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Okaloosa County BOCC — 2013 meeting #1139 (date undetermined) — MEDICAID ORIGINAL 2009 — reading text
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State of Florida.
N. If this Agreement is the result of a formal solicitation (Invitation to Bid, Request
for Proposal or Invitation to Negotiate), the Department of Management Services
Forms PUR1000 and PUR1001, included in the solicitation, are incorporated
herein by reference and made a part of this Agreement.
O. Time is of the essence as to each and every obligation under this Agreement.
P. The following Exhibits and Attachments are incorporated and made a part of this
Agreement:
Exhibit A Scope of Services
2008/2009 Medicaid Non-Emergency Transportation
Subcontracted Transportation Provider Contract
Page 13 of 117
Exhibit B Method of Compensation
Attachment 1 Business Associate Agreement
Attachment 2 Special Audit Requirements
Attachment 3 Required Data Elements for Encounter Data
Attachment 4 Quarterly Grievance System Summary Report
Attachment 5 Trip Travel Expense Report
Attachment 6 Business Disruption Notification Report
Attachment 7 Critical Incident Report
Attachment 8 Definitions and Acronyms
IN WITNESS WHEREOF, the parties have executed this Agreement by their duly authorized
officers on the day, month and year set forth above.
Okaloosa COunty Board of County Florida COmmissio o~e Transportation
Commissioners Disadv./
Authorized Signature
William J. Roberts III
Print/Type Print/Ty>
Chairman /I!nltn 111 t5~ CUkl'Ve., J) vf Cr'D)/'"
Title Title
2008/2009 Medicaid Non-Emergency Transportation
Subcontracted Transportation Provider ConlTact
Page 14 of 117
CD'I"
AGREEMENT NO.: r:> I I\i I U
EXHIBIT A
SCOPE OF SERVICES
Medicaid Non-Emergency Transportation Services
I. GENERAL OVERVIEW
A. Purpose
This Agreement between the Commission for the Transportation Disadvantaged
(Commission) and the Subcontracted Transportation Provider (STP) is for the provision
of Medicaid Non-Emergency Transportation (NET) services.
B. General Responsibilities of the State of Florida (State) and the Commission:
1. The Commission will be responsible for setting policy relating to the Medicaid
NET program.
2. The Commission will administer the Agreement with the STP, monitor STP
performance, and provide oversight in all aspects of the STP's operations.
3. The State has sole authority for determining Medicaid eligibility.
4. Except for Medically Needy Medicaid Beneficiaries, eligibility for Transportation
Services provided by the Recipient is effective at 12:01 a.m. on the first (1st)
Calendar Day of the month.
S. The Commission will conduct periodic moriitoring of the STP's operations for
compliance with the provisions of the Agreement and applicable federal, State,
and local laws and regulations.
6. The Commission has final authority in interpreting the terms and conditions of
the Agreement and analyzing all policies relating to the Agreement.
7. Unless otherwise specified in this Agreement, the Commission shall respond to all
STP requests for a response within ten (10) Business Days of receipt of said
request.
8. The Commission shall ensure that the STP is Cost Effective (see Section
409.912(44), F.S.). The Commission may not renew this Agreement if it is not
Cost Effective.
C. General Responsibilities of the STP
2008/2009 Medicaid Non~Emergency Transportation
Subcontracted Transportation Provider Contract
Page 15 of 117
1. The STP shall comply with all provisions of this Agreement and its amendments,
if any, and shall act in good faith in the performance of the Agreement's
provisions. The STP shall comply with all written policies and procedures
developed by the Commission to implement all provisions of this Agreement. The
STP agrees that failure to comply with any provision of this Agreement shall
result in the assessment of sanctions as identified in this agreement.
2. The STP shall comply with all requirements of Section 6032 (Employee Education
About False Claims Recovery) of the federal Deficit Reduction Act of 2005 if the
Recipient receives or earns five million dollars or more, annually, under the
Medicaid State plan.
3. The STP shall comply with all pertinent Commission rules in effect throughout
the duration of the Agreement.
4. The STP shall comply with all current Florida Medicaid Handbooks as noticed in
the Florida Administrative Weekly ("FAW"l, or incorporated by reference in rules
relating to the provision of Transportation Services set forth in this agreement,
except where the provisions of the Agreement expressly alter the requirements
set forth in the Florida Medicaid Handbooks promulgated pursuant to the Florida
Administrative Code (FAC). In addition, the STP shall comply with the limitations
and exclusions in the Medicaid Handbooks, unless otherwise specified by this
Agreement. In no instance may the STP's limitations or exclusions imposed be
more stringent than those specified in the Medicaid Handbooks. The STP shall
furnish Transportation Services in an amount, duration, and scope that the STP
may reasonably expect to achieve the purpose for which the Transportation
Services are furnished. The STP shall not arbitrarily deny or reduce the amount,
duration, or scope of Transportation Services solely because of a Medicaid
Beneficiary's diagnosis, type of illness, or condition.
5. This· Agreement; inc:ludingall .attachriielitsalicfexhibits,·repfeselits·· theehtire·
agreement between the STP and the Commission and supersedes all other
contracts, agreements, or understandings between the parties when it is
executed by duly authorized signatures of the STP and the Commission.
Correspondence and memoranda of understanding do not constitute part of this
Agreement. In the event of a conflict of language between the Agreement and
the exhibits and attachments, the provisions of the Agreement shall govern.
6. The Commission reserves the right to clarify any terms and conditions in
question in regards to the Agreement between the Commission and the STP, in
its sole discretion, in writing; such clarification shall govern. Upon final
determination of any dispute over any Commission decision, the STP shall
proceed diligently with the performance of its duties as specified under the
Agreement and in accordance with the direction of the Agency's Division of
Medicaid.
7. The STP shall comply with the Commission's Quality Improvement Program (QIP)
to ensure enhancement of quality of Transportation Services and emphasize the
2008/2009 Medicaid Non-Emergency Transportation
Subcontracted Transportation Provider Contract
Page 16 of 117
goals of improving the quality of Transportation Services provided to Medicaid
Beneficiaries. The Commission may sanction the STP, if the STP, or one of its
Subcontractors or a Transportation Provider does not meet acceptable Quality
Improvement (QI) and Performance Measures (PMs), based on the Commission's
reports and other outcome measures.
8. The STP must meet all requirements for doing business in the State of Florida.
9. The Commission may require the STP to provide to the Commission, or its Agent,
information or data that is not specified under this Agreement. In such instances,
and at the direction of the Commission, the STP shall fully cooperate with such
requests and furnish all information in a timely manner, in the format in which
the Commission requested. The STP shall have at least thirty (30) Calendar Days
to fulfill such ad hoc requests.
10. The STP shall monitor utilization of Transportation Services by Medicaid
Beneficiaries through the Prior Authorization of claims for Covered Services and
the reports specified in this agreement.
11. The STP shall collect and submit Encounter Data for each Agreement Year in the
format set forth in the Reporting Requirements section of this agreement, or as
required by the Commission, and within the time frames specified by the
Commission. All Covered Services rendered to Medicaid Beneficiaries shall result
in the creation of an encounter record.
12. The STP shall not:
a. Use Fee-for-Service ambulance transport in lieu of Cost Effective and
appropriate Transportation Servicesj
b. Limit Medicaid Beneficiaries to a specific number of medical Trips for any
specific time periodj· and/or,
c. Limit Medicaid Beneficiaries to specific Licensed Health Care Professionals
or use similar limitations that restrict the distance required for a Medicaid
BenefiCiary to receive Transportation Services, or limit the number of
Trips provided to Medicaid Beneficiaries.
13. Use of Funding for Lobbying or Advocacy Purposes
a.· The STP shall ensure that neither the STP nor any of its Subcontractors
or Transportation Providers use Medicaid funding to lobby, advocate, or
encourage other parties to lobby or advocate legislators or other political
leaders in violation of State and federal law. If the Commission
determines that the STP, a Subcontractor, or a Transportation Provider
has violated this requirement against lobbying or advocating, the
Commission may sanction the STP.
2006/2009 Medicaid Non·Emergency Transportation
Subcontracted Transportation Provider Contract
Page 17 of 117
