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BOARD OF COUNTY COMMISSIONERS
AGENDA REQUEST
DATE: May 20, 2014
TO: Honorable Chairman and Members of the Board
FROM: Jeff Littrell
SUBJECT: Outsourcing of Utility Bills RFP
DEPARTMENT: Water and Sewer
BCC DISTRICT: All
STATEMENT OF ISSUE: Award contract to Pinnacle Data Services for Utility Billing
Outsourcing.
BACKGROUND: Bids were opened on May 7, 2014 and five (5) bids were received. The
lowest bidder was unable to fulfill the bid specifications. Pinnacle Data Services is the lowest
responsive and responsible bidder meeting the requirements for a monthly cost $4,572 before
postage; see monthly bid tabulation. Funding will be available in the FY14/15 Water & Sewer
budget account number 4101-534306. The County solicited proposals from qualified and
experienced firms to provide services for the design, process, printing, and mailing of the
monthly billing statements and occasionally customer letters. The awarded contract will be for a
term of three (3) years with three (3) one-year renewals. This contract will be for outsourcing
the billing which consist of approximately 29,000 utility bills each month in addition to final and
off-cycle bills.
OPTIONS: Approve/Deny awarding contract to Pinnacle Data Services for Utility Billing
Outsourcing.
RECOMMENDATIONS: Staff requests BCC approval to award the Utility Billing
Outsourcing contract to Pinnacle Data Services, as the lowest responsive and responsible bidder
meeting specifications.
RECOMMENDED BY:
APPROVED BY:
Ernie Padgett, County Administrator