Okaloosa County BOCC — 2013 meeting #1144 (date undetermined) — 3-5 Risk Management — reading text

BOARD OF COUNTY COMMISSIONERS OKALOOSA COUNTY, FLORIDA SERVICE AREA: GENERAL GOVERNMENT DEPARTMENT/PROGRAM: RISK MANAGEMENT / SELF – INSURANCE FUND PROGRAM DESCRIPTION: The Risk Management Department is responsible for the safety of employees, and the conservation of the physical and financial assets of the Board of County Commissioners, the Clerk of Court, the Tax Collector, the Property Appraiser, and the Supervisor of Elections. Our major activities include administration of the Self-Insurance Fund; including general liability, workers’ compensation, auto and property insurance, the Employee Benefit Program, Contract Review, Public Records Requests and Claim Management. In addition, we act as Coordinator of the Americans with Disabilities Act (ADA) for the County. REVENUE: Risk Management is an internal service fund. Supporting revenue are charges for services to County user departments and Constitutional Officers participating in the program. EXPENDITURES: RISK MANAGEMENT ADMINISTRATION Expenditures Budget FY11 FY12 FY13 FY14 Category Actual $ Actual $ Original $ Approved $ Personal Services 213,154 180,571 194,903 196,536 Operating Expenses 11,354 8,917 15,763 13,333 Capital Outlay 0 0 0 5,770 Reserves 0 0 1,036,669 2,512,813 Total 224,508 189,488 1,247,335 2,728,452 SELF INSURANCE Expenditures Budget FY11 FY12 FY13 FY14 Category Actual $ Actual $ Original $ Approved $ Personal Services 1,272,062 1,309,532 1,280,000 1,250,000 Operating Expenses 11,711,632 12,120,468 12,400,433 12,100,243 Capital Outlay 0 0 0 0 Reserves 0 0 0 0 Total 12,983,694 13,430,000 13,680,433 13,350,243 HISTORICAL STAFFING SUMMARY: Category FY11 FY12 FY13 FY14 Full-time 3 3 3 3 Part-Time 0 0 0 0 Relief 0 0 0 0 Total 3 3 3 3 MAJOR ACCOMPLISHMENTS LAST YEAR:  Bid the dental, life and disability programs resulting in a 22% savings to the County.  Obtained a health insurance refund of $1.7 million through the ProShare program.  Conducted the annual Employee Health Fair where 207 employees participated. PROGRAM GOAL: To provide professional support in the areas of employee health, wellness and safety while protecting County assets through aggressive Workers’ Compensation, property, auto and general liability claims management. KEY OBJECTIVES: 1. Plan, organize and coordinate a comprehensive insurance management, accident prevention, and County wide loss control program. 2. Act as advisor and consultant to County Management, BCC, Constitutional Officers, directors, managers and supervisors on loss control, insurance, self-insurance, and contract & claims administration. 3. Administer the review and processing of all workers’ compensation, property, auto, and liability claims. 4. Coordinate employee health and wellness functions including employee benefit and employee health fairs. 5. Responsible for the County Safety Committee and acts as the County Americans with Disabilities Act (ADA) Coordinator PERFORMANCE MEASURES: Actual Estimated Adopted Performance Measures FY11/12 FY12/13 FY 13/14 Workers Compensation Number of Medical Only Claims 39 40 40 Number of lost time claims 19 8 8 Number of lost time days 1,796 1,050 1,000 Auto Claims Number of no fault auto claims (e.g. parked vehicle) 2 0 0 Input/Output Number of at fault auto claims 7 20 15 Liability/E&O Claims Number of liability/E&O claims 11 55 40 Property Claims Number of property claims 0 0 0 Health & Wellness Number of employee requests for assistance 2,451 2,478 2,500 Number of employees participated in Health Fair 229 207 230 Number of employees participated in Benefits Fair 275 280 300 Workers Compensation Number of worker days lost to injury per full time employee 1.99 1.22 1.11 Number of worker days lost to injury per workers' comp 42.57 20.19 19.23 Number of workers' comp claims per 100 FTE's 6.42 5.75 5. 75 Number of workers' comp claims per 100,000 hours worked 3.09 3.07 2.76 Percentage of lost time cases returned to work in 7 days 53 25 25 Efficiency/Effectiveness Percentage of lost time cases returned to work in 21 days 74 50 50 Percentage of lost time cases returned to work greater than 26 50 50 21 days Auto Claims Number of at fault auto claims per total vehicles .017 .033 .025 Number of at fault auto claims per 100,000 miles driven 0.19 .417 .313 Property Claims Property loss per $100 property value 0 0 0 Premiums per $100 property value at risk .42 .40 .42 Health & Wellness Percentage of employees participated in Health Fair 24 23 25 Percentage of employees participated in Benefits Fair 29 30 33