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BOARD OF COUNTY COMMISSIONERS
AGENDA REQUEST
DATE: September 2, 2014
TO: Honorable Chairman and Members of the Board
FROM: Zan Fedorak
SUBJECT: Seeking Approval of Contract with Air Transport IT Services for NWFRA
DEPARTMENT: Purchasing
BCC DISTRICT: All
STATEMENT OF ISSUE: [PUR] Seeking Approval of Contract with Air Transport
Information Technology (IT) Services for Northwest Florida Regional Airport (NWFRA) and
authorization for the Chairman to sign.
BACKGROUND & ANALYSIS: Air Transport IT Services has been providing technical
support services that augment NWFRA’s own on-site troubleshooting and support issues of the
Extended Airline System Environment (EASE) software. EASE is a virtualized shared use
passenger processing technology solution that enables airlines to deliver a consistent optimized
gate and boarding experience. The EASE system is proprietary software that images multiple
airline ticketing and manifesting of passengers/baggage. This system is also responsible for
handling the initial call from the Helpdesk or Operations and recording the issue and escalating it
to the appropriate party. Air Transport IT Services has been providing this service since 2012.
This contract replaces the current contract that will expire on September 30, 2014. This contract
may be renewed annually. A sole source justification was provided and approved.
OPTIONS: Approval/Deny the contract with Air Transport IT Services and authorize the
Chairman to sign.
RECOMMENDATION: Staff recommends approval of the contract with Air Transport IT
Services and for the Chairman to sign the contract.
RECOMMENDED BY:
APPROVED BY:
Ernie Padgett, County Administrator