Okaloosa County BOCC — November 4, 2014 — Systems Specialists Contract - EOC - FY '15 — reading text

per Mile B. Standard Labor: . Accepted by: (Not included in this agreement) All of the necessary unscheduled emergency labor to restore, repair er replace the equipment on the list of maintained equipment during System Specialists, Inc. normal working hours is included. Any material replacement ‘will be invoiced on a preferred pricing basis. C. Comprehensive Coverage: Accepted by: (Not included in this agreement) The labor and material components and parts necessary to restore covered equipment to nonnal operation are included. These replacements will be of like or current design to prevent system depreciation or obsolescence. All work will be performed during System Specialists, Inc. normal working hours. D. 24-Hour Coverage: Accepted by: (Not included in this agreement) This coverage Includes back-up emergency services for critical responses on a 7-dayAweek, 24-hour/day basis. OPERATIONAL SUPPORT On a regularly scheduled basis, Systems Specialists, Inc will make recommendations to the owner to improve system efficiency and reliability, or reduce operational costs. A summary of services performed will also be prepared for customer review. Page 3 of 8 Systems Specialists, inc. Authorized Representative Barber Colman, Siebe & Invensys Building Systems, TAC — Schneider Electric 114 East Wright Street Pensacola, FL 325017 Phone: (850) 472-2147 SYSTEM SUPPORT SERVICES AGREEMENT Fax: (850) 472-2146 As outlined under this proposal, Systems Specialists, inc., agrees to provide System Support Services for the Facility Management System installed in accordance with the listed drawings or system description: SSI Project #99760 System Application Support Systems Specialists, Inc. agrees to provide recommendations to the customer regarding modifications to the existing system applications for added energy savings, more efficient operation, and further enhanced information and facility management capabilities, Software Revision Upgrades (For Graphical User Interfaces) Software upgrades and revisions are not included in this-agreement. As applicable, hardware platform upgrade costs, installation material and labor charges of the software upgrades, and additional application engineering required by the upgrade will be presented to the customer or the authorized agent of the customer for approval prior to any releases being installed. Area Controller Firmware Upgrades Firmware upgrades of Area Controllers and Network Interface Modules are not included in this agreement. As applicable, installation material and labor charges for the firmware upgrades and additional application engineering required by the upgrade will be presented to the customer or the authorized agent of the customer for approval prior to any releases being installed. Database Maintenance Annually, as a minimum, Systems Specialists, Inc. will review all application software databases and verify that such databases are maintained in accordance with published recommended operating procedures. A complete backup of the tnost recently verified databases will be maintained, on file by Systems Specialists, Inc., for emergency backup threugh telephone modem link up or on sife visit The customer will provide an auto-dial/auto-answer phone modem connection to the Facility Management System. In addition, 24-hour phone line access will be provided by the customer. Unless specified under the additional services provisions of this agreement, emergency service and phone modem support will be provided on a time and materials basis. Migration Hardware and Software Pricing Preference In the event that the Customer desires to purchase new Graphical User Interfaces, LAN Interface Devices, and/or Area Controllers while this agreement is active, the Customer is guaranteed that they will receive a preferential discount on said equipment offered through standard Schneider Electric pricing schedules. Systems Specialists, inc. . The BEST in ENVIRONMENTAL CONTROLS Okaloosa Co, EOG PROPRIETARY Page 4 of 8 Systems Specialists, inc. Authorized Representative Barber Colman, Siebe & Invensys Building Systems, TAC — Sehneider Electric SCHEDULE OF EQUIPMENT 114 East Wright Sireet Pensacola, FL 32501 Phone: (850) 472-2147 Fax: (850) 472-2146 Equipment Qty. Manufacturer Model / Serial No. Coverage Location ENC 2 Schneider Elechic ENC-520-2 1,2 Central Plant Unitary Controllers 27 Schneider Electric MNL-SRS3 4,2 AHUs Plant Controllers 2 Schneider Electric MNL-20RH3 4,2 Plant Duct Sensors 27 Schneider Electric 1,2 AHUs Room Sensors 27 Schneider Electric 1,2 Rooms Relays/EP Xducers 33 Schneider Electric 1,2 AHUs Actuators 40 Schneider Electric 1,2 AHUs Surge Protector 4 Schneider Electric 1,2 Central Plant Valves less than 2° 29 Schneider Electric 1,2 AHUs This is the entire list of maintained equipment as of: August 9, 2012 ’ Coverage Types: 1 = Scheduled Maintenance Visit Labor 2 = Scheduled Maintenance Visit Materials 3 = Repair Labor 4= Repalr Materials Systems Specialists, Inc. The BEST in ENVIRONMENTAL CONTROLS PROPRIETARY Okaloosa Co. EOC Page 5 of 8 Systems Specialists, Inc. Authorized Representative Barber Colman, Siebe & Invensys Building Systems, TAC — Schneider Electric 114 East Wright Street Pensacola, FL 32501 Phone: (850) 472-2147 MAINTENANCE SERVICES Fax. (850) 472-2146 Graphical User Interface . Service Procedure Function Benefit Recommended Frequency Visual Inspection of Computers: Visually inspect and clean all hardware to be Ensure there are no impending device failures | Annually and Peripherals free of physical damage, dust and debris. which can adversaly affect system operation. Service Procedure Function Benafit Recommended Frequency Varlifleation of System Operations Verify setup and operation of monitor Provides routine testing and verification Annually screen, that application programs are performing Verify setup and operation of EMS report as designed to produce expected results. applications. Verify setup and operation of trend reports, Ensures that operational staff has Verify setup and operation of archival trend thorough knowledge of system storage reports. operations and methods, Verify setup and operation of Host console devices, Varify setup and operation of remote site dial-up communications, Verify setup of users, passwords and privilege levels to agreed upon "as builts”. Correct records and/or differences as noted. Verify setup and operation of maintenance time reminder applications. Verify operation of print sereen documentation capability. Verify setup and operation of LAN device communications. Synchronize network clock operations, Verify setup and operation of status log rts. : Varify setup and operation of point summary Teports. Service Procedure Function Bonefit Recommended Frequency Device Database Backup Provide backup of system databases to hard disk Ensures onsite PC files are maintained at Annually system. operating standard. Provide backup to floppy diskeite of archived trend Ensures accumulated data may be recovered for data files for lang-term storage. later analysis, Provide hard disk backup of data flles to off-site storage locaflon. Provide hard disk backup of daia files to on-site storage location. Perform routine disk file maintenance. Protects totai systam from catastrophic loss or malicious damage by providing off-site archived storage. Provides an on-site backup of system for fast recovery in event of catastrophic fallure. Ensures that disk is organized and clear of data previously saved to backup disk. Systems Specialists, inc. The BEST in ENVIRONMENTAL CONTROLS PROPRIETARY Okaloosa Co. EOC Page 6 of 8 Systems Specialists, Inc. Authorized Representative Barber Colman, Siebe & Invensys Building Systems, TAC— Schneider Electric 414 East Waght Street Pensacola, FL 32501 Phone: (850) 472-2147 MAINTENANCE SERVICES Air Handling Unit and Plant Controllers Fax: (850) 472-2146 Report ail damaged companents. which can adversely affect system operation and integrity. Service Procedure Function Bonefit Recommended Frequency Verify Controller Database and Compare/verify each LCM/GCM device: Database verification ensures DDC Annually Modifications database matches agreed upon Owner “as. system operates and performs as built" prints and records. designed to meet goals for energy teduction and comfort performance. Identify ail additions, modifications, and changes to software sequences, seipoints, Eliminates “creeping decay” of schedules and {tmits. operational performance caused by non removal of “temporary” bypasses, etc, Provide assessment repart to Owner of impact of all noted changes. Provides Owner with recommended courses of action to improve perfarmance Update “as built’ records and database’ ‘ever time. storage files with Owner approved changes. Verify Operation of Remote initiate communications with DDC control Provides continuous check of service Semi Annually Telecommunication Datalink to network , response mechanism. Remote Site Verify alarm dial-out capabilities to service Detects fallure of third party datalink. contractor. Remote Service Provide routine database backup service of Reduces downtime by having a current Annually all oparating controller databases. database available for replacement. On-Site Service - In the event of catastrophic failure, download | Provides an off-site record archiving database fo replacement device. depot as protection against catastrophic. fallure, theft and malicious damage to Update device database {o current operating databases. standards. Check Device Battery Verify proper operation of battery backup. Ensure historical cata integrity is Annually 7 maintained for diagnostic purposes. Visual Inspection Ensure device is not physically damaged. Ensure there are not impending failures Semi Annually Sysfems Specialists, Inc. The BEST in ENVIRONMENTAL CONTROLS PROPRIETARY Okaloosa Co. EOC Page 7 of 8 Systems Specialists, Inc. Authorized Representative Barber Colman, Siebe & Invensys Building Systems, TAC — Schneider Electric 114 East Wright Street Pensacola, FL 32507 Phone: (850) 472-2147 MAINTENANCE SERVICES Fax: (850) 472-2146 Terminal Unit Controllers Service Procedure Function Benofit Recommended Frequency Check Sequence of Mechanical Verify that controlted equipment properly Ensures that system operates as designed Semi annually Operation cycies from full heat to full cool. to provide proper occupant comfort, Heating In Falt Gooling in Spring Check Room Sensor Accuracy Verify operational accuracy of room sensor Ensures comfort of occupants is provided Annually within +0.5°F : Check Zone Occupancy Override Verify that controled systems switch from Ensures after-hours comfort of occupants. Annually Operation unoccupied to occupied modes. Verifies proper input to after-hours billing programs, Maximizes energy efficiency of systems by employing scheduled control operations, Systems Specialisis, inc. The BEST in ENVIRONMENTAL CONTROLS Okaloosa Co. EOC PROPRIETARY Page 8 of 8