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Okaloosa County BOCC — May 20, 2014 — Intermedix EMS Billing Contract 2014 — reading text
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Public Law 104-191 (“HIPAA”),
and the regulations promulgated there under, including, without limitation, the regulations
codified at 45 CFR Parts 160 and 164 (“HIPAA Regulations”); the Health Information
Technology for Economic and Clinical Health Act, as incorporated in the American Recovery
and Reinvestment Act of 2009, and its implementing regulations and guidance issued by the
Secretary of the Department of Health and Human Services (the “Secretary”) (the “HITECH
Act”); and other applicable state and federal laws, all as amended from time to time, including as
amended by the Final Rule issued. by the Secretary on January 17, 2013 titled “Modifications to
the HIPAA Privacy, Security, Enforcement, and Breach Notification Rules under the Health
Information Technology for Economic and Clinical Health Act and the Genetic Information
Nondiscrimination Act; Other Modifications to the HIPAA Rules”; and
WHEREAS, the HIPAA Regulations require Covered Entity to enter into an agreement
with Business Associate meeting certain requirements with respect to the Use and Disclosure of
PHI, which are met by this BA Agreement.
NOW, THEREFORE, in consideration of the mutual promises contained herein and the
exchange of information pursuant to this BA Agreement, the parties agree as follows:
1, Definitions.
Capitalized terms used herein without definition shall have the meanings ascribed to them
in the HIPAA Regulations or the HITECH Act, as applicable, unless otherwise defined herein.
2. Obligations of Business Associate.
a. Permitted Uses and Disclosures. Business Associate shall only Use or Disclose
PHI for the purposes of (i) performing Business Associate’s obligations under the Underlying
Agreement and as permitted by this BA Agreement; or (ii) as permitted or Required By Law; or
(iii) as otherwise permitted by this BA Agreement. Business Associate shall not Use or further
Disclose PHI other than as permitted or required by this BA Agreement or as Required By Law.
Further, Business Associate shall not Use or Disclose PHI in any manner that would constitute a
violation of the HIPAA Regulations or the HITECH Act if so used by Covered Entity, except
that Business Associate may Use PHI (i) for the proper management and administration of
Business Associate; or (ii) to carry out the legal responsibilities of Business Associate. Business
Associate may Disclose PHI for the proper management and administration of Business
Associate, to carry out its legal responsibilities or for payment purposes as specified in 45 CFR §
164.506(c)(1) and (3), including but not limited to Disclosure to a business associate on behalf of
a covered entity or health care provider for payment purposes of such covered entity or health
care provider, with the expectation that such parties will provide reciprocal assistance to Covered
Entity, provided that with respect to any such Disclosure either: (i) the Disclosure is Required By
Law; or (ii) for permitted Disclosures when Required By Law, Business Associate shall obtain a
written agreement from the person to whom the PHI is to be Disclosed that such person will hold
the PHI in confidence and will not use and further disclose such PHI except as Required By Law
and for the purpose(s) for which it was Disclosed by Business Associate to such person, and that
such person will notify Business Associate of any instances of which it is aware in which the
confidentiality of the PHI has been breached.
b. Appropriate Safeguards. Business Associate shall implement administrative,
physical and technical safeguards that (i) reasonably and appropriately protect the
confidentiality, integrity and availability of electronic PHI that it creates, receives, maintains or
transmits on behalf of Covered Entity; and (ii) prevent the Use or Disclosure of PHI other than as
contemplated by the Underlying Agreement and this BA Agreement.
c. Compliance with Security Provisions. Business Associate shall: (i) implement
and maintain administrative safeguards as required by 45 CFR § 164.308, physical safeguards as
required by 45 CFR § 164.310 and technical safeguards as required by 45 CFR § 164.312; (ii)
implement and document reasonable and appropriate policies and procedures as required by 45
CFR § 164.316; and (iii) be in compliance with all requirements of the HITECH Act related to
security and applicable as if Business Associate were a “covered entity,” as such term is defined
in HIPAA.
d. Compliance with Privacy Provisions. Business Associate shall only Use and
Disclose PHI in compliance with each applicable requirement of 45 CFR § 164.504(e). Business
Associate shall comply with all requirements of the HITECH Act related to privacy and
applicable as if Business Associate were a “covered entity,” as such term is defined in HIPAA.
To the extent Business Associate is to carry out one or more of Covered Entity’s obligation(s)
under Subpart E of 45 CFR Part 164, Business Associate shall comply with the requirements of
Subpart E that apply to Covered Entity in the performance of such obligation(s).
e. Duty to Mitigate. Business Associate agrees to mitigate, to the extent practicable
and mandated by law, any harmful effect that is known to Business Associate of a Use or
Disclosure of PHI by Business Associate in violation of the requirements of this BA Agreement.
f. Encryption. To facilitate Business Associate’s compliance with this BA
Agreement and to assure adequate data security, Covered Entity agrees that all PHI provided or
transmitted to Business Associate pursuant to the Underlying Agreement shall be provided or
transmitted in a manner which renders such PHI unusable, unreadable or indecipherable to
unauthorized persons, through the use of a technology or methodology specified by the Secretary
in the guidance issued under Section 13402(h)(2) of the HITECH Act. Covered Entity
acknowledges that failure to do so could contribute to or permit a Breach triggering notification
obligations under the HITECH Act and further agrees that Business Associate shall have no
liability for any Breach caused by such failure.
3. Reporting.
a. Security Incidents and/or Unauthorized Use or Disclosure. Business Associate
shall report to Covered Entity a successful Security Incident or any Use and/or Disclosure of PHI
other than as provided for by this BA Agreement or permitted by applicable law within a
reasonable time of becoming aware of such Security Incident and/or unauthorized Use or
Disclosure (but not later than ten (10) days thereafter), in accordance with the notice provisions
set forth herein. Business Associate shall take (i) prompt action to cure any such deficiencies as
reasonably requested by Covered Entity; and (ii) any action pertaining to such Security Incident
and/or unauthorized Use or Disclosure required by applicable federal and state laws and
regulations. If such successful Security Incident or unauthorized Use or Disclosure results in a
Breach as defined in the HITECH Act, then Business Associate shall comply with the
requirements of Section 3.b below.
b. Breach of Unsecured PHI. The provisions of this Section 3.b are effective with
respect to the Discovery of a Breach of Unsecured PHI occurring on or after September 23,
2009. With respect to any unauthorized acquisition, access, Use or Disclosure of Covered
Entity’s PHI by Business Associate, its agents or subcontractors, Business Associate shall (i)
investigate such unauthorized acquisition, access, Use or Disclosure; (ii) determine whether such
unauthorized acquisition, access, Use or Disclosure constitutes a reportable Breach under the
HITECH Act; and (iii) document and retain its findings under clauses (i) and (ii). If Business
Associate Discovers that a reportable Breach has occurred, Business Associate shall notify
Covered Entity of such reportable Breach in writing within thirty (30) days of the date Business
Associate Discovers such Breach. Business Associate shall be deemed to have discovered a
Breach as of the first day that the Breach is either known to Business Associate or any of its
employees, officers or agents, other than the person who committed the Breach, or by exercising
reasonable diligence should have been known to Business Associate or any of its employees,
officers or agents, other than the person who committed the Breach. To the extent the
information is available to Business Associate, Business Associate’s written notice shall include
the information required by 45 CFR § 164.410(c). Business Associate shall promptly
supplement the written report with additional information regarding the Breach as it obtains such
information, Business Associate shall cooperate with Covered Entity in meeting Covered
Entity’s obligations under the HITECH Act with respect to such Breach.
4, Business Associate’s Agents. To the extent that Business Associate uses one or more
subcontractors or agents to provide services under the Underlying Agreement, and such
subcontractors or agents receive or have access to PHI, Business Associate shall sign an
agreement with such subcontractors or agents containing substantially the same provisions as this
BA Agreement.
5. Rights of Individuals.
a. Access to PHI. Within ten (10) days of receipt of a request by Covered Entity,
Business Associate shall make PHI maintained in a Designated Record Set available to Covered
Entity or, as directed by Covered Entity, to an Individual to enable Covered Entity to fulfill its
obligations under 45 CFR § 164.524. Subject to Section 5.b below, (i) in the event that any
Individual requests access to PHI directly from Business Associate in connection with a routine
billing inquiry, Business Associate shall directly respond to such request in compliance with 45
CFR § 164.524; and (ii) in the event such request appears to be for a purpose other than a routine
billing inquiry, Business Associate shall forward a copy of such request to Covered Entity and
shall fully cooperate with Covered Entity in responding to such request. In either case, a denial
of access to requested PHI shall not be made without the prior written consent of Covered Entity.
db. Access to Electronic Health Records. If Business Associate is deemed to use or
maintain an Electronic Health Record on behalf of Covered Entity with respect to PHI, then, to
the extent an Individual has the right to request a copy of the PHI maintained in such Electronic
Health Record pursuant to 45 CFR § 164.524 and makes such a request to Business Associate,
Business Associate shall provide such Individual with a copy of the information contained in
such Electronic Health Record in an electronic format and, if the Individual so chooses, transmit
such copy directly to an entity or person designated by the Individual. Business Associate may
charge a fee to the Individual for providing a copy of such information, but such fee may not
exceed Business Associate’s labor costs in responding to the request for the copy. The
provisions of 45 CFR § 164.524, including the exceptions to the requirement to provide a copy
of PHI, shall otherwise apply and Business Associate shall comply therewith as if Business
Associate were the “covered entity,” as such term is defined in HIPAA. At Covered Entity’s
request, Business Associate shall provide Covered Entity with a copy of an Individual’s PHI
maintained in an Electronic Health Record in an electronic format and in a time and manner
designated by Covered Entity in order for Covered Entity to comply with 45 CFR § 164.524, as
amended by the HITECH Act.
c. Amendment of PHI. Business Associate agrees to make any amendment(s) to
PHI in a Designated Record Set that Covered Entity directs or agrees to pursuant to 45 CFR
§ 164.526 at the request of Covered Entity or an Individual, and in the time and manner
designated by Covered Entity.
d. Accounting Rights. This Section 5.d is subject to Section 5.e below. Business
Associate shall make available to Covered Entity, in
