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Okaloosa County Board of County Commissioners
Title VI/Nondiscrimination Policy
Policy Statement
It is the policy of the Okaloosa County Board of County Commissioners, under Title VI of the
Civil Rights Act of 1964; Section 504 of the Rehabilitation Act of 1973; Age Discrimination Act
of 1975; Section 324 of the Federal-Aid Highway Act of 1973; Civil Rights Restoration Act of
1987; and related statutes and regulations, that no person shall on the basis of race, color,
national origin, sex, religion, age, disability, income or family status, be excluded from
participation in, be denied the benefits of, or be otherwise subjected to discrimination or
retaliation under any federally or non-federally funded program, service or activity administered
by the County or its sub-recipients.
Title VI/Nondiscrimination Coordinator
The Okaloosa County Board of County Commissioners has established the Title VI/
Nondiscrimination Coordinator as:
Rick Owen, Administrative Manager
Okaloosa County BCC
1804 Lewis Turner Blvd., Suite 400
Fort Walton Beach, Florida 32547
E-mail: rowen@co.okaloosa.fl.us
Phone: 850-651-7515
Title VI Complaint Procedure
The purpose of the Okaloosa County Board of County Commissioners Title VI policy is to
establish and implement procedures that comply with Title VI of the Civil Rights Act of 1964,
the Civil Rights Restoration Act of 1987, the Americans with Disabilities Act of 1990 (ADA), as
well as other related federal and state statutes and regulations.
The County does not tolerate discrimination in any of its programs, services or activities; and
will not exclude participation in, deny the benefits of, or subject to discrimination anyone on the
grounds of race, color, national origin, sex, religion, age, disability, income or family status. The
County values diversity and both welcomes and actively seeks input from all interested parties.
Any person who believes he or she has been discriminated against on the basis of race, color,
national origin, sex, religion, age, disability, income or family status by the Okaloosa County
Board of County Commissioners may file a discrimination complaint by completing and
submitting the County’s Title VI/Nondiscrimination complaint form. See below for filing
instructions:
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1. All complaints shall be submitted in a written format and contain the identity of the
complainant as well as the basis for the allegations (i.e., race, color, national origin, sex,
religion, age, disability, income or family status). If the complaint cannot be submitted in
writing, the complainant should contact the Risk Manager. See ADA/504 section for
contact information. Submissions must also include:
Name, address and contact number of the person making the complaint;
Names, addresses and contact numbers of witnesses;
A narrative or statement describing the alleged violation of Title VI, including date and
time of the alleged violation and County program, service or activity where the alleged
violation occurred; and
Any other documentation that may provide additional explanation or identification of the
alleged violation.
2. All complaints shall be filed no later than (180) calendar days from the date of the alleged
discrimination. Complaints should be filed with the Risk Manager. See ADA/504 section
for contact information.
3. No more than forty-five (45) calendar days after receipt of the complaint, the Risk
Manager will address the alleged discrimination with the complainant and discuss a
possible resolution. Please note that in responding to any requests for additional
information, a complainant's failure to provide the requested information within fifteen
(15) days may result in the administrative closure of the complaint.
4. Within thirty (30) calendar days of the discussion, the Risk Manager will complete an
investigation of the allegations and respond in writing to the person who filed the
complaint. The response will explain the position of the County and offer options for
substantive resolution of the complaint.
5. The person who filed the complaint may appeal the written response if it does not
satisfactorily resolve the issue. Appeals must be submitted in writing within fifteen (15)
calendar days after receipt of written response to the County Administrator at:
Okaloosa County BCC
1804 Lewis Turner Blvd., Suite 400
Fort Walton Beach, Florida 32547
Retaliation
Retaliation is prohibited under Title VI of the Civil Rights Act of 1964 and related federal and
state nondiscrimination authorities. It is the policy of the Okaloosa County Board of County
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Commissioners that persons filing a complaint of discrimination should have the right to do so
without interference, intimidation, coercion or fear of reprisal. Anyone who feels they have been
subjected to retaliation should report such an incident to the Risk Manager named in this policy.
The procedures and time constraints for filing retaliation claims are the same as those that apply
to Title VI discrimination claims.
ADA/504 Statement
Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990
(ADA) and related federal and state laws and regulations forbid discrimination against those who
have disabilities. Furthermore, these laws require federal aid recipients and other government
entities to take affirmative steps to reasonably accommodate the disabled and ensure that their
needs are equitably represented in the transportation planning process.
The Okaloosa County Board of County Commissioners will make every effort to ensure that its
facilities, programs, services and activities are accessible to those with disabilities. The County
invites members of the disabled community and disability service groups to participate in its
advisory committees and public involvement activities.
The County encourages the public to report any facility, program, service or activity that appears
inaccessible to the disabled. Furthermore, the County will provide reasonable accommodation to
disabled individuals who wish to participate in public involvement events or who require special
assistance to access County facilities, programs, services or activities.
ADA/504 Coordinator
The Okaloosa County Board of County Commissioners has established an ADA/504 Coordinator
to facilitate assistance for disabled residents and visitors. The ADA/504 Coordinator is able to
assist members of the public with the provision of auxiliary aids and services for County
meetings, programs and events by coordinating with corresponding department heads. The
ADA/504 Coordinator also investigates and seeks to resolve any complaints regarding special
needs accessibility to County facilities or programs. The same complaint procedures and time
constraints for filing in regard to Title VI also apply for alleged discrimination incidents against
those who have disabilities, and should be directed to:
Laura Porter, Risk Manager
Okaloosa County BCC
601-A N. Pearl Street
Crestview, Florida 32536
E-mail: lporter@co.okaloosa.fl.us
Phone: 850-689-5977
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Limited English Proficiency (LEP) Guidance
Title VI of the Civil Rights Act of 1964, Executive Order 13166, and various directives from the
US Department of Justice (DOJ) and US Department of Transportation (DOT) require federal
aid recipients to take reasonable steps to ensure meaningful access to programs, services and
activities by those who do not speak English proficiently. To determine the extent to which LEP
services are required and in which languages, the law requires the analysis of four factors:
• The number or proportion of LEP persons eligible to be served or likely to be
encountered by the County’s programs, services or activities;
• The frequency with which LEP individuals come in contact with these programs, services
or activities;
• The nature and importance of the program, service, or activity to people’s lives; and
• The resources available to the County and the likely costs of the LEP services.
Documents that are considered vital, such as the Title VI complaint form and notice of a person's
rights under Title VI will be printed in-house at minimal cost and made available to the LEP
population as needed. With additional funding currently not available, printing in-house will be
the most economical means of transmitting the information.
The County understands that its community profile is changing and the four factor analysis may
reveal the need for more or varied LEP services in the future. As such, the Human Resources
Director will annually examine the LEP plan to ensure that it remains reflective of the
community’s needs. For a copy of the current LEP Plan, please visit
http://www.co.okaloosa.fl.us or contact Okaloosa County Board of County Commissioners
Human Resources at 601-B N. Pearl Street, Crestview, Florida 32536 or 850-689-5870.
Persons requiring special language services should contact the County’s Title
VI/Nondiscrimination Coordinator.
Assurances
Effective May 05, 2015, the Okaloosa County Board of County Commissioners has designated
the County Administrator as the signing authority for the Title VI/Nondiscrimination policy and
associated assurances. The County Administrator will certify every three years, or commensurate
with a change in incumbent, that its programs, services and activities are being conducted in a
nondiscriminatory manner. This certification is termed as ‘assurances’ and serve two important
purposes. First, they document the County’s commitment to nondiscrimination and equitable
service to its community. Second, they serve as a legally enforceable agreement by which the
County may be held liable for breach. The public may view the current assurance on the County
website or by contacting the Title VI/Nondiscrimination Coordinator.
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For additional information and resources regarding Title VI issues, please contact the County’s
Title VI/Nondiscrimination Coordinator named in this policy.
Dated: ___________________________
by ___________________________________________, County Administrator
John Hofstad
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