Okaloosa County BOCC — August 16, 2016 — Access EC Rider TDP - August Draft Report — reading text

Okaloosa County Transit, FL Revenue Mile 0.50 Terrebonne Parish, LA 0.40 Mean Macatawa Area, MI 0.30 Michiana Area, IN 0.20 0.10 Bay County,FL 0.00 Lake County, FL 2009 2010 2011 2012 2013 Fiscal Year 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 Passenger Trips per Revenue Hour Passenger trips per revenue hour is a measure used to quantify service consumption. It can help evaluate the amount of resources consumed in providing service. From 2009 to 2013, EC Rider’s passenger trips per revenue hour increased 8.7% overall. This indicates the system was gradually achieving improved ridership productivity during this five-year period. Despite this improvement, EC Rider ranks at the bottom compared to its peer systems, at nearly 56% below the peer mean. Figure A-14: EC Rider Trend and Peer Comparison for Passenger Trips per Revenue Hour Okaloosa County Passenger Trips per Revenue Hour Okaloosa County Transit, FL 6 Terrebonne Parish, LA Mean 5 Macatawa Area, MI 4 3 Michiana Area, IN 2 Bay County,FL 1 Lake County, FL 0 FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 0 5 10 15 20 ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-10  Appendix A: Trend and Peer Analysis Average Age of Fleet The average age of fleet is a measure of the quality of service being provided as it is indicative of the reliability or condition of the vehicles providing transit services. The average age of EC Rider’s fleet consistently increased one year annually from 2009 to 2013. The average age of EC Rider’s fixed-route fleet is 35.5% above the per group mean, or approximately 1.6 years older than the peer group mean of 4.55 years. Figure A-15: EC Rider Trend and Peer Comparison for Average Age of Fleet Okaloosa County Average Age of Fleet Okaloosa County Transit, FL 8 Terrebonne Parish, LA Mean 6 Macatawa Area, MI 4 Michiana Area, IN 2 Bay County,FL 0 2009 2010 2011 2012 2013 Lake County, FL Fiscal Year 0 2 4 6 8 Average Headway Average headway indicates how frequently transit service is provided. In Okaloosa County, the average headway for all routes increased from 57.41 minutes in 2009 to 74.32 minutes in 2013, indicating a decrease in the frequency of service being provided. A peer comparison was excluded for average headway because not all of the peer systems reported data for this performance measure. Figure A-16: EC Rider Trends for Average Headway Okaloosa County Average Headway (min) 80 60 40 20 0 2009 2010 2011 2012 2013 Fiscal Year ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-11  Appendix A: Trend and Peer Analysis Number of Vehicle System Failures The number of vehicle system failures reflect immediate maintenance needs. A low number of vehicle system failures helps to ensure the long-term viability and stability of the service and reduces overall cost in terms of both maintenance and the number of spare vehicles required. Changes in the system failure rate may be related to changes in the service levels and/or the average age of the fleet. The number of system failures increased from 15 in 2009 to 19 in 2013, with a low point of 10 failures in 2011. A peer comparison was excluded for total number of system failures because not all of the peer systems reported data for this performance measure. Figure A-17: EC Rider Trend for Number of Vehicle System Failures Okaloosa County Number of Vehicle System Failures 20 15 10 5 0 2009 2010 2011 2012 2013 Fiscal Year Revenue Miles between Failures Revenue miles between failures reflects quality of maintenance as well as loss in revenue due to operational failures and service shortages. A higher number of revenue miles between system failures can indicate a higher quality of passenger experience. For EC Rider, this effectiveness measure peaked to a value of 41,030 revenue miles per road call in 2011 and significantly declined afterwards to 23,229 miles per road call in 2013, suggesting a recent decline in effective service per person for transit services in Okaloosa County. ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-12  Appendix A: Trend and Peer Analysis Figure A-18: EC Rider Trends for Revenue Miles between Failures Okaloosa County Revenue Miles Between Failures 50,000 40,000 30,000 20,000 10,000 0 2009 2010 2011 2012 2013 Fiscal Year Weekday Span of Service The weekday span of service remained the same, at 13.0 hours per day, for Okaloosa County, indicating that the supply of service has remained constant since 2009. Figure A-19: EC Rider Trends for Weekday Span of Service Trends Okaloosa County Weekday Span of Service 15.00 10.00 5.00 0.00 2009 2010 2011 2012 2013 Fiscal Year Efficiency Measures Categories of efficiency measures include cost efficiency and operating ratios. Figures A-20 through A-28 present the efficiency measures for EC Rider’s peer review and trend analysis. Similarities between EC Rider and the peers in this category may be related to the peer selection process, which is largely based on transit service characteristics. The following is a summary summarizes the trend and peer analysis by efficiency measure type. ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-13  Appendix A: Trend and Peer Analysis Operating Expense per Capital Over the five-year period, EC Rider’s operating expense per capita decreased by approximately 2%, from $6.45 per person in 2009 to $6.34 per person in 2013. EC Rider’s operating expense per capita is the lowest among the peer group. Figure A-20: EC Rider Trend and Peer Comparison for Operating Expense per Capita Operating Expense per Capita Okaloosa County Transit, FL $8 $7 Terrebonne Parish, LA $6 Macatawa Area, MI Mean $5 Michiana Area, IN $4 $3 Bay County,FL Operating Expense per Capita $2 Lake County, FL $1 Oper. Exp. per Capita (in 2009$) $0 $5 $10 $15 $20 $25 $30 $0 2009 2010 2011 2012 2013 Fiscal Year Operating Expense per Passenger Trip Operating expense per passenger trip measures the efficiency of transporting riders, both on how service is delivered and the market demands for the service. When excluding inflation, the operating expense per passenger trip in Okaloosa County decreased from $6.39 in 2009 to $6.28 in 2013, or 1.7% overall. The operating expense per passenger trip has declined since peaking in 2010, suggesting efficiency improvements during this period. EC Rider ranked close to the peer mean for this measure. ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-14  Appendix A: Trend and Peer Analysis Figure A-21: EC Rider Trends and Peer Comparison for Operating Expense per Passenger Trip Operating Expense per Passenger Trip Okaloosa County Transit, FL $8 $7 Terrebonne Parish, LA $6