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Okaloosa County BOCC — July 21, 2015 — Attachment A 070915 — reading text
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within the Service Area shall be null and void as
of March 31, 2016. Any and all contracts that provide Solid Waste collection service
and/or related Solid Waste services to Commercial Businesses within the Service
Area shall be null and void as of May 31, 2016.
3.4.2.2. The term of any contract for Solid Waste collection pursuant to this Agreement shall
not extend past the term of this Agreement.
3.4.3. Transition Prior to Expiration of Collection Services
3.4.3.1. Should the County choose not to renew this Agreement or should no renewal options
remain, the County anticipates awarding a new agreement at least six (6) months
prior to the expiration of this Agreement or any subsequent renewals. In the event
a new agreement has not been awarded within such time frame, Contractor agrees
to provide service to the County for an additional ninety (90) Day period beyond the
expiration of the Agreement at then established service fee, provided the County
requests said services in writing at such time.
3.4.3.2. At the expiration of this Agreement, Contractor shall work with the County and the
newly selected contractor to ensure a smooth transition period with no interruption
of service, including, but not limited to, attending coordination meetings with the
County and newly selected contractor, coordination and cooperation in delivery and
removal of commercial containers, and providing service information, as requested.
3.4.3.3. The County reserves the right to withhold payment to Contractor for the final month
of service until Contractor has complied with all requirements of this Article.
Residential Collection Service
3.5.1. Service Requests
The County shall notify the Contractor of the initiation, termination, or change of Residential
Collection Service. The Contractor shall be responsible for establishing billing accounts for all new
Dwelling Units not billed by the County. Residential Collection Service shall start, terminate, or
change within seven (7) Days of receiving notification from the County.
3.5.2. Solid Waste Collection
Solid Waste shall be collected once per week if Service Option #1 is selected and twice per week if
Service Option #2 is selected in Contractor‐provided Roll Carts. See Article 3.6.2. for further details
regarding Roll Carts. Contractor is not required to collect waste left outside of the Roll Cart and
shall place a non‐collection notice on any waste outside of the Roll Cart explaining why collection
was not made and providing instructions for requesting an additional Roll Cart if needed.
3.5.3. Recyclables Collection
Program Recyclables shall be collected once per week in Contractor‐provided Roll Carts. See
Article 3.6.2. for further details regarding Roll Carts. Collection of Program Recyclables for
Residential Customers shall occur on the same Day as collection of Solid Waste.
3.5.4. Yard Trash Collection
Contractor shall collect all Yard Trash placed curbside by Residential Customers for collection
according to the provisions herein. Residential Customers are to containerize, bundle, or neatly
Page 8
Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board
and final negotiations with the Successful Proposer upon Board approval.
Okaloosa County
Solid Waste and Recyclables Collection, Transfer, Processing and Disposal Agreement
Attachment A: Draft Agreement
stack Yard Trash and place it curbside. If the Yard Trash is placed by the Residential Customer in a
plastic bag, Contractor is required to empty bags of Yard Trash into the residential collection
vehicles and either retain the plastic bag on the collection vehicle separate from the Yard Trash for
later disposal or return the bag to the customer’s Solid Waste Roll Cart. Contractor may leave a
notice instructing the resident that Yard Trash should not be placed in a plastic bag. Yard Trash
may not exceed six (6) feet in length, four (4) inches in diameter, and must not exceed fifty (50)
pounds in weight each.
If Service Option #1 is selected, Yard Trash shall be collected on the same Day as one of the Solid
Waste collections but not the same Day as Recyclables collection. If Service Option #2 is selected,
Yard Trash shall not be collected on the same Day as Solid Waste and Recyclables.
3.5.5. Bulk Waste Collection
Contractor shall collect Bulk Waste as part of Residential Collection Service on an on‐call basis.
Upon request for collection of Bulk Waste, the Contractor shall provide the customer a date within
seven (7) Days of the request for collection of the Bulk Waste. Customers shall receive one (1)
collection service of Bulk Waste placed curbside per month at no additional charge to the customer
or the County.
3.5.6. Backdoor Collection
Contractor shall, at no additional cost to the Residential Customer or the County, provide backdoor
collection of Solid Waste and Program Recyclables to Residential Customers who are unable to
deliver their Solid Waste or Program Recyclables to the curb. Contractor shall commence backdoor
collection within one (1) week of application. Application for backdoor collection shall be made
by the Residential Customer by providing to the Contractor, on a form approved by the Contract
Manager, proof of handicap status as required by FL Statutes – Title XXIII, Motor Vehicles Section
320.0848 (1)(b), or as otherwise approved by the Contractor, and certifying that no able‐bodied
person resides in the household.
3.5.7. Procedures for Non‐Collection
3.5.7.1. In the event that the Solid Waste placed out for collection does not comply with set out
procedures pursuant to this Agreement, Contractor is not required to collect it. If
Contractor elects to not collect such materials, a non‐collection notice shall be placed
on the container or non‐conforming materials explaining why collection was not made
and Contractor shall notify the County pursuant to Article 8.3.
3.5.7.2. In the event that Program Recyclables are contaminated through commingling with
materials that are not a Recyclable, Contractor shall, if practical, collect the Program
Recyclables and leave material that is not Recyclable in the recycling Roll Cart along with
a non‐collection notice explaining why all materials were not collected. However, in the
event that the Program Recyclables and materials that are not recyclable are
commingled to the extent that they cannot easily be separated by Contractor, or the
nature of the non‐Recyclables render the entire recycling Roll Cart contaminated,
Contractor shall leave all the materials along with a non‐collection notice explaining why
collection was not made.
3.5.7.3. Contractor shall develop and produce non‐collection notices for Solid Waste and
Program Recyclables. The design and content of non‐collection notices are subject to
approval by the County.
3.5.7.4. As further specified in Article 8.3., within one (1) Day of occurrence, Contractor shall
electronically notify the Contract Manager regarding all non‐collection events.
Page 9
Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board
and final negotiations with the Successful Proposer upon Board approval.
Okaloosa County
Solid Waste and Recyclables Collection, Transfer, Processing and Disposal Agreement
Attachment A: Draft Agreement
3.5.8. Hours and Holidays
3.5.8.1. Residential Collection Service shall take place between 7:00 a.m. and 7:00 p.m. Monday
through Saturday if Service Option #1 is selected, and Monday through Friday if Service
Option #2 is selected.
3.5.8.2. In the event Residential Collection Service normal collection day falls on a Holiday,
Contractor will provide make‐up collection as directed by the County.
3.5.8.2.1. Solid Waste and Yard Trash: If Service Option #1 is selected, collection shall
be provided on the next regular collection day. If Service Option #2 is
selected, all collection services for the remainder of the week shall be one
Day after the normally scheduled collection day.
3.5.8.2.2. Recyclables: Collection services for both Service Options shall be one Day
after the normally scheduled collection day for the remainder of the week.
3.5.8.2.3. Contractor shall notify all affected customers of the Holiday schedule at
least two (2) weeks prior to the Holiday.
Residential Containers
3.6.1. Customer‐Provided Containers
Contractor shall replace personal containers used for Yard Trash of a Residential Customer within
three (3) business days after being notified by the County or customer that Contractor or its
employees damaged the customer's container. Contractor shall provide a replacement container
(as applicable) that is similar in style, material, quality, and capacity to the customer's original
container. Contractor is not responsible for a replacement container if it can satisfactorily prove
to the Contract Manager that neither Contractor nor its employees damaged the Customer’s
container.
3.6.2. Roll Carts
3.6.2.1. Prior to the Commencement Date and in accordance with transition plan specified in
Article 3.4.1., Contractor shall provide Solid Waste and Recyclables Roll Carts for all
