Okaloosa County BOCC — April 5, 2016 — 2016 Solid Waste Procurement - FINAL — reading text

in writing at such time. Page 7 Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board and final negotiations with the Successful Proposer upon Board approval. Okaloosa County Solid Waste and Recyclables Collection, Transfer, and Processing/Disposal Agreement Attachment A: Draft Agreement 3.4.3.2. At the expiration of this Agreement, Contractor shall work with the County and the newly selected contractor to ensure a smooth transition period with no interruption of service, including, but not limited to, attending coordination meetings with the County and newly selected contractor, coordination and cooperation in delivery and removal of commercial containers, and providing service information, as requested. 3.4.3.3. The County reserves the right to withhold payment to Contractor for the final month of service until Contractor has complied with all requirements of this Article. Residential Collection Service 3.5.1. Service Requests The County shall notify the Contractor of the initiation, termination, or change of Residential Collection Service. The Contractor shall be responsible for establishing billing accounts for all new Dwelling Units not billed by the County. Residential Collection Service shall start, terminate, or change within seven (7) Days of receiving notification from the County. 3.5.2. Solid Waste Collection Solid Waste shall be collected once per week if Service Option #1 is selected and twice per week if Service Option #2 is selected in Contractor‐provided Roll Carts. See Article 3.7.2. for further details regarding Roll Carts. Contractor is not required to collect waste left outside of the Roll Cart and shall place a non‐collection notice on any waste outside of the Roll Cart explaining why collection was not made and providing instructions for requesting an additional Roll Cart if needed. 3.5.3. Recyclables Collection Program Recyclables shall be collected once per week in Contractor‐provided Roll Carts. See Article 3.7.2. for further details regarding Roll Carts. Collection of Program Recyclables for Residential Customers shall occur on the same Day as collection of Solid Waste. 3.5.4. Yard Trash Collection Contractor shall collect all Yard Trash placed curbside by Residential Customers for collection according to the provisions herein. Residential Customers are to containerize, bundle, or neatly stack Yard Trash and place it curbside. If the Yard Trash is placed by the Residential Customer in a plastic bag, Contractor is required to empty bags of Yard Trash into the residential collection vehicles and either retain the plastic bag on the collection vehicle separate from the Yard Trash for later disposal or return the bag to the customer’s Solid Waste Roll Cart. Contractor may leave a notice instructing the resident that Yard Trash should not be placed in a plastic bag. Yard Trash may not exceed six (6) feet in length, four (4) inches in diameter, and must not exceed fifty (50) pounds in weight each. If Service Option #1 is selected, Yard Trash shall be collected on the same Day as one of the Solid Waste collections but not the same Day as Recyclables collection. If Service Option #2 is selected, Yard Trash shall not be collected on the same Day as Solid Waste and Recyclables. 3.5.5. Bulk Waste Collection Contractor shall collect Bulk Waste as part of Residential Collection Service two (2) times per month on a regularly scheduled collection route. Bulk Waste shall be limited to four (4) cubic yards in volume, excluding White Goods, per regularly scheduled collection pickup. In addition, Contractor shall provide on‐call service, if requested by a customer, for collection of Bulk Waste in addition to regularly scheduled collection times or for materials in excess of the volume limits for a price negotiated between the Contractor and the customer. Contractor must first clarify with the customer when the customer’s next scheduled collection day is, confirm that the customer does not want to wait for regular collection, and obtain approval from the customer Page 8 Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board and final negotiations with the Successful Proposer upon Board approval. Okaloosa County Solid Waste and Recyclables Collection, Transfer, and Processing/Disposal Agreement Attachment A: Draft Agreement to be charged the negotiated rate. On‐call service charges shall be billed and collected by the Contractor and shall include disposal. Collection of on‐call Bulk Waste shall not be mixed with other Solid Waste collected pursuant to this Agreement that is tipped at the Designated Facility for no charge. On‐call collection of Bulk Waste is a service to customers in the Service Area and is not exclusive to the Franchisee. 3.5.6. Backdoor Collection Contractor shall, at no additional cost to the Residential Customer or the County, provide backdoor collection of Solid Waste and Program Recyclables to Residential Customers who are unable to deliver their Solid Waste or Program Recyclables to the curb. Contractor shall commence backdoor collection within one (1) week of application. Application for backdoor collection shall be made by the Residential Customer by providing to the Contractor, on a form approved by the Contract Manager, proof of handicap status as required by FL Statutes – Title XXIII, Motor Vehicles Section 320.0848 (1)(b), or as otherwise approved by the Contractor, and certifying that no able‐bodied person resides in the household. 3.5.7. Procedures for Non‐Collection 3.5.7.1. In the event that the Solid Waste placed out for collection does not comply with set out procedures pursuant to this Agreement, Contractor is not required to collect it. If Contractor elects to not collect such materials, a non‐collection notice shall be placed on the container or non‐conforming materials explaining why collection was not made and Contractor shall notify the County pursuant to Article 8.3. 3.5.7.2. In the event that Program Recyclables are contaminated through commingling with materials that are not a Recyclable, Contractor shall, if practical, collect the Program Recyclables and leave material that is not Recyclable in the recycling Roll Cart along with a non‐collection notice explaining why all materials were not collected. However, in the event that the Program Recyclables and materials that are not recyclable are commingled to the extent that they cannot easily be separated by Contractor, or the nature of the non‐Recyclables render the entire recycling Roll Cart contaminated, Contractor shall leave all the materials along with a non‐collection notice explaining why collection was not made. 3.5.7.3. Contractor shall develop and produce non‐collection notices for Solid Waste and Program Recyclables. The design and content of non‐collection notices are subject to approval by the County. 3.5.7.4. As further specified in Article 8.3., within one (1) Day of occurrence, Contractor shall electronically notify the Contract Manager regarding all non‐collection events. 3.5.8. Hours and Holidays 3.5.8.1. Residential Collection Service shall take place between 7:00 a.m. and 7:00 p.m. Monday through Saturday if Service Option #1 is selected, and Monday through Friday if Service Option #2 is selected. 3.5.8.2. In the event Residential Collection Service normal collection day falls on a Holiday, Contractor will provide make‐up collection as directed by the County. 3.5.8.2.1. Solid Waste and Yard Trash: If Service Option #1 is selected, collection shall be provided on the next regular collection day. If Service Option #2 is selected, all collection services for the remainder of the week shall be one Day after the normally scheduled collection day. Page 9 Note: Final Agreement terms and conditions will be modified based upon the residential service level selected by the Board and final negotiations with the Successful Proposer upon Board approval. Okaloosa County Solid Waste and Recyclables Collection, Transfer, and Processing/Disposal Agreement Attachment A: Draft Agreement 3.5.8.2.2. Recyclables: Collection services for both Service Options shall be one Day after the normally scheduled collection day for the remainder of the week. 3.5.8.2.3. Contractor shall notify all affected customers of the Holiday schedule at least two (2) weeks prior to the Holiday. Multi‐Family Collection Service 3.6.1. Service Requests Multi‐Family Customers shall initiate, terminate, or change service directly with Contractor. Multi‐ Family Collection Service shall start, terminate, or change within seven (7) Days of request. 3.6.2. Solid Waste Collection 3.6.2.1. Solid Waste shall be collected at least once per week, unless otherwise approved by the Contract Manager. Contractor shall provide containers for the accumulation of Solid Waste. The number and size of containers shall be mutually agreed upon by the customer and the Contractor. The County retains the right to determine the appropriate number and size of containers. 3.6.2.2. The container and maintenance fee and per pull collection fee for containers equal to or greater than ten cubic yards