Okaloosa County BOCC — July 29, 2014 — reading text

3 2.5 Efficiency Ratio of Helpdesk Tickets to SAN Staff 1,100 968 1,121 Effectiveness Percentage of Positive Survey Results 99.0 99.0 91.6 Percentage of Server Availability 97 99 98 Percentage of Network Availability 99.9 99.0 99.3 Packet Pg. 91 Packet Pg. 92 The mission of the Information Systems Department is to create and maintain an information infrastructure that emphasizes data sharing among departments and integrates county computing and network resources as a single enterprise. The mission must be accomplished in a continually improving fashion in order to support the overall goals of the County. The Information Systems Department is composed of the following three Divisions: Systems and Networks (SAN) Applications (APPS) Geographic Information Systems (GIS) Packet Pg. 93 OKALOOSA COUNTY NETWORK NORTH COUNTY NHE • Spam Filter • Surf Control • Anti-Virus OVERSEES SHE Computers Data Networks Phone Systems Internet/Email SOUTH COUNTY GIS Security/Backups Fiber Optic Wireless (WiFi) Packet Pg. 94 DEPARTMENT BUDGETS $2,900,000 $2,280,034 Plus additional $2,700,000 $317,150 in new $2,031,076 Telcom Account $2,522,082 Plus additional $2,500,000 $306,300 in new $2,391,090 Telcom Account $2,300,000 $2,135,058 $2,100,000 $2,019,995 $1,900,000 $1,814,003 $1,674,954 $1,700,000 $1,500,000 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 FY 12/13 FY 13/14 FY 14/15 Packet Pg. 95 IS DEPARTMENT BUDGET $317,150 FY 14/15 SAN Division $853,658 APPS Division GIS Division $767,317 New Capital Account $584,159 TOTAL = $2,522,284 Packet Pg. 96 IS DEPARTMENT BUDGET $317,150 FY 14/15 Personnel Expenses Operating Expenses $681,868 $1,523,266 New Capital Account TOTAL = $2,522,284 Packet Pg. 97 IS DEPARTMENT BUDGET Increase Last Year increase Summary of Increase $3,000,000.00 $184,907.60 • Microsoft Enterprise Agreement $2,500,000.00 • Professional Services • 1 New position • Increases in Life Ins. & Retirement $2,000,000.00 • Expenses for railroad crossing permits • Travel (SunPass) $1,500,000.00 • Communication Services (Air Cards) • Contract Services $1,000,000.00 • Fiber maintenance $500,000.00 $- Requested TOTAL = $2,522,284 Packet Pg. 98 AGE OF EXISTING PCs 250 Not recommending any new PCs in FY15. Will recommend replacing 100 in FY16 to get back on a 5-6 year rotation cycle. 200 150 100 50 0 New 1 Year 2 Years 3 Years 4 Years 5 Years 6 Years 7 Years Last Year's Count Current Count Packet Pg. 99 AGE OF EXISTING SERVERS 14 42 Servers are 2008 or older running Windows 12 Server 2003. These MUST be replaced or moved to Virtual Environment in FY15 10 8 6 4 2 0 New 1 Year 2 Years 3 Years 4 Years 5 Years 6 Years 7 Years 8 Years 9 Years 10 Years Packet Pg. 100 Vmware Without Virtualization With Virtualization Application Operating System Hardware VMware provides hardware virtualization that presents a complete x86 platform to the virtual machine Allows multiple applications to run in isolation within virtual machines on the same server reducing number of physical servers required Virtualization increases performance, reduces power and cooling requirements and simplifies operation and maintenance Packet Pg. 101 SUMMARY OF IMMEDIATELY NEEDED STRATEGIC INVESTMENTS • Expand VMware to reduce the need to purchase multiple new servers • Upgrade Exchange Server software/hardware • Purchase Microsoft Enterprise Agreement Packet Pg. 102 SUMMARY OF NEXT YEAR’S CRITICALLY NEEDED STRATEGIC INVESTMENTS • Exchange Server Email Upgrade • Renew Enterprise Agreement • IPV4 to IPV6 Conversion Packet Pg. 103 Past and current leaders of Okaloosa County have expressed a strong desire to LEVERAGE TECHNOLOGY as a means to streamline operations, SAVE MONEY, improve performance, and make Government more open and responsive to the needs of the people. • This requires continual strategic investments in technology. Packet Pg. 104 Packet Pg. 105  BOARD OF COUNTY COMMISSIONERS AGENDA REQUEST DATE: July 29, 2014 TO: Honorable Chairman and Members of the Board FROM: Ernie Padgett, County Administrator SUBJECT: Fleet Operations The attached documents provide the Program Based Budget and presentation for the Fleet Operations Department. Packet Pg. 106  BOARD OF COUNTY COMMISSIONERS OKALOOSA COUNTY, FLORIDA SERVICE AREA: GENERAL GOVERNMENT DEPARTMENT/PROGRAM: FLEET OPERATIONS PROGRAM DESCRIPTION: Fleet Operations provides fueling, maintenance and fleet management to all BCC departments and several outside agencies throughout the county. REVENUE: Fleet Operations is an internal service fund. Supporting revenue are charges for services to County user departments and other agencies. EXPENDITURES: Expenditures Budget FY12 FY13 FY14 FY15 Category Actual $ Actual $ Original $ Approved $ Personal Services 1,073,084 1,127,572 1,226,235 1,291,858 Operating Expenses 4,378,113 4,857,414 4,902,500 4,889,127 Capital Outlay 0 0 0 113,000 Other 0 0 0 0 Total 5,451,197 5,984,986 6,128,735 6,293,985 HISTORICAL STAFFING SUMMARY: Category FY12 FY13 FY14 FY15 Full-time 18 18 20 21 Part-Time 0 0 0 0 Relief 0 0 0 0 Total 18 18 20 21 MAJOR ACCOMPLISHMENTS LAST YEAR:  Managed combined county/agency fleet that drives 5.8 million miles per year  Processed 54,142 fuel transactions for 896,183 total gallons  Completed 6,027 shop work orders. Up 8% from previous year  Kept average percent of fleet out-of-service at 2.5%. Up 9% from previous year. PROGRAM GOAL: To provide quality fleet management, fueling and maintenance services for all County departments and agencies served. To assure the safety of County employees and the general public while taking care of county assets. To make Fleet Operations a good place to work. Packet Pg. 107  KEY OBJECTIVES: 1. Keep an aging fleet functional 2. Maintain percent of fleet down at around 2.5% 3. Reduce operating costs with infusion of new equipment. PERFORMANCE MEASURES: 200Kshort Actual Estimated Adopted Performance Measures FY12/13 FY13/14 FY14/15 Staff Size 18 20 21 Input Non-Fuel Operating Budget $2,573,495 $2,519,106 $2,431,233 Fuel and Fuel Tax Budget $2,976,552 $3,287,862 $3,697,502 Total Work Orders 6,027 6,200 6,526 Output PM Work Orders 1,238 1,240