Okaloosa County BOCC — 2013 meeting #1122 (date undetermined) — 2013-2014 Strat Plan — reading text

Security Presidential Directive five, and the National Incident Management System (NIMS) d) Ensure compliance with The Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), which will be accomplished through annual TIER II inspections of at least half of all hazardous materials storage sites located within Okaloosa County e) Ensure compliance with scope of work requirements in Homeland Security and State of Florida grants 50 911 COMMUNICATIONS DIVISION GOALS, OBJECTIVES & STRATEGIES Goal 1 Maintain Okaloosa County Warning Point as required by Florida State Statute 365 Objective To maintain a qualified staff of 16 full-time employees at a cost of $857,341 Action/Strategies a) To ensure that all applicable employees maintain State 911 certification b) To ensure all personnel meet their recurring training requirements and standards yearly c) To track all radios on the State Law Enforcement Radio System and establish alias information for each user d) To ensure EMS and 17 fire departments are dispatched according to policies and procedures by an established quality assurance program weekly e) To act as the County Warning Point reporting incidents as required to the State Warning Point when needed f) To answer calls for the 311 system as calls are received g) To answer after-hour calls for Animal Control and the County Health Department as requests for assistance are received Goal 2 Maintain the county’s 911 system and Public Safety Answering Points as required by F.S. 365.161 and the State E911 Plan Objective To maintain the County’s 911 Coordinator, in accordance with F.S. 365 and Addressing Coordinator at a cost of $119,000 Action/Strategies a) Maintain the county’s Master Street Address Guide in accordance with County Ordinance 91-06 b) Continue to migrate 911 telco circuits to county fiber c) Maintain 911 database, 911 call recordings, and update special needs information as required Goal 3 Maintain dedicated 911 call takers Objective To maintain three dedicated 911 call takers for answering 911 calls and providing emergency pre-arrival instructions, funded by 911 at a cost of $148,727 Action/Strategies a) Add one 911 call taker position to have a dedicated call taker on each shift at a cost of $49,575 by October 2014 51 Goal 4 Enhance the overall system functionality of the Type 5 911 system by utilizing county fiber optic network to push map updates and 911 data to Public Safety Answering Points (PSAPs) Objective To migrate 911 voice and data traffic to county fiber optic network Action/Strategies a) Coordinate with local exchange carrier (Century Link) and all wireline and wireless service providers for connectivity to IP- based selective router b) Continue to work towards implementation of Next Generation 911 (NG-911) to have ability to receive text, picture and video messages via the 911 system Goal 5 Improve 911 emergency call handling by ensuring all BCC 911 call takers are state certified and to receive state approval on local training programs as required by Florida State Statute 365 Objective To maintain the 911/CWP certified training program Action/Strategies a) Submit changes/updates of the certified 911/CWP training program to the Department of Education as needed b) Ensure all applicable employees have applied for certification Goal 6 Ensure proficient use of the VHF and UHF radio spectrum by migrating to 12.5 kHz efficiency technology (narrowbanding) Objective To comply with Federal Communications Commission narrowbanding requirement for all land mobile radio systems by January 1, 2013 Action/Strategies a) Coordinate with all VHF and UHF users to assist in narrowbanding project b) Implement a dedicated VHF paging channel for toning notifications for EMS and Fire Departments c) Utilize VHF frequency as a backup for operations d) Continue to migrate Fire Departments to full utilization of Statewide Law Enforcement Radio System (SLERS) 52 EMERGENCY MEDICAL SERVICES DIVISION GOALS, OBJECTIVES & STRATEGIES Goal 1 Maintain current Advanced Life Support (ALS) Emergency Medical Service program in accordance with Florida Statute 125.01(e) Objective To maintain the current level of Advanced Life Support EMS service to the community at a cost of $6,888,812 for 107 personnel Action/Strategies a) Continue to use transport fees to offset ad valorem costs to the program b) Promote and place paramedic graduates by October 2013 c) Ensure full staffing of ALS ambulances d) Continue medical direction and training to facilitate professional development and recertification of EMTs and Paramedics at a cost of $53,000 Goal 2 Maintain adequate fleet and personnel to meet the increasing demand for Basic Life Support service Objective To maintain the current level of Basic Life Support EMS service to the community at a cost of $191,552 for 4 personnel Action/Strategies a) Ensure full staffing of BLS van ambulances b) Stagger staffing hours to cover busiest times c) Staffing costs at $191,552 yields revenues of $420,000 Goal 3 Replace two BLS vans to ensure dependable BLS fleet Objective To purchase two new BLS vans at a cost of $160,000 ($80K each) Action/Strategies Budget $160,000 for Fiscal Year 2014 Goal 4 Replace two Medium Duty ALS ambulances to ensure a dependable fleet Objective To purchase two new Medium Duty ambulances at a cost of $400,000 ($200K each) Action/Strategies Budget $400,000 for Fiscal Year 2014 53  Goal 5 Upgrade current LifePak monitors that have reached end of service life (Fiscal Year 2014) Objective To purchase 13 new cardiac monitor defibrillators at a cost of $358,159 Action/Strategies a) Budget $89,540 match (25%) for purchase if grant awarded b) Utilize a state matching grant available through Bureau of EMS c) Apply for regional grant with FEMA BEACH SAFETY DIVISION GOALS, OBJECTIVES & STRATEGIES Goal 1 Maintain current level of lifeguarding services on Okaloosa County beaches Objective To maintain a qualified staff of 24 lifeguards, 5 full-time senior staff and 19 seasonal, for the 2013-2014 seasons at a cost of $420,258 Action/Strategies a) Minimize unscheduled overtime. b) Monitor employee driving records and criminal background checks during the hiring process as well as perform random drug testing to ensure the highest levels of professionalism and productivity c) Eliminate Junior Lifeguard program in 2013 to maximize lifeguard staffing Goal 2 Maintain aggressive preventative maintenance on ATVs, vessels and highway vehicles to extend the operating service life to 5 years Objective To maintain the preventative maintenance allowance at $7,586 for Fiscal Year 2013 and reconfigure fleet and maintenance schedule to fit within the funding allowance Action/Strategies a) By March 2013, replace all large ATVs with less expensive to maintain small ATVs b) Update the vehicle operations plan with new preventative maintenance procedures for all division vehicles and vessels by March 2013 c) Maintain one large ATV as a back-up vehicle through 2014 54 Goal 3 Increase public awareness of the impact of professional lifeguards on public safety and work to promote lifeguards as public safety professionals and increase public confidence in their ability to protect Objective To maintain budgetary allowance for training, professional development, continuing education and agency accreditation at $8,200 to promote professionalization, increase service delivery, and cover increased training and tuition costs Action/Strategies a) Eliminate the dependence and expense of our reliance on outside agencies for swift water rescue training by applying for Aquatic Response Team for swift water/flood rescue accreditation through the USLA at a cost of $1,000 by April 2013 b) Support continuing education reimbursement for employees seeking degrees and professional advancement in public safety careers c) Maintain an active involvement in the Florida Beach Patrol Chief’s Association and the United States Lifesaving Associations by participating in the regional Board of Director’s meetings and policy workshops d) Increase preventative activities of beach lifeguards and reduce the need for rescues e) Aggressively work to maintain a record of no drowning fatalities on guarded beaches Goal 4 Maintain demographically specific public outreach activities and drowning prevention programs in the community Objective To increase budgetary allowance of $500 for promotional activities and program development to $1,250 for FY 2013-2014 Action/Strategies a) Maintain the “Beach Safety with Buddy” program in the Okaloosa County School System in 2013 to reach a goal of 5,000 children and increasing by 5% each year going forward b) Reestablish the “Parents are Lifeguards Too” program in cooperation with the United States Lifesaving Association - Emerald Coast to train 100 people in fundamental lifesaving strategies and techniques in 2013 and increasing by 5% each year going forward 55  PUBLIC WORKS MISSION STATEMENT The Public Works Department’s mission is to provide infrastructure and quality of life related services to the residents and visitors to Okaloosa County. The Department accomplishes this mission through its six divisions: Engineering, Traffic Operations, Roads, Stormwater, Environmental Services, Parks and Administrative Services. VISION STATEMENT Over the next five years the Public Works Department will continue to monitor operational efficiencies and mission effectiveness in the face of declining resources. The challenges presented to the department will be met through innovative solutions to common infrastructure issues; along with a strong commitment to maximizing the revenue sources available to support departmental initiatives. OPERATIONS PHILOSOPHY We believe in being helpful, reliable, open, honest, accessible, responsive and well informed. We will solve problems and will pay attention to cost- effectiveness and fiscal responsibility. We have respect for and appreciation of the public and are dedicated to providing the highest quality services for all who live in and visit our community. 56 ENGINEERING DIVISION GOALS, OBJECTIVES & STRATEGIES Goal 1 Monitor the quantity and quality of construction level documents produced by in-house staff Objective To maintain the most effective drafting standards to be utilized by the Engineering Division Action/Strategies a) Utilize drafting standards based on accepted engineering