Okaloosa County BOCC — October 4, 2013 — Ground Transportation Policy Red-lined 11-13 — reading text

letters no smaller than 2 inches in height. Any other wording may be in smaller letters. Each vehicle willshall have at least two signs, one posted on each side of the vehicle. Signs must be permanent on the vehicle. Magnetic signs can be used on the vehicle for additional information but not in lieu of the before mentionedrequired signs. Magnetic signs can be used as the main sign (temporarily) in the case of a replacement vehicle (due to accident or regular vehicle in shop for maintenance) and the replacement vehicle is registered with Airport Administration. Magnetic signs on temporary vehicles canmay not last more than thirty (30) days. Limousines are exempt from the above signage policy as written. Limousines must have the name of the company on the front license plate. 1.2120 SUBCONTRACTING—VEHICLES: Subcontracting vehicles for hireCommercial Vehicles for short term events or special pick ups must be permitted.obtain an Airport Permit. Types of vehicles include rental cars/trucks, U-hauls, trailers, etc. Insurance requirements willshall be the same as regular vehicles. Rental agreements or vehicle registration must be presented at time of obtaining the permit. Permits must be obtained prior to pick up. Subcontracting will also include trailers. See Schedule A for subcontract vehicle and trailer fees. ARFICEE2 OPERATIONAL PROCEDERES 2.1 GENERAL: (1) | PASSENGER PICKUP: Passenger pickup willshall be on a first-come, first-out basis, however, passengers are permitted to select a taxicab/shuttleCommercial Vehicle of their choice. No taxicab/shuttleCommercial Vehicle shall carry a passenger while in the process of carrying another paying passenger unless mutually agreed upon by both passengers. A Scheduledscheduled pre-arranged passenger canmay request another passenger that is not currently pre-arranged to ride with them. No taxicab/shuttle willINo Commercial Vehicle shall take two voucher passengers at the same time, except if the same family has two vouchers. (Example: If the Mother and child hashave one voucher and the father is on a separate voucher. We will not separate a family..) No driverOperator shall permit more persons to be carried in 15 a vehicle than the rated seating capacity of the vehicle. Children must be positioned in an approved child restraint device/seat. In accepting passengers, no driver/vehicleOperators shall not discriminate on the grounds of race, color, national origin, gender, religion, creed, politics, or affiliation with any group. No driverOperators shall not refuse a passenger desiring service because of short or long haul destination. Soliciting inOperators are prohibited from loitering or onstanding inside the Airport premises is prohibited.terminal. Operators are not allowed to solicit prospective customers. (Example: If a prospective passenger approaches a Operator while the Operator is in the terminal, the Operator is not allowed to take that passenger. The Operator must refer that passenger to the front curb, first vehicle in the ready line. 2.2 PASSENGER DROP OFF: Commercial Vehicles, which are dropping off passengers at the Airport, may proceed directly to the terminal entrance for drop off. Ifa Commercial Vehicle is dropping off a passenger at the Airport and is requested by the passenger to wait so the passenger can continue to their final destination in the same Commercial Vehicle are not required to enter the Queue Area. They may proceed to the pre-arranged parking area. Passengers may be charged for waiting time. )Commercial Vehicles waiting for passengers to continue on their original journey may not pick up passengers and shall leave the Airport only with their original passenger. 2.3. READY LINE: A maximum of two (2) taxicabsCommercial Vehicles at any one time will be allowed in the taxicabCommercial Vehicle ready line. DriversOperators must stay with their vehicles at all times. A taxi isWhen necessary for use of restroom facilities or the terminals restaurants, Operators may be absent from their taxicab for not more than five (5) consecutive minutes. Commercial Vehicles are not committed unless they have baggage or an individual in their vehicle. Once the passenger(s) are loaded in the vehicle the driver willOperator shall push the button for the next taxicabCommercial Vehicle in the queuing line to proceed to the front curb. The Airport Director may change the location of the ready lineReady Line or the number of vehicles allowed to occupy the ready line. Notification by telephone to the company dispatching office, verbal communication to a taxicab drivers,companies may be provided verbally or written notification by mail will constitute adequate notification of changes. Copies of rule changes will be available in the Airports Administration during normal business hours. writing. The ready lineReady Line may be temporarily relocated by enforcing authorities, without written notice, during emergencies or when deemed appropriate. Vehicles that leave the ready line with a passenger, and the passenger informs the driver that he/she does not have money for the fare, while still on Airport property may return to the ready line. The driver must contact the Airport Operations Center (AOC) prior to approaching the ready line. (3) All taxicabs 2.4 QUEUE: Commercial Vehicles with valid airport permitsAirport Permits wishing to pick up passengers must enter the Taxicab Queue Line then proceed to the ready line. No taxicabsReady Line. Commercial 16 Vehicles may not pickup passengers without first entering the Queue line unless a pre- arranged pick up is made under (11)2.12 below. All passenger pickups shall be made at the front curb. Acceptance of any baggage, package, parcel, or any item for delivery or transport constitutes a fare and the taxicab will leave immediately. Off site pickups within one (1) mile of the airport by any motor vehicle that carries passengers for hire, is prohibitedOperators may be absent from their vehicles for not more than five (5) consecutive minutes. (4) Taxicabs 2.5 REFUSAL OF FARE: Commercial Vehicles shall not refuse a passenger fare while at the front curb. TaxicabCommercial Vehicles refusing a fare shall immediately leave the curb without picking up any other fare and either leave the airport or move to the rear of the Queuing Line (Holding Area). Exception in Para. 2.1(5) (5) TaxicabsCommercial Vehicles shall not be required to accept a fare that desires to have the taxicab bill placed on a charge basis, whether it is an individual, company, or other charge basis if that company does not accept credit cards and/or vouchers. Companies must notify Airport Administration in writing if they do not accept credit cards or vouchers. If companies accept credit cards, there willshall not be a self - imposed limit. In the event the taxicab driverOperator refuses such a fare, the personpassenger shall be referred by the Coordinator or Dispatcher to the next taxicabCommercial Vehicle in line. DriversOperators may refuse a fare (prospective passenger) who is disorderly, belligerent, vulgar, violent or intoxicated or has children that require child restraint devices and their vehicle is not equipped with these devices. In such cases, the OCSO/ADAirport Police will be notified immediately. Such refusal will not jeopardize a taxicab’s place in the Ready Line. (2.6) PARKING: Limousines, buses, or trucks picking up parcels or passengers willshall park in designated spaces only. (2.7) Drivers shall remain within their vehicles or immediately adjacent to the vehicle at all times while on airport property; except that, when necessary for use of restroom facilities, drivers may be absent from their taxicab for not more than five (5) consecutive minutes. Taxicab drivers are prohibited from loitering or standing inside the airport terminal. Drivers are not allowed to solicit prospective customers. Example: If a prospective passenger approaches a driver while the driver is in the terminal, the driver is not allowed to take that passenger. The driver must refer that passenger to the front curb, first vehicle in the ready line. (8) Drivers SILENT PAGING: Operators will be allowed to conduct silent pagingSilent Paging as long as they are parked in the pre-arranged area outside the Terminal Baggage Claimterminal baggage claim area. A driverOperators may hold a sign, which has been constructed of materials and design that have been approved by the iy AirportsAirport Director with the pre-arranged customer’s name imprinted upon it. The silent paging board maymust be professionally made and it maymust have the Operator’s company’s name listed. The for large parties along with the name of the event may also be listed on the sign along with the passenger name(s) as long as the . The list of names for the event is givenshall be provided to Airport Administration at leaseleast twenty four (24) hours in advance. Silent pagingPaging may be conducted in the baggage claim area no closer than the first column or in the pre-arranged area outside the terminal baggage claim area. (9) Arriving taxicabs which are bringing passengers to the airport may proceed directly to the terminal entrance for drop off. (10) Arriving taxicabs that deliver passengers to the airport and are requested by the passenger to wait so the passenger can continue to his final destination in the same taxicab are not required to enter the Taxicab Queue Area. They may proceed to the pre-arranged parking area. Passengers may be charged for waiting time. Taxicabs waiting for passengers to continue on their original journey may not pick up passengers and may leave the airport only with their original passenger. (11) A taxicab/shuttle 2.8. =PRE-ARRANGED PICK UPS: Commercial Vehicles with a valid permit issued under this sectionOrdinance shall be allowed to pick-up passengers, baggage, or parcels with a pre-arranged agreement and shall be allowed to park at areas designated for pre-arranged pick-up parking areas. Pre- arranged, not from Terminal, pick-ups must be scheduled through non airport communications or prior to arrival at the airport Airport for the pick-up with the name of the passenger(s). Pre-arranged pickups can come from the queuing line. passenger(s) in the logbook. 2.9 AIRPORT HOURS OF OPERTATION: _ The Airport opens one hour prior to the first departure. Commercial Vehicles are not allowed on Airport property when the Airport is closed. Commercial Vehicles may enter the Queue Line starting at 4:30 a.m. and shall leave the Airport no later than 30 minutes after the last flight. 2.10 ENFORCEMENT: Airport Police Pre-arranged pickups can come from the queuing line. Pre-arranged pickups cannot be accomplished with a vehicle that is in the ready line (when so designated). 12) The Okaloosa County Sheriff's Office/Airport Division is responsible for enforcing these rules, regulations, and procedures and maintaining orderly operations as specified above. Violations of these operational procedures may result in a fine and/or suspension, or revocation of a permit as determined in accordance with Article 8 & 911 & 12 of this ordinanceOrdinance. 18 ARFICLE3 COURTESY VEHICEES 3.1 GENERAE: Operation of any courtesy vehiclenot for-hire Courtesy Vehicle shall be allowed only by a valid airport permitAirport Permit, which includes a color-coded decal as required by this articleArticle. Holders of such permits shall observe all applicable laws, codes, and regulations of this policyPolicy. The issuance of a permit to the operatorOperator is not to be construed as permission to perform any other commercial act at the airportAirport. Operators are strictly prohibited from entering into contracts with airport tenants for delivery of baggage and passengers without express written consent of the County. Every driver of every permitted vehicle operated on county propertyPermit applicants must sign a statement (see Attachment “A”) stating that he/she