Okaloosa County BOCC — August 8, 2013 — Convention Center — reading text

BOARD OF COUNTY COMMISSIONERS OKALOOSA COUNTY, FLORIDA SERVICE AREA: CULTURE/RECREATION DEPARTMENT/PROGRAM: CONVENTION CENTER PROGRAM DESCRIPTION: The Emerald Coast Convention Center (ECCC) provides economic impact to the tourism and general businesses of Okaloosa County. Also our mission is to provide a professional service team, exquisite food service and a spotlessly clean and safe environment for meetings, conventions, trade shows, public entertainment and all types of special event activities. REVENUE: The Convention Center is funded by the Tourist Development trust fund, collections of the 3rd and 4th cent short term rental occupancy tax and by revenues created by activities at the center. EXPENDITURES: Expenditures Budget FY11 FY12 FY13 FY14 Category Actual $ Actual $ Original $ Approved $ Personal Services 1,009,486 972,550 1,010,593 1,289,395 Operating Expenses 1,997,255 2,967,558 3,239,848 3,341,455 Capital Outlay 77,472 187,153 2,520,146 5,120,375 Debt Service 459,956 106,988 326,000 155,000 Grants & Aids 250,000 250,000 491,719 0 Transfer Out 513,054 532,051 491,719 0 Reserves 0 0 1,441,600 2,771,525 Total 4,307,223 5,016,300 9,521,625 12,677,750 HISTORICAL STAFFING SUMMARY: Category FY11 FY12 FY13 FY14 Full-time 18 18 19 24 Part-Time 2 2 2 2 Relief 0 0 0 0 Total 20 20 21 26 MAJOR ACCOMPLISHMENTS LAST YEAR:  Conducted and serviced 210 functions at the ECCC  Brought in and estimated economic impact of 15 million dollars to the County  Have a current customer service rating of 4.7 out of 5 as returns of client surveys distributed to all clients indicated  Have managed expenses to run below the collections and revenue increasing the bottom line of the trust fund for the 3rd and 4th cent continually while providing the highest quality of professional services to our clients  Paid down a significant portion of the debt for the construction of the ECCC PROGRAM GOAL: To provide a clean, safe and well maintained Conference and Convention facility for visitors and local clients and guests to create economic impact and opportunities for local functions. Provide necessary performance data to the Executive Director of the TDC/CVB, the Tourist Development Council members and the Board of County Commissioners. KEY OBJECTIVES: 1. Ensure that all functions of the ECCC comply with county policies and procedures 2. Continue to improve sales for all revenue streams available to the center 3. Provide all data necessary for a profitable and successful marketing campaign 4. Continue to provide exemplary service, facilities, food service and technical services to all clients to ensure return to and re-use of the center to a majority of clients The following projects are planned for FY 2014:  Begin construction of the approved 30,000 square foot outdoor event area to be constructed on North property  Loading dock expansion is needed to alleviate problems unloading and loading of tradeshow exhibits. The current dock size does not allow fork lift access for large exhibits to be used.  Exterior building surface requires repairs to eliminate moisture damage and improve appearance.  Continue with design and approval for a Porte Cochere at both the main and South entrances to assist in entrance and exit of the building in inclement weather  Upgrade chiller #2 for more efficient operation of H-Vac system PERFORMANCE MEASURES: Actual Estimated Adopted Performance Measures FY11/12 FY12/13 FY13/14 FTEs for Convention Center Operations 20.5 20.5 21.5 Input FTEs for Sales and Marketing 2 2 3 Number of Functions 200 210 220 Efficiency Estimated Economic Impact $15,000,000 $15,000,000 $16,000,000 Revenue Projections $755,240.00 $810,450.00 $822,750.00 Number of FTEs Involved 22.5 22.5 24.5 Effectiveness Number of Events Per FTE 8.8 9.3 8.9 Client Rating Survey Average 4.7 of 5.0 4.7 of 5.0 4.7 of 5.0 Revenue Per FTE $33,566 $36,020 $33,582