Okaloosa County BOCC — February 12, 2013 (meeting #1122) — reading text

Keep operating costs of paratransit and fixed-route transit service at lowest possible level Objective To continue to encourage paratransit rider shift to fixed-route service Action/Strategies a) Increase public awareness/education of fixed-route system through advertising, public service announcements and other appropriate avenues as funding permits 33 Packet Pg. 73  4.a.A Goal 3 Maintain compliance with all rules and regulations as applicable to state and federal grant programs Objective To continually review, revise and update all plans and policies to ensure compliance with FTA/FDOT requirements Action/Strategies Attachment: 2013-2014 Strat Plan (1360 : Overview of Proposed FY 2014 Strategic Plan and Board Direction) a) Continue to use the West Florida Regional Planning Council to assist with transit development b) Update the Board as necessary regarding any evolving opportunities and challenges Goal 4 Maximize use of grants to fund County projects with insufficient funding Objective To identify desired county projects presently deficient in funding Action/Strategies a) Maintain communication with all County departments b) Develop comprehensive needs list c) Utilize list for internal and external grant identification and development Objective To develop in-house grant application and management capability a) Continue to send appropriate staff to grant training seminars, and maximize use of webinars and other distance learning technology to develop proficiency in application and management capability b) Continue to monitor and direct grant consultant for current projects PLANNING DIVISION GOALS, OBJECTIVES & STRATEGIES 34 Packet Pg. 74  4.a.A Goal 1 Produce effective flood insurance maps Objective To ensure that Flood Insurance Rate Maps (FIRM) for Okaloosa County do not replicate errors known to exist on the 2012 maps, and more accurately reflect the areas of potential flooding throughout the vulnerable areas of the community Attachment: 2013-2014 Strat Plan (1360 : Overview of Proposed FY 2014 Strategic Plan and Board Direction) Action/Strategies a) Continue working closely with the Northwest Florida Water Management District and the Federal Emergency Management Agency as part of revisions to the FIRM currently in process Goal 2 Create Floodplain Management Guide Objective To create a “Floodplain Management Guide” as a public information service to help citizens understand why and how floodplain management is essential for the protection of people and property Action/Strategies a) Adapt the quick guide floodplain management publication from the State of Georgia as a public information asset for the County Goal 3 Use internet to provide communication Objective To provide additional and more easily accessible forms and information on the internet Action/Strategies a) Create form in pdf format that can be completed by an applicant and e-mailed to county staff by use of hyperlinks b) Ensure all forms and related information is updated in an accurate and timely manner Objective To create a more user friendly and interactive process for making maps available on the internet Actions/Strategies a) Work with Information Systems to update the County website so as to simplify the way citizens can check comprehensive plan and zoning information as well as flood maps and wetland maps 35 Packet Pg. 75  4.a.A Goal 4 Revise Comprehensive Plan in response to ongoing changes to Growth Management laws Objective To amend the County’s Comprehensive Plan so as to be consistent with current state planning and development laws Action/Strategies Attachment: 2013-2014 Strat Plan (1360 : Overview of Proposed FY 2014 Strategic Plan and Board Direction) a) Monitor any proposed “glitch” legislation during upcoming legislative sessions that might affect additional requirements coming out of the Community Planning Act 36 Packet Pg. 76  4.a.A HUMAN RESOURCES MISSION STATEMENT The mission of the Human Resources Department (HR) is to develop Attachment: 2013-2014 Strat Plan (1360 : Overview of Proposed FY 2014 Strategic Plan and Board Direction) programs, policies and procedures that enhance organizational effectiveness; ensure quality recruitment, retention, training, and development of employees and provide practical and effective solutions to workplace challenges. VISION STATEMENT Over the next several years, HR envisions increasing federal regulations will place greater employment mandates on the agency. The department will face increased compliance demands, increased claims and lawsuits resulting from additional regulations, a declining economy and declining revenues. This challenging environment will be met with renewed commitment by HR to set the standard for organizational culture through management and employee coaching that fosters positive employee relations, teamwork, excellent customer service and accountability; and development of relevant policies, procedures and countywide training programs. OPERATIONS PHILOSOPHY We believe in being helpful, reliable, open, honest, accessible, responsive, and well informed. We are problem solvers who believe in teamwork and personal commitment and who pay particular attention to cost effectiveness and fiscal responsibility. We have respect and appreciation for the public and are dedicated to providing the highest quality services for all who live in and visit our community. 37 Packet Pg. 77  4.a.A GOALS, OBJECTIVES & STRATEGIES Goal 1 Maintain organizational compliance with employment laws and county policies by September 30, 2014 to minimize financial legal costs Attachment: 2013-2014 Strat Plan (1360 : Overview of Proposed FY 2014 Strategic Plan and Board Direction) Objective To maintain 100% compliance with state and federal employment laws Action/Strategies a) Maintain subscriptions and review periodic updates to Federal Employment Law Letter and FLSA Handbook b) Attend annual SHRM Florida conference c) Update county policies to reflect new or changed laws by March 31, 2014 d) Develop communication tools to include memos to employees and training programs to inform employees and supervisors of updated policies and procedures by May 31, 2014 Goal 2 Enhance the County’s performance evaluation process Objective To increase the quality of feedback provided to employees through the performance review process Actions/Strategies a) Obtain copies of other agencies’ performance evaluation forms and policies for review by January 31, 2014 b) Convene a focus group of county employees to provide insight into program development by March 31, 2014 c) Prepare draft of recommended changes by October 31, 2014 d) Review changes with department directors for feedback by November 30, 2014 e) Seek BCC approval for improved performance evaluation program by March 31, 2015 f) Provide performance evaluation training to department directors, managers and supervisor employees by July 31, 2015 38 Packet Pg. 78  4.a.A Goal 3 Increase the county’s overall minority employee composition to a level that mirrors the diversity makeup of the county’s civilian work force to ensure a diversified workforce Objective To increase the county’s overall employment of minorities from 12.8% to 14.9% by May 31, 2018 Action/Strategies a) Conduct analysis of diversity profiles by department and Attachment: 2013-2014 Strat Plan (1360 : Overview of Proposed FY 2014 Strategic Plan and Board Direction) provide results to directors by August 31, 2014 b) Conduct briefing at department directors’ meeting to increase awareness of countywide goals c) Serve as a liaison between the county and minority and women’s organizations and community action groups concerned with the employment opportunities of minorities and women Goal 4 Increase leadership and supervisory skills and employee development through training opportunities to ensure all employees are well informed, well trained and working toward achieving the County’s overall goals Objective To develop a Training Zone Program curriculum for employees who have an interest in advancing their skills and/or increasing their professional development Action/Strategies a) Conduct training needs assessment by January 31, 2015 b) Analyze training needs by March 31, 2015 c) Develop training plan by June 30, 2015 Goal 5 Increase efficiency within the Human Resources Department in support of the County’s sustainability program Objective To electronically store all employee personnel files and move toward a more paperless system Action/Strategies a) Survey other public human resources departments who have moved to an electronic filing system by January 31, 2014 b) Research companies who are able to provide electronic filing systems by July 31, 2014 c) Demo electronic filing system products by November 30, 2014 d) Request funding for electronic filing system solution through FY 2014 budget process by May 30, 2015 e) Begin the process of storing all employee personnel files by December 31, 2015 f) Complete process of storing all employee personnel files by December 30, 2017 39 Packet Pg. 79