Okaloosa County BOCC — May 20, 2014 — Caring Heart contract 2014 for BCC — reading text

no portion of this Contract without the prior written consent ofthe Coordinator. F. This Contract is the entire agreement between the parties. G. Attachments I and II are an integral part of the Contract and are hereby incorporated by reference into this Contract. All subsequent attachments are of an optional nature. H. Notice and Contact: The name and address of the contract manager for the Coordinator for this Contract IS: Abra L. McGill 600 Transit Way Ft. Walton Beach, FL 32547 The representative/position of the Agency/Operator responsible for administration of the program under this contract is: Constance Irwin, RN, D.O.N, Administrator 380 Medcrest Drive Crestview, FL 32536 In the event that difierent representatives are designated by either party after execution of this Contract, notice of the name and address ofthe new representative will be rendered in writing to the other party and said notification attached to originals of this Contract. This contract and its attachments contain all the terms and conditions agreed upon by the parties hereto WITNESS WHEREOF, the parties hereto have caused these presents to be executed. AGENCY/OPERATOR: COMMUNITY TRANSPORTATION COORDINATOR Stnndard CoordInation/Operator Contrnct Form · July 1!)97 9 of 10 Caring Hearts Pediatric Extended Care Okaloosa County Board of County Commissioners Signature: ff6AN gi lAW 21M, Michele Wheeler Signature: __________ Charles K. Windes, Jr Ti tie :_ _ ---'V'-'i""ce"--'-P'-'l""oe"'si""d""en"''t --_ _ _ Title: _ _--"'C,.,h""ai"-'rm~an"___ __ Stnnd l nJ CoordlnailoniOllerator CuntrRct Forni· July 1997 10 of 10  ATTACHMENT I AGENCY/OPERATOR CONTRACT SERVICE DESCRIPTION 1. The Agency/Operator will be able to provide: Type of Service - ambulatory and non-ambulatory transportation to Okaloosa County residents for the purpose of receiving service at the Caring Hearts Pediatric Extended Care Facility in Crestview, Florida. TranspOitation under this agreement will not be provided for any other facility. 2. The Agency/Operator will be available to provide transportation Monday through Friday 5:30AM to 7:00PM, with occasional special trips on Saturdays and Sundays Days Agency/Operator will not be able to provide services: None (Holidays and other days are not available.) 3. Vehicles Agency/Operator will use to transport all passengers (Vehicle Inventory attached) 4. Vehicle/Equipment Standards As required in the Operator's System Safety Program Plan attached. 5. Driver Requirements (if any) As required in the Operator's System Safety Program Plan attached. 6. Training As required in the Operator's System Safety Program Plan attached. 7. Agency/Operator fare structure $.1.20 per grid mile for Medicaid eligible clients less the $1.00 Co-Pay pel' trip for those client's not exempt from the Co-Pay requirements. $4.85 wheelchair load fee will apply. 8. Billing/Invoicing and Reimbursement procedure for Agency/Operator. Monthly invoice to the Coordinator, or designated representative, no later than the 10tl. of the month following the month for which transportation was provided. 9. Reporting Requirements Daily trip sheets, trip add on sheets and System Safety Program Plan annually with Safety Certification  ATTACHMENT II The Commission for the Transportation Disadvantaged Standards and Performance Requirements Pursuant to Rule 41-2.006, Florida Administrative Code, the Community Transportation Coordinator and any Transportation Operator/Agency from whom service is purchased or aITanged by the Community Transportation Coordinator shall adhere to Commission approved standards. These standards shaH include: (a) Drug and alcohol testing for safety sensitive job positions within the coordinated system regarding pre-employment, randomization, post-accident, and reasonable suspicion as required by the Federal Highway Administration and the Federal Transit Administration; (b) An escort of a passenger and dependent children are to be transported as locally negotiated and identified in the local TranspOltation Disadvantaged Service Plan; (c) Child restraint devices shall be determined locally as to their use, responsibility, and cost of such device in the local Transportation Disadvantaged Service Plan; (d) Passenger property that can be carried by the passenger and/or driver in one trip and can be safely be stowed on the vehicle, shall be allowed to be transported with the passenger at no additional charge. Additional requirements may be negotiated for carrying and loading rider property beyond this amount. Passenger property does not include wheelchairs, cbild seats, stretchers, secured oxygen, personal assistance devices, or intravenous devices; (e) Vehicle transfer points sball provide shelter, security, and safety of passengers; (f) A local toll free phone number for complaints or grievances shaH be posted inside the vehicle. The local complaint process shall be outlined as a section in the local Transportation Disadvantaged Service Plan including, advising tbe dissatisfied person about the Commission's Ombudsman Program as a step within the process as approved by the local Coordinating Board; (g) Out of service area trips shaH be provided when determined locally and approved by the local Coordinating Board, except in instances where local ordinances prohibit sucb trips; (h) Interior of aH vehicles shaH be free from ditt, grime, oil, trash, torn upholstery, damaged or broken seats, protruding metal or other objects or materials which could soil items placed in the vebicle or provide discomfort for tbe passenger; (1) Billing requirements of the Community Transportation Coordinator to subcontractors shall be determined locally by the local Coordinating Board and provided in the local Transportation Disadvantaged Service Plan. All bills shall be paid within 7 calendar days to subcontractors, after receipt of said payment by the Community Transportation Coordinator, except in instances where the Community Transportation Coordinator is a non-governmental entity; (j) Passenger/trip database must be maintained or accessible by the Community Transportation Coordinator on each rider being transported within the system; (k) Adequate seating for paratransit services shall be provided to each rider and escort, child, or personal care attendant, and no more passengers than the registered passenger seating capacity shall be scheduled or transported in a vehicle at any time. For transit services provided by transit vehicles, adequate seating or standing space will be provided to each rider and escort, child, or personal care attendant, and no more passengers than the registered passenger seating or standing capacity shall be scheduled or transported in a vehicle at any time; (1) Drivers for paratransit services, including coordination contractors, shall be required to announce and identify themselves by name and company in a manner that is conducive to communications with the specific passenger, upon pickup of each rider, group ofriders, or representative, guardian, or associate of the rider, except in situations where the driver regularly transports the rider on a recutTing basis. Each driver must have photo identification that is in view of the passenger. Name patches, inscriptions or badges that affix to driver clothing are acceptable. For transit services, the driver photo identification shall be in a conspicuous location in the vehicle; (m) The paratransit driver shall provide the passenger with boarding assistance, if necessary or requested, to the seating portion of the vehicle. The boarding assistance shall include opening the vehicle door, fastening the seat belt or utilization of wheel chair securement devices, storage of mobility assistance devices, and closing the vehicle door. In certain paratransit service categories, the driver may also be required to open and close doors to buildings, except in situations in which assistance in opening/closing building doors would not be safe for passengers remaining on the vehicle. Assisted access must be in a dignified manner. Drivers may not assist wheelchair up or down more than one step, unless it can be performed safely as determined by the passenger, guardian, and driver; (n) All vehicles ordered or put into service after adoption of this section of the Rule, and providing service within the coordinated system, shall be equipped with two- way communications in good working order and be audible to the driver at all times to the base.  LIST OF OPTIONAL ADDITIONAL ATTACHMENTS Coordinator's Memorandum of Agreement, including Transportation Disadvantaged Service Plan (Attachment III) Coordinator's and Local Coordinating Board's Grievance Procedures (Attachment IV) Coordinator's Safety System Plan (Attachment V) Annual Operating Report Instructions/Forms (Attachment VI) Any Entities Purchasing Transportation's Standards (Attachment VII) Any Reporting Forms (Quarterly Reports to Local Coordinating Board or Coordinator (Attachment VIII) Any Billing/Invoicing FOlms (Attachment IX) Current Coordinator Policies (Attachment X)