Section 1.q, we offer a triple guarantee for our clients. Our Triple Guarantee is defined as: (1) A commitment to remain with the recruitment assignment until you have made an appointment for the fees and tasks quoted in this proposal. If you are unable to make a selection from the initial group of Finalists, WCG will work to identify a supplemental group until you find a candidate to hire; (2) your executive recruitment is guaranteed for 24 months against termination for cause. Within the first year, the CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT replacement recruitment will be repeated with no additional professional fee, but only for project-related expenses. During the second year, the replacement recruitment is reduced to 50% of the professional fee plus project-related expenses. Candidates appointed from within your organization do not qualify for this guarantee. This guarantee is subject to further limitations and restrictions of your state laws. (3) WCG will not solicit any candidates selected under this contract for any other position while the candidate is employed with your organization. b. Describe what happens if the Board is not satisfied with the candidates presented to them? Our firm will continue to seek candidates for your organization until the Board is satisfied that they have a highly qualified and well-vetted slate of candidates for their next County Manager. This is considered part of the Triple Guarantee also. 32 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com SECTION | 6 SAMPLE BROCHURE  SECTION 6 |SAMPLE BROCHURE CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 34 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 36 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com  SECTION | 7 FORMS CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 38 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com SECTION 7 |FORMS CITY OF SCOTTSDALE, AZ – CITY MANAGER RECRUITMENT 40 © 2012-The Waters Consulting Group, Inc. This proposal contains proprietary information and is the sole property of Dallas | Austin | Cleveland | Denver WCG, Inc. It is not to be reproduced without the written consent of WCG, Inc. watersconsulting.com