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Okaloosa County BOCC — July 21, 2015 — Attachment A 070915 — reading text
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Residential Customers. All Roll Carts must meet the technical specifications provided in
Exhibit 7. The standard program‐sized Roll Carts include a ninety‐five (95) gallon cart
for Solid Waste and a ninety‐five (95) gallon cart for Program Recyclables to be issued
to each Residential Customer. Alternatively‐sized Roll Carts shall be made available
upon customer request.
3.6.2.2. The County will inform residents of options for repurposing or recycling the recycling
bins used prior to the Commencement Date. Recycling options include delivery of
recycling bins to the Transfer Stations or placing bins curbside during the first week of
carted collection service. If placed curbside, Contractor shall collect and deliver bins to
the Transfer Stations for recycling.
3.6.2.3. If a customer generates large quantities of Solid Waste, the customer may request one
(1) additional Roll Cart to accommodate the extra materials. There shall be no charge
for the delivery on additional Roll Carts for Solid Waste.
3.6.2.4. If a customer generates large quantities of Program Recyclables, the customer may
request on (1) additional Roll Cart to accommodate the extra materials. There shall be
no charge for the delivery or collection service for additional Roll Carts for Program
Recyclables.
Page 10
Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board
and final negotiations with the Successful Proposer upon Board approval.
Okaloosa County
Solid Waste and Recyclables Collection, Transfer, Processing and Disposal Agreement
Attachment A: Draft Agreement
3.6.2.5. Ownership of all Roll Carts provided by the Contractor for Residential Collection Service
shall rest with Contractor until expiration or termination of this Agreement, at which
point ownership shall rest with the County.
3.6.2.6. Maintenance and repair of all Roll Carts are the sole responsibility of the Contractor. All
repair and replacement costs shall be borne by the Contractor.
3.6.2.7. Contractor shall repair or replace a Roll Cart within three (3) business days of receiving
notice from the County or customer of the need for repair, or if identified unserviceable
by Contractor.
3.6.2.8. Roll Carts shall be delivered to new customers within three (3) business days from the
date of request with a County‐approved new customer information packet attached
and protected from inclement weather.
Multi‐Family Collection Service
3.7.1. Service Requests
Multi‐Family Customers shall initiate, terminate, or change service directly with Contractor. Multi‐
Family Collection Service shall start, terminate, or change within seven (7) Days of request.
3.7.2. Solid Waste Collection
Solid Waste shall be collected at least once per week, unless otherwise approved by the Contract
Manager. Contractor shall provide containers for the accumulation of Solid Waste. The number
and size of containers shall be mutually agreed upon by the customer and the Contractor. The
County retains the right to determine the appropriate number and size of containers.
3.7.3. Recyclables Collection
Contractor shall collect Program Recyclables from Multi‐Family Units on a subscription basis at a
frequency agreed upon by the customer and the Contractor. Contractor shall provide a sufficient
number and size of Roll Carts or containers for the accumulation of Program Recyclables upon
request by the customer. The County retains the right to determine the appropriate number and
size of containers.
3.7.4. Hours and Holidays
3.7.4.1. Multi‐Family Collection Service shall take place between 7:00 a.m. and 7:00 p.m.
Monday through Friday. Any variation must be previously approved by the Contract
Manager.
3.7.4.2. Contractor shall not provide Multi‐Family Collection Service on Holidays. In the event
Multi‐Family Collection Service falls on a Holiday, collection services shall be provided
the next Day.
Commercial Collection Service
3.8.1. Commercial Collection Service
3.8.1.1. Contractor shall provide Commercial Collection Service in the Service Area beginning
June 1, 2016.
3.8.1.2. Commercial Customers shall initiate, terminate, or change service directly with
Contractor. Commercial Collection Service shall start, terminate, or change within
seven (7) Days of request.
3.8.1.3. Collection of Solid Waste shall be provided at least once per week unless otherwise
approved by the Contract Manager. Commercial Collection Service shall be provided
frequently enough to prevent the creation of a public nuisance or a threat to the
Page 11
Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board
and final negotiations with the Successful Proposer upon Board approval.
Okaloosa County
Solid Waste and Recyclables Collection, Transfer, Processing and Disposal Agreement
Attachment A: Draft Agreement
public health, safety, or welfare. The County retains the right to determine the
appropriate number and size of containers.
3.8.1.4. Collection containers shall be placed at locations that are mutually acceptable to
Contractor and Commercial Customer, and in compliance with County ordinance. If
a dispute should arise between a Commercial Customer and Contractor regarding the
location of a collection container, the Contract Manager shall designate the
placement.
3.8.1.5. Contractor shall purchase, equip, and maintain RFID tags on all commercial
containers serviced. Technical specifications for the required RFID tags are provided
in Exhibit 8.
3.8.1.6. Contractor shall provide collection services to designated County‐owned locations
outside the Service Area at the prevailing Commercial Collection Service rate. The
County reserves the right to add, remove, or change locations, container size, and/or
frequency of service. The County makes no guarantee of quantity or level of services
required. Existing locations outside of the Service Area requiring Commercial
Collection Service are provided in Exhibit 9.
3.8.2. Commercial Recycling
3.8.2.1. Contractor shall encourage all Commercial Customers to recycle and shall provide for
collection of Recyclables. The types of Recyclables collected from Commercial
Customers shall, at a minimum, include the Recyclables included in the residential
and multi‐family recycling program.
3.8.2.2. Frequency of collection for Recyclables may be provided as agreed upon by the
Commercial Customer and Contractor.
3.8.3. Hours and Holidays
3.8.3.1. Commercial Collection Service shall take place between 6:00 a.m. and 7:00 p.m.
Monday through Sunday.
3.8.3.2. Contractor shall not be required to provide Commercial Collection Service on
Holidays. In the event Commercial Collection Service falls on a Holiday, collection
services shall be provided the next Day.
Designated Facility
All Solid Waste, Recyclables, Yard Trash, and Bulk Waste collected by the Contractor pursuant to this
Agreement must be delivered to a Designated Facility, unless otherwise approved by the Contract Manager
in writing. Contractor may tip all materials collected from Residential Customers at no cost to the
Contractor. Contractor may tip Recyclables collected from Multi‐Family Customers at no cost to the
Contractor. Contractor must pay the commercial tip fee for all multi‐family and commercial Solid Waste.
The Designated Facilities are as follows:
Solid Waste and Bulk Waste: North Transfer Station or South Transfer Station
Recyclables: South Transfer Station
Yard Trash: Baker Landfill or Wright Landfill
Additional Responsibilities
3.10.1. Restrictions on Collection of Mixed Loads
3.10.1.1. Contractor shall collect Solid Waste, Yard Trash, Bulk Waste and Recyclables
generated in the Service Area separate from any materials generated outside of the
Service Area.
Page 12
Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board
and final negotiations with the Successful Proposer upon Board approval.
Okaloosa County
Solid Waste and Recyclables Collection, Transfer, Processing and Disposal Agreement
Attachment A: Draft Agreement
3.10.1.2. Contractor shall collect Solid Waste, Recyclables, and Yard Trash separate from each
other unless allowed by written approval of the Contract Manager.
3.10.1.3. Contractor shall collect Solid Waste generated by Residential Customers separate
from Solid Waste generated by Multi‐Family and Commercial Customers.
3.10.1.4. Contractor shall not mix or commingle Recyclables with Solid Waste. Contractor shall
collect Recyclables generated by Residential and Multi‐Family Customers separate
from Recyclables collected from Commercial Customers. If Recyclables from
Commercial Businesses are commingled with Residential or Multi‐Family Customers,
the entire load shall be considered residential Recyclables collected on behalf of the
