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CITY OF FORT WAL TON BEACH
City Council Special Meeting Agenda
October 22, 2007 - 5:30 P.M.
City Council Chambers
107 Miracle Strip Parkway, SE
Fort Walton Beach, FL 32548
CALL TO ORDER
PLEDGE OF ALLEGIANCE - Mayor Mike Anderson
I PUBLIC HEARING AGENDA
1. Consideration of accepting the recommendations of the Study of Alternative Delivery
Methodologies for City Services and directing staff to develop an implementation plan. Dr.
Donald Long of Management Advisory Group, Inc., will make a presentation. ( City Manager)
See Backup)
ADJOURN
Any person who decides to appeal any decision made with respect to any matter at this meeting will
need a record of the proceedings, and for such purpose may need to ensure that a verbatim record
of the proceedings is made, which record includes the testimony and evidence upon which the
appeal is to be based. (FS286.0105).
The City of Fort Walton Beach adheres to the American with Disabilities Act and will make
reasonable modifications for access to this meeting upon request. Please call City Clerk Helen
Spencer at 850-833-9509 to make a request. For Hearing Impaired dial the City Hall TDD # 850-833-
9925 or 1- 800-955-8771 ( TDD) or 1- 800-955- 8770 (Voice). Requests must be received at least 48
hours in advance of the meeting in order to allow the City time to provide requested service.
CITY COUNCIL SPECIAL MEETING
October 22, 2007
Special Meeting Agenda
Consideration of Study of Alternative Delivery
Methodologies for City Services
City Manager)
SP- 1
Agenda Item Number:
CITY OF FORT WALTON BEACH
MEMORANDUM
To: Honorable Mayor and City Council Mem bers
From: Joyce Shanahan, City Manager
Date: October 18, 2007
Subject: Study of Alternative Delivery Methods for City Services
BackQround:
to solicit
During the October 10, 2006 Regular Council Meeting, City Council directed the City Manager
for proposals from qualified consulting firms for the consolidation, coordination, and contracting out of
various services in an effort to improve the efficiency and effectiveness of City government. City Council
with the overall goal of
again stressed this position during the January 2007 Strategic Planning Session
the cost of services to its citizens. As directed, Staff developed a scope of services
reducing government
after researching other local communities that had engaged similar work in the past.
On March 27, 2007, the City' s Purchasing Department issued Request for Proposal ( RFP) 07- 117 to
solicit for consulting firms to conduct a study of City services with recommendations on improving
efficiencies and effectiveness. The solicitation period closed on April 24, 2007, with the City receiving
sector evaluations and
eight ( 8) proposals from competent, qualified consulting firms specializing in public
22, 2007, City Council authorized the award of consulting services for a
management auditing. On May
of Alternative Methodologies for City Services to the top- ranked firm Management
Study Delivery
Advisory Group Inc. of Woodbridge, VA for a fee of $ 61, 425.
Discussion:
The purpose of the October 22nd Special Council Meeting is to fully examine the recommendations and
their impacts. Management Advisory Group, Inc ( MAG) has conducted its critical analysis and focused its
reporting on the following:
Organizational Structure
Services Provided
Staffing Levels
Consolidation Potential
Streamlining or Eliminating Functions
Technology Usage
Major Organizational Policies and Procedures.
MAG, Inc. reviewed all aspects of the City' s operations ( 11 Departments), excluding the Fire Department
as directed by City Council at the May 22, 2007 Meeting.
There are total of 62 recommendations
a impacting various departments and operations of the City.
Major recommendations include:
Reorganization to reduce the number of direct reports to the City Manager
Change in the City' s contribution percentages for its medical insurance premiums (
over a
three year period) as follows: 90% for employees and 50% for dependants - estimated
savings $ 110, 000 per year.
Evaluate contracting out of minute production to save $ 17, 000 per year.
Privatize certain accounting functions to save $ 65, 000 per year.
Eliminate a position in the purchasing department - estimated savings $ 42, 000
annually.
Eliminate a position in the information technology department - estimated savings $ 70, 000
annually.
Reduce the number of sworn positions in the Police Department from 55 to 50, saving
245, 000 annually.
Close the Senior Center to save approximately $ 78, 000 annually.
Reduce Library hours from 64 to 50 to save $ 32, 000 annually.
Privatize the Museum for savings of $ 130, 000 per year.
Eliminate a Public Works supervisor position in Service Maintenance - Accomplished in
the FY 2007-08 Budget
Eliminate four ( 4) vacant Public Works positions to save $ 236, 000 per year - Accomplished
in the FY 2007- 08 Budget (3 positions frozen/unfilled and one position eliminated)
Eliminate the recycling programming to save $ 40, 000 - Accomplished in the FY 2007-08
Budget
There are many other findings and recommendations that do not have a dollar impact, but are
expected
to improve our operational efficiencies. The detailed report is attached for
your consideration.
Conclusion:
There continue to be many fiscal challenges facing the City relating to reduction in property taxes and
possible statewide revenue caps on municipal governments. Council will need to determine, with input
from our citizenry, priority of services and level of satisfaction with current service levels. Once
delivery
that determination is made, then a systematic approach to implementing the recommendations that
support those objectives can be accomplished.
Recommendation:
Staff respectfully requests that Council consider the recommendations of MAG, Inc. in the Alternative
Service Delivery Study and provide staff with guidance and direction to enable us to
prepare an
implementation plan by:
1) Accepting all recommendations as submitted.
2) Accepting recommendations with modifications.
Respectfully submitted:
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Date
Attachment:
Study of Alternative Methodologies for City Services - Final Report - September 18, 2007
Page 2 of 2
Study of Altemative Delivery
Methodologies for City Services
September 18, 2007
Final Report
Jv1a1li1fJetnent JIdvisory qroup, Inc.
Contact:
Donald C. Long, Ph.D.
Woodbridge, Virginia
703) 590- 7250
Executive Summary
The City of Fort Walton Beach requested a study of alternative delivery
methodologies for City services. All areas of the City' s operations ( excluding Fire) have
been subject to study and recommendation.
Critical analysis and reporting has focused on:
Organizational Structure
Services Provided
Staffing Levels
Consolidation Potential
Streamlining or Eliminating Functions
Technology Usage
Major Organizational Policies and Procedures
There are a total of 62 recommendations within the various chapters of the report.
The recommendations are summarized in an Implementation Table within chapter 14. 0.
Each recommendation identifies the action step, the party with lead responsibility for
and the
carrying the item forward, the estimated completion time, potential impact,
projected savings or costs associated with the recommendation.
Some of the report recommendations confirm that a particular service should be
continued by the City, possibly with the same level of staffing. These recommendations
are an endorsement that the department is using its resources effectively to meet the
service level demands. Each department was subjected to a review of the potential for
identifies
contracting out or coordinating with another agency for its services. The report
the trade-off considerations for contracting major services, and concludes that there are
few services in which it would be clearly to the City' s advantage to provide them outside
of the City government. This applies to the major departments such as Police, Utilities,
Public Works, and most of Parks and Recreation. Some limited contracting is currently
done in the City and that is encouraged.
Alternative Services Delivery Study for Fort Walton Beach, Florida Page ES- 1
Community Development
Major recommendations for the City' s consideration include:
A reorganization to reduce the number of direct reports to the City
Manager, to include the Finance Director position;
A change in the City' s contribution percentages for medical insurance
premiums for employees to 90% and for dependents to 50% to save
approximately $ 110, 000 per year;
Evaluate contracting out minutes production to save up to $ 17, 000 per
