Fort Walton Beach Council agenda — 09-10-13--regular — reading text

the following areas: human resources; performance improvement; process analysis; strategic planning; statistical analysis; research methodology; data management; surveys and polling; technology, analysis; change management; and risk analysis. Dr. Ling has planned, organized, and managed studies on human resources assessment, survey analysis, government efficiency, technology planning Information utilization, public opinion, market expansion, and privatization. Each of these studies dealt with summarizing major alternatives for decision makers and providing viable recommendations. He has consulting experience in public sector evaluation, research management, efficiency analysis, survey analysis, statistical modeling, and technology planning. Dr. Ling has worked with a multitude of clients in the capacity of Project Director. He has worked on hundreds of engagements across the nation Evergreen Solutions, LLC Page 3 -2 N9 Aed U0-£1 dJU Jo PJemy : 405Z) oll' suorinlog uaaiBian3 - lesodoJd P! 8 1Jt0- CC ddb Guawgoegy and includes work in state and local governments, school districts, institutions of higher education, quasi governmental agencies, and private industry. Dr. Ling has been instrumental in creating, reviewing, and evaluatingthe methodology employed by Evergreen Solutions on all human resource engagements. His background and skill set make him uniquely qualified for assessing organizational critical needs and strategy. He is also an expert in policy Development and long t-erm planning. A sample of the types of studies Dr. Ling has been Involved with include: Classification /Compensation- He developed the methodology and techniques for organizations to employee for successful data collection and implementation based on internal and external equity needs. He has been the Project Director for numerous Projects related to classification and /or compensation. Some of the local governments in Florida that he has worked with, or Is currently on contract to work with, include: City of Panama City; City of Winter Park; City of Orlando: City of Bartow; City of Cape Coral; City of Palm Beach Gardens; City of Delray; City of Ocala; City of Kissimmee; City of Tamarac; City of Lake City; City of Punta Gorda; City of St. Cloud; City of Bushnell; City of Hollywood; City of Dania Beach; City of Bunnell; Seminole County; Charlotte County; Manatee County; Bay County; Osceola County, Sumter County; Citrus County; Town of Juno Beach; Town of Ponce Inlet; Village of North Palm Beach; Village of Islamorada; Village of Pinecrest; Miami Shores Village; and many others. Performance Evaluation - He has provided the framework for many organizations transitioning into goal based performance evaluation systems or fully functional merit -based pay structures. He understands the Importance of a well stratified, objective based review process and has been instrumental in assisting a number of large organizations transition from traditional systems into merit -based pay structures with minimal transitional costs and interruption. Some of the public organizations he has Provided these services to include, but are not limited to, the following: Manatee County; Heath Care District of Palm Beach County, FL; City of Lee' s Summit, MO: City of Cape Coral, FL; and the City of Riverdale, GA. Market Research - He provided the basis forwhich market research was collected, analyzed, and review. He ensured that data collection procedures and methods were statistically reliable using his knowledge of statistics and overall market research. Policy Development - He has a thorough and firm understanding of Policy development and has assisted many clients with implementing tailored policies and practices that reflect best practices. mt- Evergreen Solutions, LLC Page 3- 3  R Aed 8l0-El dJU to Pze- V : 405Z) Dll' suopmoS uaazgzaA3 - lesodmd P! 8 8L0- 81 ddzi 4uawgoegtl 0 Dr. Ling holds a Doctorate' s Degree from Florida State University in a m v a Political Science and has taught courses addressing research methodology, statistical analysis, technological innovations, and political economy at various universities. Assistant Project Ms. Berkley is a Manager at Evergreen Solutions who has over 30 years Director human resources experience demonstrating a thorough knowledge of Ms. Nancy Berkley, multiple HR disciplines including, recruiting and staffing, workforce SPHR planning and retention, on- boarding, compensation and benefits, employee and labor relations, employee leave administration, voluntary and in- voluntary employee separations, performance management, employee surveys, organizational design and development, organization effectiveness, employee learning, training, and development, employee records administration and retention, and awards and recognition programs. She has consistently enhanced organizational capability by integrating HR with strategic business planning, development and assessment She has provided Individualized executive coaching and led HR team development and high performance teams. She has led corporate change initiatives and built talent -rich organizations by strengthening people and integrating processes and has directed human resources in high -volume, transactional service organizations and high - level, consulting organizations. She has excellent conflict resolution, negotiation, and influencing skills. Ms. Berkley possesses expertise in the following HR areas: Designed and implemented a shared service, centralized virtual staffing organization for statewide agency, increasing efficiency of staffing function for hiring managers. Analyzed and responded to employee relation trends: positively influenced work environments reducing employee complaints by 90 percent. Consulted with senior leaders and successfully led projectteams to develop new policies, programs and tools; includingtotal revision and communication of a company' s HR policies and practices to be in accordance with state and federal laws. Created HR metrics reviews utilizing business goals and human resources information systems data; set Improvement goals and developed action plans for unique business requirements. Designed succession and development plans for high tech engineering leaders, and multHevel business units; compiling all data for senior executive delivery and review. Developed and implemented Employee Involvement (EI) Engagement) strategy; measured its success, and applied El tools with Lean manufacturing processes to facilitate objective results. Conceptualized and implemented complex workforce reduction plans; then redeployed - 50 percent of the affected employees. Evergreen Solutions, LLC Page 3 -4 V Red 81,0-£ t d: IN 10 ple- V : 1105Z) 0l'i' suopnlo8 ua8JBJ0Aa - lesodOJd Pie 81,041 dA8 :luawg0euy a Integrated three training groups into one cohesive team; concept OYu a was replicated in other business units. Participated on Boeing company -wide learning council; provided