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Okaloosa County BOCC — 2013 meeting #1141 (date undetermined) — Rachel Joyce Application & Resume — reading text
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Okaloosa County Tourist Development Council
Membership Application
Thank you for expressing interest to be considered for appointment to the Okaloosa County Tourist Development
Council (“Council’). The Okaloosa Board of County Commissioners appreciates your willingness to serve your
fellow citizens in a volunteer capacity. Please complete this application to the best of your ability and include a
resume.
Name: _Rachel Joyce E-mail Address: __rachel.joyce@interstatehotels.com
Home Address: _ 5935 Creekside Cir, Crestview, FL 32536
Phone Number: _ 850-301-0906 Alternate Phone Number: 850-826-0238
Place of Employment: __ Hampton Inn Ft Walton Beach
Are you a registered voter in Okaloosa County, Florida? YES_x__ NO Voter ID# _106082997
Do you now serve, or have you ever served, on an Okaloosa County Board or Committee? YES NO_x__
If YES, please list the boards/committees and time period served:
| am interested in serving in the following capacity: (CHECK ONE):
_X__ Owner or operator of one of the following in Okaloosa County:
Motels Hotels _x__ Recreational vehicle parks ____
or other tourist accommodations (please list)
Individual involved in the tourist industry who has demonstrated an interest in tourist development, but
does not own or operate motels, hotels, recreational vehicle parks or other tourist accommodations in
Okaloosa County. Please attach a summary of your demonstrated interest in tourist development.
NORTHWEST FLORII
EMERALD
COAST
DESTIN | FT, WALTON BEACH | OKALOOSA ISLAND
Include a statement as to why you are interested in serving on the Council:
As a lifelong resident of the Emerald Coast and 17 year veteran in the hospitality industry | have watched Okaloosa Island
grow and change as mom and pops made way for flagged hotels and condo complexes. | would like to be an intrigral part
in steering the Emerald Coast into the next chapter of its future. During the tenure of the last board the hotel industry was
inadequately represented. Both the ECCC and our military/defense contractors rely on the local hotel community in order
to conduct their business in our area. As such an important player in our local economy | feel hotels should have a louder
voice.
Include a statement about what your membership will add to the Council:
My childhood memories include the Emerald Coast, and my career began on Okaloosa Island, so | feel that | have a
sense of local pride and a dedication to see our area change and grow. | have an in-depth knowledge of the industry and
training by Hilton and I’m backed by the largest management company in the country, Interstate Hotels and Resorts so |
feel that my knowledge, training, and resources can be put to good use so the learning curve would be short.
All information provided will become a matter of public record and will be subject to public disclosure. | certify that the
above information is true and accurate to the best of my knowledge. | understand that a volunteer position provides for no
compensation except that as may be provided by Florida Statute.
<a ot S| 2h
Signature ' Date
dale \ Jour Ce
Printed Name
Please return completed application, resume and cover letter to:
Daniel O’Byrne
Tourist Development Director
Okaloosa County Tourist Development Department
1540 Miracle Strip Parkway SE
Fort Walton Beach, FL 32548
dobyrne@co.okaloosa.fl.us
Rachel Joyce
Rachel.joyce@interstatehotels.com * 5935 Creekside Circle, Crestview, FL 32536s 850-826-0238
Objectives
As a life -long Okaloosa County resident, and a 16 year veteran of the hospitality industry, I
strive to play an integral role in the economic growth of the tourism industry of Okaloosa
County by placing focus on increasing year round occupancy through diversifying sources of
revenue into the market while maintaining a high ethical standard.
Education
University of South Alabama
Spring 2000 BS in Leisure Services with emphasis in Hospitality
Experience
Hampton Inn Ft Walton Beach - Interstate Hotels and Resorts —
| 1112 Santa Rosa Blvd Ft Walton Beach, FL 32548
General Manager 2005 — Current
e Plan and manage the operations of the hotel to achieve customer (guests, employees,
corporate, and owners) satisfaction and quality service while meeting/exceeding financial
goals.
Radisson Beach Resort — 1110 Santa Rosa Blvd Ft Walton Beach, FL 32548
1110 Santa Rosa Blvd Ft Walton Beach, FL 32548
Rooms Division/ Revenue Manager - 2005 — 2002
e Plan and manage the operations of the room department to include, front desk, reservations,
housekeeping, concierge, and bell service
e Plan and manage Rates, strategy, Guest Service scores, packages, and third-party sites.
Achievements
» 2009 Interstate Hotels and Resorts Hotel of the Year
e 2009 IHR Honorable Mention Community Service Award for work and support within local
community — Making Strides against Breast Cancer, Teddy Bear collection for local shelter,
» 2010 IHR Honorable Mention Community Service Award - “Hair Because We Care” local
campaign for Deepwater Horizon’s oil absorption efforts.
