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and Peer Analysis
Figure A-6: EC Rider Trend and Peer Comparison for Revenue Miles
Okaloosa County Revenue Miles (000) Okaloosa County Transit, FL
500
Terrebonne Parish, LA
400 Mean
Macatawa Area, MI
300
200 Michiana Area, IN
100 Bay County,FL
0
2009 2010 2011 2012 2013 Lake County, FL
Fiscal Year 0 200 400 600
Thousands
Figure A-7: Peer Comparison for Revenue Hours (000)
Revenue Hours
Okaloosa County Transit, FL
Terrebonne Parish, LA
Mean
Macatawa Area, MI
Michiana Area, IN
Bay County,FL
Lake County, FL
0 10 20 30 40
Thousands
Total Operation Expense
Total operation expense includes all operating costs associated the transit agency (i.e., vehicle operations,
maintenance and administration costs). EC Rider’s total operating expense increased from $1.10 million in
2009 to $1.15 million in 2013, or 4.3%. However, when taking into consideration inflation, the actual total
operating expense measured in 2009 dollars decreased by 4.1% during this five-year period. This indicates
that overall operating expenses were effectively held constant and even reduced. The total operating
expense for EC Rider is less approximately 41% less than the peer group mean.
ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-6
Appendix A: Trend and Peer Analysis
Figure A-8: EC Rider Trend and Peer Comparison for Total Operating Expense (000)
Okaloosa County Total Operating
Expense (000) Okaloosa County Transit, FL
$1,400
$1,200 Terrebonne Parish, LA
Mean
$1,000 Macatawa Area, MI
$800
Michiana Area, IN
$600
Bay County,FL
$400 Total Operating Expense ($000)
$200 Total Operating Expense ($000) (in 2009$) Lake County, FL
$0 $0 $1,000 $2,000 $3,000 $4,000
2009 2010 2011 2012 2013 Thousands
Fiscal Year
Vehicles Operated in Maximum Service
The trend analysis reveals that the performance measure for vehicles operated in maximum service
remained constant at 14 years for each of the five years, from 2009 to 2013. With respect to its peers, EC
Rider ranks at the top in the peer group for vehicles operated in maximum service, with 50% higher than
the peer group mean of seven years. It is interesting to note that EC Rider also has the oldest fleet of
vehicles compared to its peer systems (see Average Age of Fleet indicator in the next section, Effectiveness
Measures).
Figure A-9: EC Rider Trend and Peer Comparison for Vehicles Operated in Maximum Service
Okaloosa County Vehicles Operated
in Maximum Service Okaloosa County Transit, FL
15
Terrebonne Parish, LA
10 Macatawa Area, MI Mean
Michiana Area, IN
5
Bay County,FL
0 Lake County, FL
2009 2010 2011 2012 2013 0 5 10 15
Fiscal Year
ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-7
Appendix A: Trend and Peer Analysis
Passenger Fare Revenue
Passenger fare revenue is the total amount of funds generated from passenger fares. EC Rider’s passenger
fare revenue increased from $103,149 in 2009 to $123,991 in 2013, or 20% in total. This is attributed to the
fare increases implemented in 2012 and subsequent ridership increases in both 2012 and 2013.
Figure A-10: EC Rider Trend and Peer Comparison for Passenger Fare Revenue
Okaloosa County Passenger Fare Okaloosa County Transit, FL
Revenues (000)
Terrebonne Parish, LA
Mean
150
Macatawa Area, MI
100
Michiana Area, IN
50 Bay County,FL
0 Lake County, FL
2009 2010 2011 2012 2013
$0 $100 $200 $300 $400 $500 $600
Fiscal Year Thousands
Effectiveness Measures
Effectiveness measures indicate the extent to which service-related goals are being met. Effectiveness
measures include service supply, service consumption and quality of service, and are represented by
variables such as vehicle miles per capita, passenger trips per revenue hour, and average age of fleet.
Figures A-11 through A-19 present the trend and peer analysis for these effectiveness performance
indicators.
Vehicles Miles per Capita
Vehicle miles per capita is derived from the total system vehicle miles and service area population within a
¾-mile distance of service provided. It measures the supply of service provided based on the demand
within the service area. For EC Rider, vehicle miles per capita decreased by 6.4%, from 2.71 miles per capita
in 2009 to 2.53 miles per capita in 2013. The decrease has been gradual, suggesting a corresponding
increase in effectiveness.
Vehicle miles per capita for EC Rider are below the peer group mean. This is an indication that the supply of
service is less than what is typically experienced by peer agencies. It also may result from the fact that EC
Rider’s service area population is highest among its peer group.
ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-8
Appendix A: Trend and Peer Analysis
Figure A-11: EC Rider Trend and Peer Comparison for Vehicle Miles per Capita
Okaloosa County Vehicle Miles per
Capita Okaloosa County Transit, FL
3.00
Terrebonne Parish, LA
2.50
Mean
2.00 Macatawa Area, MI
1.50
Michiana Area, IN
1.00
0.50 Bay County,FL
0.00
2009 2010 2011 2012 2013 Lake County, FL
Fiscal Year 0 2 4 6 8
Passenger Trips per Capita
Passenger trips per capita is calculated by dividing the total transit boardings by service area population.
This measure of service effectiveness quantifies transit utilization within the service area. Passenger trips
per capita in Okaloosa County experienced little variation between 2010 and 2013. However, EC Rider ranks
at the bottom when compared to its peer systems, at 72% below the peer mean. This is likely due to the
different reporting method for service area population that was previously mentioned.
Figure A-12: EC Rider Trend and Peer Comparison for Passenger Trips per Capita
Passenger Trips per Capita Okaloosa County Transit, FL
Mean
1.20 Terrebonne Parish, LA
1.00
Macatawa Area, MI
0.80
Michiana Area, IN
0.60
0.40 Bay County,FL
0.20 Lake County, FL
0.00 0 2 4 6 8
FY 2009 FY 2010 FY 2011 FY 2012 FY 2013
Passenger Trips per Revenue Mile
Passenger trips revenue hour is calculated by dividing transit boardings by revenue miles. It is a measure for
the supply of revenue service provided based on the level of demand. In Okaloosa County, passenger trips
per revenue mile experienced an increase of 7.1%. This indicates the system was achieving better ridership
productivity between 2009 and 2013. However, when compared to its peer systems, EC Rider places at the
ACCESS EC RIDER | Okaloosa County’s 10-Year Transit Development Plan A-9
Appendix A: Trend and Peer Analysis
bottom at almost 47% below the peer mean, indicating that there is room for improvement in this
effectiveness measure.
Figure A-13: EC Rider Trend and Peer Comparison for Passenger Trips per Revenue Hour
Okaloosa County Passenger Trips per
