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In addition to the AT, Evergreen will also distribute our Management
Issues Tool ( MIT). The MIT is distributed to supervisors and managers d
and is used to collect specific information from supervisors and
managers related to such issues as recruitment and retention problems,
classification issues, pay equity issues, problems with titles, and other
related issues. Each MIT will be logged and a specific response will be
provided. The MIT process is designed to allow supervisors and
managers to give direct Input into the process and they serve as " red
flags - to Evergreen Solutions staff during the analysis portion of the
project.
Preliminary As a starting point for analysis, Evergreen' s project consultants review
Assessment the client' s database in comparison to the pay plan and information
collected from the JATs to produce a preliminary assessment. The
preliminary assessment summarizes the strengths and weaknesses of
your human resource management system. The compensation analysis
focuses on the number of pay grades, range widths, percentage
differences between grades, step plans versus open range plans, and the
expected time to reach full job competency. The overall analysis focuses
on structure, movement, and equity (internal) as well as specific
concerns such as turnover, longevity, compression, and range anomalies.
The issues we identify in the assessment become core considerations in
creating the potential solutions later in the process.
Job Evaluation The next step in the process is to review responses to the JATs and
identify any possible misclassifications. Once the review of the JATS has
been completed, Evergreen' s consultants will evaluate all jobs on each of
the compensatory factors, score each position, and determine if there is
any need for further Investigation of specific positions. If serious
discrepancies exist, Evergreen' s consultants will work directly with the
client's Project Manager to resolve any issues.
Once work has been properly classified, changes in the current
classification system rankings can be recommended. Our goal Is to
produce a classification system that reflects the internal equity
relationships suggested by the AT scoring conducted earlier.
Compensation Our approach to compensation analysis is based on the belief that
compensation should be organization-specific, fair, equitable, and
directly tied to strategic goals. To ensure that all these criteria are met,
we will conduct an extensive analysis on the relevant labor market, the
internal structure and inter -relatedness of jobs within the organization,
and the relative worth of jobs within the organization visa -vis the
compensation philosophy.
The most traditional component of a total compensation program is base
pay (fixed pay). However, inclusion of benefits in total compensation
strategy is not a new concept. Provision of benefits was originally a
recruitment tool, though over time the provision of core benefits has
become an expectation. Research shows that public sector organizations
commonly use superior benefits packages as a way to offset structural
disadvantages in base pay. The purpose of the survey is to collect
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recommendations for change consistent with the parameters of the
compensation philosophy.
Market Survey A key component of assessing compensation is to consider market
Position, which is sometimes referred to as external equity or
competitiveness. Evergreen' s consultants wait until well into the
classification analysis to design the market survey to ensure thatjobs are
understood, anomalies in classification characteristics are documented,
and sufficient input has been received. The market survey will obtain
standard range information related to minimum, midpoint, and maximum
salaries. Data collection will focus on the public sector, but will include
information from the private sector where applicable. Further, we will
took to include any employers to whom the organization has recently lost
employees.
In addition, a benefits survey will also be administered in tandem with
the market survey. Special consideration can be given to select highly
competitive, market -driven positions if necessary.
Benchmarks One of the most important components of the external assessment is in
the selection and utilization of benchmark positions for the labor market
survey. We will work with the client to identify the appropriate number of
benchmark positions to best suit the client's needs in the labor market
survey. Based on our experience, we have found that it is simply not
practical to survey all positions within the organization —the resulting
surveys become too cumbersome for labor market peers to complete,
and the response rate on the whole suffers. We ensure, through multiple
checks and balances, that the benchmark positions chosen will
represent a broad spectrum of positions across the organization, from all
job families, pay levels, and functional areas.
Targets To conduct an external labor market assessment, we work with the client
to Identify the most appropriate targets to survey. Evergreen selects peer
organizations based on the local labor competition, regional markets,
and class specific
- markets. Peer organizations should be those
organizations that compete with the client for labor in at least one job
family. An appropriate mix of peers in the public and private sectors will
be included in the survey, and if necessary, augmented with published
secondary data sources.
Typically, Evergreen waits until the outreach process has been completed
to Identify the complete list of market peers. This is because we often will
uncover specific information during the focus group and interview
sessions that identifies potentially critical survey targets. ideally, we
would like to work with the client after the outreach has been concluded
to identify the final list of potential market peers.
An important factor of our methodology is that the client has the final
approval of all aspects of the study. We will not proceed with the
analysis unless the client is completely comfortable with the survey
targets chosen. Often, there are different factors impacting an
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organization, such as proximity to a major metropolitan area, technology aAaA
corridor, or specific market (i. e., military base), that have a direct effect
on its ability to recruit and retain employees in specific positions. These
factors have to be taken into account when selecting survey targets.
Once the targets are selected and approved, the survey instrument is
developed and sent to the client for final approval. Subsequent to client
approval, the survey is then distributed to the targets in both paper and
electronic formats.
Evergreen Solutions uses four f-old method of communicating with
respondents. Our staff notifies the target group that the survey is being
sent or made available, confirms receipt, and encourages participation.
Once the data are received, they are cleaned, validated, and
summarized. A separate report is issued that shows the results of the
